Minutes - 07/22/2002 - Committee of the WholeMINUTES OF THE JULY 22, 2002 COMMITTEE OF THE
WHOLE MEETING OF THE PRESIDENT AND BOARD OF
TRUSTEES OF THE VILLAGE OF OAK BROOK APPROVED
AS WRITTEN BY VILLAGE BOARD ON AUGUST 13, 2002.
CALL TO ORDER:
The Committee -of- the -Whole Meeting of the Village Board of Trustees was called to
order by President Bushy in the Samuel E. Dean Board Room of the Village Commons
at 7:33 p.m.
Village Clerk Linda Gonnella called the roll with the following persons
PRESENT: President Karen M. Bushy, Trustees Stelios Aktipis, George T. Caleel,
John W. Craig, Susan Korin, Elaine Miologos and Alfred P. Savino.
ABSENT: None.
IN ATTENDANCE: Michael A. Crotty, Acting Village Manager; Michael J. Meranda,
Public Works Director; Bonnie Sartore, Bath & Tennis Club Manager; Trey VanDyke,
Golf Club Manager and Sean Creed, Golf Course Superintendent.
2. PRESENTATION TO THE VILLAGE OF OAK BROOK FROM THE CITY OF
OAKBROOK TERRACE
President Bushy announced that Mayor Mazaika, Oakbrook Terrace, wished to address
the Village Board for a presentation of a plaque of appreciation. He offered his city's
congratulations for the spirit of intergovernmental cooperation that Oak Brook offered
to Oakbrook Terrace toward the development of their new water system. President
Bushy also acknowledged the excellent cooperation of the new Mayor of Oakbrook
Terrace and Oakbrook Terrace's efforts in developing this new water system.
3. DISCUSSION — SPORTS CORE FINANCIAL REVIEW
President Bushy congratulated Bath & Tennis Club Manager Sartore and Golf Club
Manager VanDyke for the excellent financial results of the Sports Core. She
commented that the financial reports indicated that the food and beverage operations,
exclusive of debt service, have already reported a profit of $5,419 whereas during the
same period for each of the two preceding years there were operating deficits of
approximately $100,000. She acknowledged the difficulty that both operations have
experienced as a result of the terrible spring weather and the remaining tasks that
needed to be resolved since the recent completion of the expansion. President Bushy
added that financial statistics indicate that if there were a shortfall for this financially
difficult fiscal year, it would be less than 1% of the Village's budget.
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3. She reminded the Board that when the decision was made to upgrade and expand the
facilities, the Bath and Tennis Club would be allowed to operate for a full year without
any major policy changes in order for the staff and the Board to understand the
dynamics of the upgraded building and the financial results that should be expected.
She expressed concern for the staff time involved in preparing additional statistics
requested by the Board and the continual re- examination of the finances of the Sports
Core. She commended the positive direction of the Sports Core. She added that Sports
Core staff have provided possible alternative policies for discussion but reminded the
Board that the current policies have been in place since the inception of the Sports Core
and were part of the reason the referendum was passed. She explained that at the time
of the purchase of the Sports Core a significant policy decision had been made to offer
Oak Brook organizations a break on room rental fees since it was purchased with tax
funds. She concluded indicating that the impending discussion was to determine if the
Board wished to make any changes to policies that impacts the Sports Core.
Acting Village Manager Crotty explained that the request for this meeting arose from
the Special Committee -of- the -Whole Meeting of June 3, 2002 where the Board asked to
review the Sports Core financial results. He reported that the Sports Core Fund
Operating Results were developed by Finance Director Langlois, Bath & Tennis Club
Manager Sartore and Golf Club Manager Van Dyke as reference for the discussion
concerning the Sports Core Financial Plan. He indicated that it included possible policy
changes that could generate additional revenue to the Sports Core. He added that the
suggestions were not necessarily recommendations, but are provided as information to
the Board along with the negative impact of each. He emphasized that it was important
to ascertain the Board's direction since preparation of the 2003 -2007 Five -year
Financial Plan had begun. He specified the additional documents that had been
requested to facilitate this discussion.
Financial
The following information is based on actual results through June 30, 2002. The Board
was reminded that June 30 is not even 50% of the year for most programs and as such
many factors, most notably weather, may impact any projections made.
Bath and Tennis Club Operations:
This operating area encompasses most of the "non -golf' recreation activities at the
Sports Core (swimming, tennis, polo, open field rental, etc.). Through June 30, 2002
these activities had a net operating deficit of $65,795 as compared to a budgeted deficit
of $39,102. The primary cause for this variance is that the number of resident
memberships for most categories has actually decreased from 2001 when an increase of
5% in the number of members was assumed in preparation of the 2002 budget. At the
present time Finance Director Langlois projects membership revenue to end the year to
be under budget by approximately $50,000.
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3. This will pose a challenge during preparation of the 2003 -2007 Five -year Financial Plan
in that these increases were assumed in each year of the Plan. Under budget
performance is estimated across several other areas which could result in an additional
shortfall of $20- $25,000 by year -end.
Food and Beverage Operations:
The budgeted results for 2002 are based on the May, 2000 Gladry & Pullan study for the
first year of operations of the expanded clubhouse facility and thus through June the
operating results remain on target. Food and beverage operations (exclusive of debt
service) have generated a profit of $5,419 through June, 2002 when at the same time in
2001 and 2000 the operations had operating deficits of $135,929 and $99,101,
respectively. The operating results in this area have improved greatly over the prior two
years.
Golf Club Operations:
Through June 30, 2002, this area had an operating surplus of $204,133 as compared to a
budgeted surplus of $265,208. The primary cause of this budget variance is the poor
spring weather. Director Langlois estimates a budget shortfall of $50,000 to $100,000
by year -end. While on the surface this trend does not appear overly negative, it is
important to note that all of the fee increase implemented since 2000 (greens fees,
memberships, cart rentals, range fees, etc), which were needed in order to improve
overall Sports Core profitability, have not resulted in better operating results. This is
due entirely to the weather, which continues to be the major factor in determining
profitability at the Sports Core.
Entire Sports Core Fund:
The entire budget for the Sports Core Fund, which is based generally on a typical
weather year, projected a surplus in 2002 of $6,125. The narrow profit margin is caused
primarily by the aggressive debt service repayment schedule for the Bath & Tennis Club
expansion project (debt service for 2002 - $200,840). With weather being less than
typical and due to the factors noted previously it is projected that the Sports Core Fund
will fall short of break -even by between $50,000- $150,000 in 2002, depending of course
on the weather during the remainder of the year. As a comparison, the shortfall in 2001
(due primarily to the food and beverage operating results) was $225,000.
Bath & Tennis Club Policy Changes
Bath & Tennis Club Manager Sartore explained potential policy changes with their
estimated monetary benefits to the Sports Core Fund as well as the impact the policy
would create on the existing or future clientele.
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3. They have been prepared in response to the Board's interest in a more aggressive
approach to the financial plan for the Sports Core.
Eliminate resident membership rates and categorical division for Swim & Tennis -
$40,000.
Encourage utilization of all elements of facility, reduce costs of tracking types of
memberships. This would certainly dissatisfy resident members.
Eliminate swim team programs and swim team lesson programs - $25,000.
Will eliminate customer satisfaction in program availability for primarily summer
swimming. Diminishes the "club" atmosphere. Forces residents to look elsewhere.
Remove the tennis courts - $65,000 - $70,000.
Discontinue the "tennis" part of the OBB &T. Currently there are 129 program & lesson
participants and about 100 adult players. Two- thirds of the children are Oak Brook
residents and half of the adults are Oak Brook residents. Would eliminate the only open
membership clay courts in area.
Eliminate Member events, Club food and B & T concession activities - $20,000.
Eliminates a member benefit and amenity that appeals to non - recreational members and
seniors who utilize the facility.
Eliminate use of Clubhouse facility for charitable member and civic groups whose use
does not meet the current established food and beverage minimums - $85,000.
Eliminates some 50 charitable, professional member and municipal groups who
regularly utilize the Clubhouse. Will change the customer base to virtually all non-
residents.
Golf Club Policy Changes
Golf Club Manager Van Dyke explained several policy changes that may be made at the
Oak Brook Golf Club to enhance the overall financial performance of the golf operation
and thereby improve the financial performance of the Sports Core as a whole. Manager
Van Dyke did not recommend that any of these changes be made at this time. These
items are listed as a frame of reference for policy decisions with a monetary benefit.
All of these changes would carry a high price in overall customer satisfaction. The golf
club has surveyed its customers for several years and has received satisfaction ratings in
excess of 94 %.
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3. The golf club does a wonderful job of balancing the golfing needs of its customers and
the financial needs of the Sports Core. That balance is achieved by controlling the
current mix of play to be 40 percent member play, 40 percent non - resident non - member
play, and 20 percent resident non - member play.
Eliminate Memberships — $150,000 - $175,000
Eliminates the club "feel" that permeates the facility. For many of our members this is
the only club they may "join." Our loyal customers are very loyal. Severely decreases
customer satisfaction for this group of customers.
Reduce /eliminate discounted resident rates - $50,000 - $100,000
The owners of the facility would pay the same as /or close to the non - owners. This
action will alienate our current resident customers. Non - residents would replace the lost
resident rounds of golf.
Eliminate permanent tee times - $50,000
Effectively eliminates memberships. Major loss of regular customers.
Make riding carts mandatory - $100,000 - $150,000
Changes the character of the game. Will alienate a large segment of our current
customer base. The golf cart storage facility would need to be enlarged.
Eliminate the option of playing 9 holes - $75,000 - $125,000
Completely changes the nature of our customer base. Eliminates the possibility of
developing new players into life long customers.
Allow shotgun start golf outings - $25,000
In order to do this the course would need to block other golfers from playing the course
4 -5 hours prior to the shotgun. Those customers would include residents and members.
OBGC had 120 non - shotgun start outings in 2001 that did not adversely effect other
types of play.
Eliminate outreach/development programs (junior program special Olympic athlete
programs, parent /child program) - $25,000
It could be argued that facilities that do not pay taxes (income, property, and sales)
should be an asset to the larger community.
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3. The inherent duty of the facility would be to provide increased, not decreased, access to
the facility for groups of golfers that are disadvantaged.
Eliminate discounted league play (OB Women's Club 9 & 18 hole, McDonalds)-
$25,000 - $50,000
This type of play fulfills the needs of the community. Many of the participants in these
leagues allowed (voted for) the facility to be built under the premise that this type of
play would be allowed.
Trustee Craig noted that there have been adverse conditions which contribute to the
progress of the Sports Core. He felt that the 31St Street improvement project has
certainly hindered accessibility, but felt that the direction of the Sports Core was
certainly on the right track.
Trustee Caleel stated that it is the prerogative of the Board to ask for whatever
information it felt it needed. He conceded that the Board had agreed to give the Sports
Core a full year of operation after all of the construction and road work was complete
before it was evaluated to determine if it would become a break even operation. He felt
that the options provided by Managers Sartore and Van Dyke indicate the services that
are offered to Village residents and organizations. He added that the performance in the
first six months has been very good, even with adverse conditions, and was looking
forward to positive financial results. He understands the need of staff for the Board to
provide direction, but he does not believe that anything should be changed until after the
full year of operation is completed.
Trustee Savino concurred with Trustees Craig and Caleel and felt that the Sports Core
was on the right track, that there were positive numbers and he did not feel that it was
time to make any decisions. He also felt that the Sports Core needed the year to
determine if the course was going to be successful. He added that the Gladry and Pullan
benchmarks that had been set are being met and he did not recommend any changes at
this point.
Trustee Korin viewed this evening's meeting as a workshop to develop a business plan
for the Sports Core. She offered that discussion of a business plan should include
aspects of what should be highlighted, identification of responsibility for the plan (staff
or a consultant) and how to achieve the goal of the Sports Core to succeed and benefit
residents. She also suggested that the Board discusses and determines the type of reports
that they require. She felt that the debt service should be included in financial reports.
In addition, Trustee Korin felt that she would like to know what type of marketing
efforts are being planned to improve the financial aspect of the Sports Core.
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3. Finance Director Langlois explained that the debt service does affect and burden the
Sport Core finances and is included in all budget figures. He added that the Gladry and
Pullan Report did not project that the Bath and Tennis Club would cover the debt
service for the first two or three years of operation. Director Langlois indicated that
these were all aspects of the expansion that were taken into account when the decision
was made to go forward with the project. He added that the shortfall that is predicted is
due to weather and under - budget members at the Bath & Tennis Club which is also
related to weather. Both the Golf Club and Bath & Tennis Club were affected by the
weather. Trustee Korin had a different perspective in relation to debt service.
Trustee Caleel inquired of the status of the Westchester Park property sale. Manager
Crotty stated staff is presently working with the auctioneers to finalize the contract. It
may be available for auction in October but that the road project is affecting the auction
process.
Trustee Savino asked if the golf surcharge could be used for the debt service. Director
Langlois stated it is presently being used for flooding restoration and the water irrigation
system.
Trustee Savino addressed the issue of a business plan for the Sports Core. He
commented that he felt the Five -year Financial Plan was a business plan. He and
President Bushy provided history that indicated that using outside sources to determine
a business plan had not been successful. Suggestions that were made by outside
consultants to enhance revenues included expanding the golf course and eliminating all
resident functions. Previous Boards did not feel these were in the best interest of
Village residents.
Trustee Korin stated that a business plan is more comprehensive than a financial plan.
She added that it included a financial plan, but also included marketing, defining the
audience, different approaches to weddings and large parties, civic organizations and
members and private parties. She felt that a qualified consultant could provide guidance
if the situation is presented and direction given for a breakeven situation which would
pay off the debt service and then become profitable. She felt that previous approaches
were different because of the different financial climates.
Trustee Miologos suggested that the Board set some overall objectives for the Sports
Core and go out to bid to determine what a consultant would charge to provide a
business plan and what components it would include. She suggested objectives such as
achieving a breakeven budget by 2004, begin debt service payback in 2005 and
incorporate the $150,000 maintenance the General Fund gives the Sports Core. She did
not feel that civic or community efforts should be diminished, but that a more positive
or proactive approach to generating revenues should be considered.
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President Bushy voiced her concern of consultant fees being an additional burden on the
Sports Core. Trustee Miologos felt that the Sports Core should be self - sufficient,
therefore consultant fees should be paid out of Sports Core funds and it would be money
well spent.
Trustee Caleel understood what a business plan might do, but felt that he did not want to
reduce services and that the Sports Core had not been given the opportunity to establish
itself since all of the changes had been made. He stated that a consultant could come in
and restate all of the issues that the Board has already pointed out and did not wish to
spend the funds when the Board knows what needs to be done. He suggested that the
Board waits a year and then, if no improvement has occurred, discusses marketing and
consideration of a business plan.
Trustee Aktipis concurred that he did not wish to reduce services in order to offset
shortfalls, but does share concern about revenues with the current financial climate. He
recommended that staff should look at ways to reduce the impact of the $300,000
subsidy until the Bath and Tennis Club has the opportunity to improve their revenues.
He suggested extending the amortization of the Sports Core debt service, which would
cause less of a burden during the difficult year of flat sales tax revenue.
Discussion ensued relative to projections of events, how complicated it is to develop
assumptions of the types of events and the revenues they provide. Bath and Tennis
Club Manager Sartore explained a number of cost efficient procedures that have proven
effective with the new operation. Trustee Caleel noted that the new equipment, though
it was expensive, would show cost savings in the future.
Trustee Craig noted positive efforts such as the new menu, revenue producing events
and advertising of the Wednesday buffet. Manager Sartore explained mailings that have
been sent to all residents describing their activities. She announced that she had just
received a marketing plan from BVK McDonald. She added that she had spent many
hours familiarizing them with the operations. She described the involvement with
websites in relation to wedding events and those new resident packets have Sports Core
information.
Discussion ensued related to how the Wednesday buffet has been advertised. Manager
Sartore responded that they had used the OBACI list to reach corporate members and
President Bushy noted that based on her discussions, many business people felt the one
day a week was difficult to arrange lunch around and suggested that the facility offer
lunch daily. Further discussion included suggestions of how to expand the marketing of
the Wednesday buffet.
Trustee Aktipis further explored the issue of extending debt service. He felt that since
the General Fund holding the debt service affects the cash flow that Trustees might feel
more comfortable going in a different direction.
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3. Trustee Caleel suggested that the Village wait to determine what happens within the
next six months as this might be used as a fail -safe mechanism if there is a cash flow
problem.
Discussion ensued relative to charging administrative expenses for the maintenance of
the Village -owned land to the Sports Core Fund rather than the General Fund. Differing
opinions were expressed as to where these expenses should be charged. President
Bushy described the history establishing the purpose of the Village purchasing the
Sports Core, which was to preserve the land. Those who use the facilities, i.e. golf,
tennis, swimming, etc pay for the added amenities at the Sports Core. Therefore, it had
been determined that the cost of maintaining the acreage was the responsibility of the
General Fund. Further discussion revolved around revenue versus expenses related to
the lease of the fields to team sports. Director Langlois responded that our fees were
higher than local park district fees, but that park districts were supported by property
taxes.
Trustee Korin suggested setting five or six goals to affect a profitable status of the
Sports Core. Director Langlois stated that the preparation of the Five -year Financial
Plan and the operations plans that support it would bring the Sports Core into a
profitable status, however he suggested that this would not happen if the administrative
charges to maintain the property were included in the Sports Core budget at least for the
next five years until the debt service was paid.
Trustee Miologos reiterated what suggestions that had been made for improving the
profitability of the Sports Core such as the 2003 objectives for a break even target; a
marketing plan for the Bath & Tennis Club to increase bookings, utilization, markets
and an aggressive direct marketing plan; tweaking the Gladry report's benchmarks and
increasing membership. Trustee Caleel noted that the parameters had been well laid out
for staff. Manager Crotty suggested the Board add a 2003 objective pertaining to a
marketing plan.
Ed Gustafson, 903 St. Stephens Green, commented that residents feel the Sports Core is
a marvelous asset that is not found in many communities. He stated that it is important
to understand the benefits of the Sports Core, which he believes, go beyond money. He
agreed that it should break even, but that with the quality of life in Oak Brook there are
other things that matter. He expressed a concern as to what a consultant would have to
offer and not to spend a lot of money on marketing plan. He felt the need to remind the
Board not to get caught up in just dollars and cents. He agreed that the debt service
should be addressed but added that residents are very satisfied with the Bath & Tennis
Club and commended the Board for improving it. He suggested that the goal should be
to evaluate the real purpose, mission and objectives of the Sports Core for the
community.
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3. Trustee Caleel concurred with Mr. Gustafson indicating that the Sport Core is an
amenity that enhances the Village marketability as an excellent place to live. He stated
that he is dedicated to improving and maintaining it.
Trustee Savino concurred with Trustees Aktipis and Caleel in the possible change in
perspective of debt service. He offered a suggestion that might bring more people into
the Sports Core, which was putting a garden into a section of the land. Further positive
discussion related to looking into the idea of a garden.
4. ADJOURNMENT:
Motion by Trustee Craig, seconded by Trustee Caleel, to adjourn the Committee-of-the -
Whole Meeting at 9:35 p.m. VOICE VOTE: Motion carried.
ATTEST:
Linda . Gonnella, CMC
Village Clerk
COW072202
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