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R-1570 - 05/24/2016 - AGREEMENTS - Resolutions RESOLUTION 2016-AG-EX1-R-1570 A RESOLUTION APPROVING AND AUTHORIZING THE EXECUTION OF A JANITORIAL SERVICES AGREEMENT BY AND BETWEEN THE VILLAGE OF OAK BROOK AND PERFECT CLEANING SERVICE CORPORATION WHEREAS, the Village and Perfect Cleaning Service Corporation ("Perfect Cleaning") desire to execute an agreement for the provision of certain Janitorial services to the Village ("Janitorial Services Agreement"); and WHEREAS, the President and Board of Trustees have determined that it is in the best interests of the Village to enter into the Janitorial Services Agreement, which agreement is attached hereto, and by this reference incorporated into, this Resolution as Exhibit A. NOW THEREFORE, BE IT RESOLVED BY THE PRESIDENT AND BOARD OF TRUSTEES OF THE VILLAGE OF OAK BROOK, DU PAGE AND COOK COUNTIES, ILLINOIS as follows: Section 1: Recitals. The foregoing recitals are hereby incorporated into, and made a part of, this Resolution as the findings of the President and Board of Trustees of the Village of Oak Brook. Section 2: Approval of the Janitorial Services Agreement. The President and Board of Trustees hereby approve the Janitorial Services Agreement by and between the Village and Perfect Cleaning in substantially the same form as attached as Exhibit A, and in a final form approved by the Village Attorney. Section 3: Authorization and Execution of the Janitorial Services Agreement. The Village President and Village Clerk shall be, and hereby are, authorized to execute the Janitorial Services Agreement on behalf of the Village. Section 4: Effective Date. This Resolution shadbe in full force and effect upon passage and approval in the manner provided by law. APPROVED THIS 24th day of May, 2016. Gopal G. Lalmalani Village President PASSED THIS 24th day of May, 2016. Ayes: _ Trustees Adler, Mar, Manzo, Moy, Tiesenga, Yusuf Nays: None Absent: None ATTEST' ! � �': r&��✓ a ICJ`-'► ► _' t Charlotte K. Pruss "pw :4 t Village Clerk l i':° Resolution 2016-AG-EX1-R-1570 Approving and Authorizing the Execution of the Janitorial Services Agreement Page 2 of 2 EXHIBIT A JANITORIAL SERVICES AGREEMENT VILLAGE OF OAK BROOK JANITORIAL SERVICES AGREEMENT THIS AGREEMENT entered into this c7�J day of 2016, by and between the Village of Oak Brook, an Illinois municipal corporation, 1200 Oak Brook Road, Oak Brook, IL 60523 (the"Village") and Perfect Cleaning Service Corporation, an Illinois corporation (the"Contractor"). WITNESSETH: WHEREAS, the Village desires to engage the Contractor to provide Janitorial Services ("Project") all in accordance with the proposal ("Proposal") attached hereto as Exhibit"A" and incorporated herein by reference; and WHEREAS, the Contractor desires to provide Janitorial Services for the Project in accordance with the Proposal; and WHEREAS, the Village and the Contractor desire to memorialize their understanding as to the scope of work to be provided, operational rules, and requirements in this agreement(the "Agreement"). NOW, THEREFORE, in consideration of the foregoing and the covenants hereinafter set forth, the parties agree as follows: 1. The foregoing preambles are restated and incorporated herein by reference as though fully set forth herein. 2. General Specifications for the Project. A. The Contractor agrees to furnish and provide all labor, materials, tools, equipment and supervision in connection with the Project. B. The Contractor agrees to provide competent supervisors, who possess good command of the English language, at all times when the Contractor is performing the work under this Agreement. The names of the supervisors shall be provided to the Village in writing, with phone numbers for Village to use in the event of a situation requiring contact with such supervisors. C. The Contractor's employees at all times shall be courteous and present a neat and clean appearance and shall wear Village issued identification cards. All work shall be performed and all complaints shall be handled with due regard for the care of the Village's property. The Contractor shall utilize only employees who are competent and skilled to perform the specific job tasks to which they are assigned. At the request of the Village, the Contractor shall remove from the performance of the Project work any employee of Contractor who is incompetent, discourteous, reckless, destructive or repeatedly fails to abide by the specifications of this Agreement. 3. Compensation. The Village agrees to pay the Contractor for the Project work in accordance with the Proposal within thirty (30) days after completion of such work and acceptance thereof by the Village. 4. Indemnification. The Contractor shall indemnify, defend, and hold harmless the Village, its officers, officials, employees and agents, and each of them, against and from any and all claims, actions, causes of action, demands, liabilities, damages, costs, and expenses, including without limitation, court costs and attorneys' fees, of whatever nature, which the Village or any such person, or any third person, may sustain or incur, relating directly or indirectly to the Contractor's performance of the Project under this Agreement, including without limitation claims for bodily injury or death to any person, or property damage, loss or destruction, relating or resulting directly or indirectly to or from Contractor's breach of or default under this Agreement. 5. Public Safety and Accident Prevention. The Contractor shall exercise precaution at all times for the protection of persons and property and shall strictly adhere to any safety requirements established by applicable laws and ordinances. Upon verbal notification from the Village's representative, the Contractor shall discontinue hazardous work practices as shall be determined in the sole discretion of the Village. The Contractor shall keep the necessary guards and protective devices at locations where work is being performed to prevent injury to the public or damage to public and private property. 6. Insurance. The Contractor shall carry insurance from a carrier approved by the Village, with policies and in amounts as set forth below. The Village, its officers, employees and agents shall be named as additional insureds in all such policies of insurance and the Contractor shall provide a certificate of insurance reflecting the approved insurance. A. The following shall be the required coverages: i. Commercial general liability insurance, with limits not less than: (a) Two million dollars ($2,000,000) for bodily injury or death to each person; (b) Two million dollars ($2,000,000) for property damage resulting from any one incident; and (c) Two million dollars ($2,000,000)for all other types of liability; ii. Automobile liability for owned, non-owned and hired vehicles Combined single limit of one million dollars ($1,000,000) for personal injury and property damage for each accident. iii. Worker's compensation with statutory limits. iv. Employer's liability insurance Not less than one million dollars ($1,000,000) per employee and per accident. B. The coverages required by this Section may be in any combination of primary, excess, and/or umbrella policies. Any excess or umbrella policy must provide excess coverage over underlying insurance on a following-form basis such that when any loss covered by the primary policy exceeds the limits under the primary policy, the excess or umbrella policy becomes effective to cover such loss. C. The Contractor shall provide certificates of insurance to the Village as evidence of the coverages required in paragraph (A) of this section, including the provisions for additional named insureds and notice of cancellation, as required in paragraphs (6) and (D) of this section, respectively. The Contractor shall also provide copies of any of the policies required by this Section to the Village within ten (10) days following receipt of a written request therefore from the Village. D. The insurance policies required by this Section shall contain the following endorsement: "It is hereby understood and agreed that this policy may not be canceled nor the intention not to renew be effective until thirty (30) days after receipt by the Village, by registered mail or certified mail, return receipt requested, of a written notice addressed to the Village Manager of such intent to cancel or not to renew." E. Within ten (10) days after receipt by the Village of said notice, and in no event later than ten (10) days prior to said cancellation, the Contractor shall obtain and furnish to the Village evidence of replacement insurance policies meeting the requirements of this Section. 7. Compliance with Laws. Contractor shall at all times comply with all applicable local, state or federal regulations, statutes, and ordinances as may relate to the work performed under this Agreement, including but not limited to the Employment of Illinois Workers on Public Works Act, 30 ILCS 570/0.01, et seq.; the Drug Free Workplace Act, 30 ILCS 580/1, et seq.; the Human Rights Act, 775 ILCS 5/1-101, et seq. and the Prevailing Wage Act, 820 ILCS 130/0.01, et seq.; the Veterans Preference Act, 330 ILCS 55/0.01 et seq. The Contractor shall secure all permits and licenses imposed by law and ordinance, pay all charges and fees, and give all notices necessary and incidental to the due and lawful execution of the work provided in this Agreement. 8. Term of Agreement. This Agreement will be in full force from August 1, 2016 through July 31, 2019. However, if mutually agreed upon, the agreement may be extended annually for two additional years. The Contract is subject to the right of the Village to cancel and terminate the same at any time, with or without cause, by giving thirty (30) days notice to the Contractor. In the event of such cancellation, the Contractor shall be entitled to receive payment for services and work performed and materials and equipment furnished under the terms of the Contract prior to the effective date of such cancellation, but shall not be entitled to receive any damages on account of such cancellation or any further payment whatsoever. 9. Termination. The Village reserves the right at any time and in its absolute discretion to terminate any portion and/or service area of the Contract by giving thirty (30) days prior written notice to the Contractor. In such event, the Contractor shall be entitled to, and the Village shall reimburse the Contractor for, an equitable portion of the Contractor's fee based on the portion of the services completed prior to the effective date of termination. 10. Notices. Any and all notices, demands, requests and other communications necessary or desirable to be served under this Agreement shall be in writing and shall be either personally delivered or delivered to the Party or the Party's attorney by (i) facsimile transmission, (ii) prepaid same-day or overnight delivery service (such as Federal Express or UPS), with proof of delivery requested, or (iii) United States registered or certified mail, return receipt requested, postage prepaid, in each case addressed as follows: To Owner: Village of Oak Brook 1200 Oak Brook Road Oak Brook, IL 60523 To Contractor: Perfect Cleaning Corporation 5852 N. Northwest Highway Chicago, Illinois 60631 or such other address or addresses or to such other party when any party entitled to receive notice hereunder may designate for itself from time to time in a written notice served upon the other parties hereto in accordance herewith. Any notice sent as hereinabove provided shall be deemed to have been received (i) on the date it is personally delivered, if delivered in person, (ii) on the date it is electronically transmitted if delivered by facsimile transmission, (iii) on the first business day after the date it is deposited with the overnight courier service, if delivered by overnight courier service, or (iv) on the third (3rd) business day following the postmark date which it bears, if delivered by United States registered or certified mail, return receipt requested, postage prepaid. 11. Compliance with Village Identification Card Policy. All personnel of Contractor that enters onto Village property to provide Janitorial Services must: (i) be eligible to obtain, and obtain, a Village identification card pursuant to the Village's Identification Card Policy, which policy the Village may amend at any time and in its absolute and sole discretion; and (ii) comply at all times with the Village's Identification Card Policy." 12. Background Check. Due to the fact that the Contractor's employees may have access to secure areas of Village Property, including, without limitation, the Village Police and Fire Departments, and the Village has a strong interest in keeping these areas, and highly sensitive and confidential information contained therein, secure, Contractor shall obtain a consumer report (as that term is defined in the Fair Credit Reporting Act) for each of Contractor's personnel assigned to provide the Janitorial Services on Village property. The consumer report required in this paragraph shall consist of, at a minimum, a criminal conviction history for at least the seven year period prior to the date of this Agreement. The criminal conviction history shall consist of, at a minimum, a search of the National Sex Offender Public Registry; the sex offender registries for Illinois, Indiana, Iowa and Wisconsin; criminal conviction searches for the states of Illinois, Indiana, Iowa and Wisconsin; and criminal conviction searches for the Illinois counties of DuPage, Cook, Lake, Kane and Will. Contractor shall be solely responsible for (i) making all employment decisions based on the consumer reports it receives; (ii) complying with all applicable laws (including, without limitation, the Fair Credit Reporting Act); and (iii) the costs of obtaining the consumer reports. Notwithstanding the foregoing, Contractor shall not permit any individuals to render the Janitorial Services on Village property whom are objectively unfit to work on Village property. Contractor shall maintain and retain all consumer reports obtained pursuant to this paragraph throughout the term of this Agreement and for the two year period following the end of the term of this Agreement. Upon request by the Village, Contractor shall produce a copy of a consumer report for a specific individual to the Village within two days of the request. The Contractor further acknowledges and agrees that pursuant to the Village's Identification Card Policy, the Village may conduct its own criminal background check on Contractor's personnel who apply for, or have been given, a Village identification card. If the Village denies or revokes and identification card to a particular employee of Contractor, Contractor shall not use that individual to provide Janitorial Services to the Village. 13. Documentation of Contractor Personnel. Contractor represents and warrants that its personnel who provide Janitorial Services to the Village are permitted to lawfully work in the United States. 14. Liquidated Damages. It is also understood and agreed that if the Village determines the Contractor failed to perform either by observing the established schedule or failing to perform to the level of service established herein for more than two (2) consecutive working days, the Village shall reserve the right to impose liquidated damages for said failure to perform, but not as penalty. The Village will serve notice either personally or in writing stating the reasons for imposing liquidated damages on the Contractor providing twenty-four (24) hour notice to correct such items. If at the end of the twenty-four(24) hour period the Contractor has not made the necessary corrections, the Contractor shall pay liquidated damages to the Village in the amount of$100 per day. This failure to perform shall include repeated incidents of any of the following: failure to perform any of the items under the scope of services, failure to respond to or resolve Village complaints, failure to adhere to any and all terms and conditions specified in the contact documents. The Village reserves the right to attempt to work through these items prior to imposing liquidated damages 15. Miscellaneous. The provisions which follow shall apply generally to the obligations of the parties under this Agreement: A. This Agreement may not be amended except pursuant to a written instrument signed by both parties. B. This Agreement is binding upon the successors and assigns of the Parties. C. The waiver by either party of any breach or violation of any provision of this agreement shall not be deemed to be a waiver or a continuing waiver of any subsequent breach or violation of the same or any other provision of this Agreement. D. Each of the parties to this Agreement represents and warrants that it has the full right, power, legal capacity, and authority to enter into and perform its respective obligations hereunder and that such obligations shall be binding upon such party without the requirement of the approval or consent of any other person or entity in connection herewith. E. This Agreement contains the entire understanding between the Parties with respect to the subject matter herein. There are no representations, agreements, or understandings (whether oral or written) between or among the parties relating to the subject matter of this Agreement, which are not fully expressed herein. F. This Agreement creates no rights, title or interest in any person or entity whatsoever (whether under a third party beneficiary theory or otherwise) other than the Parties. G. This Agreement may be executed in counterparts. Electronic signatures shall be sufficient. H. Under no circumstances shall this Agreement be construed as one of agency, partnership, joint venture, or employment between the Parties. The Parties shall each be solely responsible for the conduct of their respective officers, employees and agents in connection with the performance of their obligations under this Agreement. I. If any provision of this Agreement conflicts with any provisions of the Request for Proposal or other attachments submitted by the Contractor, the provisions of this Agreement shall control. IN WITNESS WHEREOF, Village and Contractor have caused this Agreement to be executed by their proper officers the day and date first above written. PERFE T CLEANING VILLAGE OF AK BROOK SERVIC S CORPO TI By: By: Gopal G. Lalmalani, Village President Its: V- Attest: Attest: -v a By: By: Its: Q j Charlotte K. Pruss,Village Clerk 1� ti VILLAGE OF OAK BROOK Purchasing Division 1200 Oak Brook Road Oak Brook, IL 60523 (630) 368-5164 REQUEST FOR PROPOSAL JANITORIAL SERVICES FEBRUARY 2016 j:\worddoc\rfp\2016 rfp\2016 janitorial services.doc TABLE OF CONTENTS SECTION1. REQUEST FOR PROPOSALS...............................................................................................1 A. NOTICE—POSTED ON VILLAGE WEBSITE TUESDAY,FEBRUARY 23,2016.............................................. 1 B. PROJECT DESCRIPTION......................................................................................................................2 C. GENERAL TERMS AND CONDITIONS...................................................................................................12 SECTION 2.PROPOSAL INSTRUCTIONS...............................................................................................18 A. GENERAL INFORMATION....................................................................................................................18 B. DOCUMENTS/INFORMATION TO BE SUBMITTED:.................. ...............................................................18 C. PROPOSAL.......................................................................................................................................20 D. REFERENCES...................................................................................................................................33 E. CONTRACTORS CERTIFICATION.........................................................................................................36 E. SEXUAL HARASSMENT POLICY..........................................................................................................38 SECTION3. REVIEW PROCESS.............................................................................................................39 A. EVALUATION OF PROPOSALS AND SELECTION....................................................................................39 B. BASIS OF AWARD .............................................................................................................................39 it j:\worddoc\rfp\2016 rfp\2016 janitorial services.doc Section 1. Request for Proposals A. Notice-posted on Village website Tuesday, February 23, 2016 Village of Oak Brook Request for Proposals Janitorial Services February 2016 The Village of Oak Brook is soliciting proposals for janitorial services. Proposals should be addressed to: Rania Serences Senior Purchasing Assistant Village of Oak Brook 1200 Oak Brook Road Oak Brook, IL 60523 A Pre-Proposal Meeting and Walk-Through will be held beginning at the S.E Dean Board Room of the Village Hall, at 10:00 A.M. Tuesday, March 1, 2016 and progressing to each of the other buildings. Attendance at this meeting is mandatory. Failure to attend this meeting disqualifies a company from submitting a proposal on this work. This meeting is an opportunity to ask questions concerning the specifications. The closing date and time for receipt of proposals is Tuesday, March 15, 2016, 3:00 P.M. prevailing time. Proposals received after the submittal time will be rejected and returned unopened to the sender. A complete proposal package is on file for inspection and may be downloaded from the Village's website at www.oak-brook.org, or picked up at the Butler Government Center, 1200 Oak Brook Road, Oak Brook, Illinois 60523, between the hours of 8 A.M. and 4:30 P.M., Monday through Friday. There is no charge for the package. The Village reserves the right to reject any or all proposals, waive or not to waive any irregularities therein, and to accept the proposal considered to be in the best interest of the Village. j:\worddoc\rfp\2016 rfp\2016 janitorial services.doc Page 1 B. Project Description I. Introduction The Village of Oak Brook (Village) is interested in obtaining janitorial services for the Butler Government Center(BGC) (consists of Administration, Police and Fire Station #94), Public Works Building, Oak Brook Public Library, Golf Course Clubhouse, Sports Core Administration Building and the Sports Core Bath and Tennis Clubhouse. The Contract is based upon a three (3) year contract period from the date of the contract. However, if mutually agreed upon, the contract may be extended annually for two additional years. Performance of the successful contractor will be verified by Village employees. II. Proposed Specifications BUTLER GOVERNMENT CENTER(BGC) & PUBLIC WORKS DAILY SERVICE AREA: • Maintain janitorial closets in a clean&uncluttered condition • Turn-off all lights,close&lock all office doors and secure any alarms when completed • Keep recycling bins/wastepaper baskets separate for disposal purposes 1 Empty waste receptacles and insert liners where appropriate All 2 Empty exterior ashtrays and wastebasket All 3 Clean&sanitize drinking fountains with appropriate disinfectant All 4 Spot clean glass smudges from exterior/interior doors paying special attention to the BGC receptionist All partition and the Police Dept. partition 5 Dust mop/sweep/vacuum then wet mop all uncarpeted flooring changing rinse water as often as needed All 6 Vacuum carpet traffic lanes, including carpet runners&mats All 7 Clean sinks and counter tops with appropriate cleaners All 8 Refill all soap dispensers to normal levels with an anti-bacterial soap product All 9 Clean&scrub interior/exterior of toilets, urinals and shower stalls with appropriate cleaners,then sanitize with appropriate disinfectant Wash/Locker Rms 10 Clean&polish chrome fixture&stainless steel containers, including door handles, with appropriate Wash/Locker Rms cleaners 11 Clean all glass and mirrors with appropriate cleaners Wash/Locker Rms 12 Spot clean all vertical surfaces(stall partition walls)with appropriate cleaners Wash/Locker Rms 13 Refill all paper product dispensers to normal levels and leave extra rolls of toilet paper in stalls Wash/Locker Rms 14 Sweep/vacuum and damp mop all uncarpeted areas with appropriate disinfectant cleaners paying special attention to baseboards&around toilets Wash/Locker Rms 15 Vacuum carpeted areas Wash/Locker Rms 16 Sweep/vacuum&damp mop all uncarpeted areas with appropriate floor cleaner. Any furniture moved (chairs,tables,etc.)must be returned to their original location Employee Lounge 17 Spot clean exterior of appliances(refrigerator, microwaves, coffee makers,etc.)with appropriate Employee Lounge Cleaners 18 Damp scrub all table and counter tops with appropriate cleaners then rinse and wipe dry to avoid streaks Employee Lounge 19 Clean&sanitize Police Department holding cells with appropriate disinfectant when instructed to do so by the Police Dept. Specific 20 Check Samuel Dean Board Room&vacuum traffic lanes if necessary Specific 21 Spot clean interior walls and floor of elevator Specific j:\worddoc\rfp\2016 rfp\2016 janitorial services.doc Page 2 WEEKLY SERVICE 1 Clean all exposed countertops in all receptionist areas with appropriate cleaner All 2 Wet mop with appropriate floor cleaner and buff all non-carpeted flooring including elevator and police All stairwell 3 Dust&polish interior/exterior of wood ledge in receptionist area with appropriate wax/polish Specific 4 Dust all desks,tables and the dais in Samuel Dean Board Room Specific MONTHLY SERVICE 1 Clean cubical,desk tops,cabinets,and bookcases with appropriate cleaner,then wipe dry. Desks tops are to be cleared of all papers and documents the last Friday of each month by Village staff. If desk tops are not cleared; DO NOT CLEAN or DISRUPT All 2 Clean&sanitize telephone handsets with appropriate cleaner&disinfectant All 3 Thoroughly clean&sanitize rear stall walls,doors and partitions with appropriate cleaner&disinfectant Wash/Locker Rms 4 Change urinal deordizer blocks(blocks must be self-screened or enclosed within a screen) Wash/Locker Rms 5 Thoroughly clean exterior of all appliances with appropriate cleaner Employee Lounge 6 Sweep&wet mop perimeter walkway in Police Dept. garage Specific 7 Hose down Police Dept.garage floor Specific 8 Thoroughly vacuum carpeting, clean&polish desks,tables and dais in Samuel Dean Board room with appropriate wax and polish Specific 9 Shampoo carpeting and carpet runners in entry ways of Butler Government Center Specific 10 Wash interior and exterior door glass and side panes of east entrance and west wing north,west and south entrance ways Specific 11 Wash Village Hall&Police receptionist partition glass Specific 12 Wash Public Works west interior and exterior door glass and side panes Specific BI-MONTHLY 1 Thoroughly vacuum carpeting in all areas including stairways&offices All 2 Feather dust all file cabinets,shelves,window ledges and countertops All 3X A YEAR SERVICE (June,October&February) 1 Thoroughly clean baseboards,strip&wax all uncarpeted areas using appropriate non-skid wax All 2X YEAR SERVICE (June&November) 1 Dust all exterior and internal wall blinds All 2 Vacuum&shampoo all carpeting with appropriate carpet cleaner All 3 Polish wood doors by receptionist area with appropriate wood wax/polish Specific 4 Wash ALL glass&windows(exterior and interior, inside&out, high&low) All 5 Clean vents and ceilings/walls around vents to clear and dust build-up All ANNUAL SERVICE (May) 1 Clean HVAC grills, lighting fixtures and diffusers(both sides)with appropriate cleaner All 2 Clean&polish all wood/metal office&lounge furnishings(desks, chairs etc.)with appropriate wax/ polish/chrome cleaning products All 3 Perform high dusting to remove any accumulated cobwebs All 4 Vacuum all furniture upholstery(including Samuel Dean Board Room) All 5 Dust&polish Atrium planters with appropriate wax/polish 6 Clean&polish all door brass hardware(including kick plates)with appropriate cleaner&polish All 7 Wash out all waste paper baskets All 8 Shampoo entire carpeting in Samuel Dean Board Room Specific j:\worddoc\rfp\2016 rfp\2016 janitorial services.doc Page 3 OAK BROOK PUBLIC LIBRARY DAILY SERVICE AREA: • Maintain janitorial closets in a clean&uncluttered condition • Turn-off all lights, close&lock all office doors and secure any alarms when completed • Keep recycling bins/wastepaper baskets separate for disposal purposes 1 Empty waste receptacles and insert liner where appropriate, includes cans outside entrance doors. Common (All waste is to be placed in outside dumpsters) 2 Clean and sanitize drinking fountains with appropriate disinfectant Common 3 Spot clean glass smudges Common 4 Dust mop,sweep or vacuum all uncarpeted floors Common 5 Wet mop all uncarpeted floors with appropriate cleaner(frequently change rinse water) Common 6 Vacuum carpet traffic lanes(including carpet runners,mats, meeting room and office area Common 7 Clean all table tops including group study and computer rooms, meeting room and staff lounge 8 Clean sinks and counter tops with appropriate disinfectant(2 public, 2 staff, 1 child) Washrooms 9 Clean and scrub interior/exterior of toilets and around toilet base with appropriate cleaners and Washrooms sanitize with appropriate disinfectant products 10 Clean and polish fixtures and stainless steel containers with appropriate cleaners. Washrooms 11 Clean all mirrors with appropriate cleaners Washrooms 12 Clean all washroom stall doors and partitions with appropriate cleaners Washrooms 13 Refill all soap dispensers to normal levels with an anti-bacterial product Washrooms 14 Refill all paper product dispensers to normal levels Washrooms 15 Damp scrub all tabletops and counters with appropriate cleaners then rinse and wipe dry to avoid Employee Lounge streaks 16 Refill all dispensers to normal limits Employee Lounge 17 Vacuum carpeted areas. Any furniture moved must be returned to its original location Employee Lounge 18 Spot clean patron kitchens(youth services and meeting room) Common 19 Spot clean carpeting with appropriate carpet cleaner using rug cleaning equipment All Areas 20 Wipe off condensation from windows and window frames during cold months All Areas WEEKLY SERVICES 1 Clean public desktops with appropriate cleaner,then wipe dry Common 2 Thoroughly vacuum carpeting in all areas, including meeting room and offices Common 3 Dust all file cabinets,shelves,window ledges,counters and all bookcases Common 4 Dust baseboards in carpeted areas.Wet mop baseboards in non-carpeted areas Common 5 Thoroughly clean and sanitize rear stall walls with appropriate cleaner and disinfectant Washroom Washroom& 6 Thoroughly clean tile floors and remove any stains Lobby MONTHLY SERVICES 1 Thoroughly clean exterior of all appliances with appropriate cleaner Employee Lounge 2 Thoroughly clean exterior of all appliances with appropriate cleaner Meeting Room 3 Wash out all trash containers Common 4 Polish interior glass Common 5 Remove all dust and cobwebs from ceilings&walls,etc. All Areas 6 Vacuum all furniture upholstery All Areas 4X A YEAR SERVICE(Shall be performed in January,April,July,October) 1 Clean HVAC grills, lighting fixtures and diffusers(both sides)with appropriate cleaner All Areas 2 Clean and polish all wood/metal office and lounge furnishings All Areas I� j:\worddoc\rfp\2016 rfp\2016 janitorial services.doc Page 4 3X A YEAR SERVICE(Shall be performed in February,June&October) 1 Dust and clean all office/lounge furniture(desk,chairs,file cabinets,counters,etc.)with appropriate All Areas cleaner and if necessary chrome cleaner 2 Wash all glass(interior/exterior)of Library All Areas 3 Shampoo all carpeting All Areas 2X A YEAR SERVICE(Shall be performed in March&September) 1 Dust all blinds All Areas 2 Clean and polish all metal hardware with appropriate cleaner and polish All Areas 3 Dust meeting room divider Meeting Room ANNUAL SERVICE(Shall be performed in June) 1 Thoroughly clean baseboards, strip and wax all vinyl tile using appropriate All Areas non-skid wax(Do not wax ceramic tile) 2 Wash glass dome(interior/exterior) Common GOLF COURSE CLUB HOUSE DAILY SERVICE AREA: • Maintain janitorial closets in a clean&uncluttered condition • Turn-off all lights, close&lock all office doors and secure any alarms when completed • Keep recycling bins/wastepaper baskets separate for disposal purposes 1 Damp mop,dust and sweep all floors All 2 Wash all mirrors All 3 Dust telephones All 4 Empty and replace waste container liners All 5 Empty and wash all ash trays Common 6 Vacuum carpeting Common 7 Clean and polish chrome fixtures Common 8 Clean and sanitize drinking fountains Common 9 Wash vinyl coverings for furniture Common 10 Sweep,damp mop,and scrub lobby/vestibule floors Common 11 Mop kitchen floor Kitchen 12 Damp mop/dust lockers Locker Room 13 Clean and refill paper towel dispensers Washrooms 14 Clean and refill toilet paper dispensers Washrooms 15 Scrub and sanitize showers Washrooms 16 Clean,sanitize and remove splash marks from toilets and urinals Washrooms 17 Sweep,damp mop, and scrub washroom floors Washrooms 18 Clean, sanitize and remove splash marks from wash basins Washrooms Washrooms WEEKLY SERVICE 1 Dust baseboards All 2 Spot clean carpeting All 3 Shake and clean under floor mats All 4 Dust, clean,and polish furniture All 5 Dust planters, pictures, etc. All 6 Dust sills, ledges,and moldings All 7 Spot clean entrance glass doors Common j II j:\worddoc\rfp\2016 rfp\2016 janitorial services.doc Page 5 MONTHLY SERVICE 1 Wash baseboards All 2 Wash and sanitize telephones All 3 Clean and sanitize waste containers All 4 Buff kitchen floor Kitchen AS NECESSARY 1 Clean HVAC grills,lighting fixtures and doors All 2 Seal kitchen, bathroom,and vestibule/lobby floors All 3 Dust blinds All 4 Dust paneling/walls, remove soil marks and wash walls around switches All SPORTS CORE BATH &TENNIS CLUBHOUSE CLUBHOUSE BRIDES ROOM WEEKLY AND ON CALL BASIS AREA: 1 Empty all waste receptacles All 2 Clean mirror with appropriate cleaners All 3 Vacuum,sweep and mop floor with appropriate cleaners All 4 Wipe down and arrange wicker furniture, keep cushions stain and lint free All 2 X PER YEAR SERVICE(April&October) 1 Clean vents(supply and return) All 2 Clean light diffusers All All 3X PER YEAR SERVICE(June,October,February) 1 Perform intense dusting, concentrating on corners and cobwebs All CLUBHOUSE KITCHEN WEEKLY AND ON CALL BASIS AREA: 1 Pick up floor mats,sweep and mop All 2 Sweep entire floor paying special attention to areas under ovens, refrigerators and cook line All 3 Sweep under ice machine and utensil rack All 4 Clean both sides of swinging doors and windows All 5 Refill all paper products to normal levels All 6 Refill soap dispensers to normal levels All 7 Wash stainless steel and hand sinks with appropriate cleaners All 8 Wipe down fronts of refrigerators with appropriate cleaners All 9 Wipe down preparation tables with appropriate cleaners All 10 Pick up mat by dishwasher-sweep and wet-mop All 11 Sweep and wet-mop area by south door of kitchen All 12 Clean bathroom sinks with appropriate cleansers,then sanitize with appropriate disinfectant Washrooms 13 Clean&scrub interior/exterior of toilets with appropriate cleansers,then sanitize with appropriate Washrooms disinfectant 14 Clean&polish chrome fixtures 7 stainless steel containers with appropriate cleansers Washrooms 15 Sweep/vacuum and wet-mop floors with appropriate disinfectant cleansers, paying special attention to Washrooms baseboards and around toilets Washrooms 16 Wash down back walls and dividers in bathroom stalls Washrooms 17 Empty waste from feminine napkin receptacles, replace liners Washrooms j:\worddoc\rfp\2016 rfp\2016 janitorial services.doc Page 6 18 Empty waste receptacles and insert clean liners where appropriate All 19 Sweep and wet-mop walk-in coolers All WEEKLY AND ON CALL BASIS 1 Clean light fixtures and diffusers All 2 Clean supply diffusers All 3 Clean slop sink in maids closet on east end of building Maids closet 4 Clean exhaust fans with appropriate cleaner All 2 X PER MONTH 1 Wipe down FRP(plastic)walls in kitchen and hallway leading to dry storage room All 2 Clean(hi-gloss)painted walls in kitchen area and hallway leading to dry storage room All 2 X PER YEAR SERVICE(April&October) 1 Sweep,strip and wax floors All 2 Clean lights,outside fixtures and light diffusers All CLUBHOUSE AND OFFICE AREA WEEKLY AND ON CALL BASIS AREA: 1 Empty waste receptacles and insert liners where appropriate All 2 Empty exterior ashtrays and wastebasket All 3 Spot Clean glass smudges from exterior/interior doors and windows All 4 Dust mop/sweep/vacuum then wet-mop all uncarpeted flooring including all hallways, paying All special attention to corners 5 Vacuum all carpet areas All 6 Clean all glass and mirrors with appropriate cleaners All 7 Clean&sanitize telephone handsets with appropriate cleaner and disinfectant Office 8 Feather dust all file cabinets,shelves and window ledges Office 9 Polish wood doors with appropriate wood wax/polish All 10 Polish all foot rails by bar area with appropriate polishers Bar 11 Clean&polish stainless steel water filling station in bar areas Bar 12 Clean formica by wait station with appropriate cleaners Wait Station 13 Vacuum mats and under mats by wait station, clean with degreaser cleanser Wait Station 14 Clean mirrors by bars All 15 Sweep,vacuum and wet-mop floors behind bars including mats Bar 16 Sweep,vacuum and wet-mop pergo floor and dance floor-leaving no streaks All 17 Clean mirrored columns All 18 Clean bathroom sinks with appropriate cleansers Washrooms 19 Clean&scrub interior/exterior of toilets with appropriate cleansers,then sanitize with appropriate Washrooms disinfectant 20 Clean&polish chrome fixtures&stainless steel containers with appropriate cleansers Washrooms 21 Sweep/vacuum and wet-mop floor with appropriate disinfectant cleansers,paying special attentions Washrooms to baseboards and around toilets 22 Wash down back walls and dividers in bathroom stalls Washrooms 23 Empty waste from feminine napkin receptacles, replace liners Washrooms 24 Sweep north side of patio Outside 25 Sweep south side of main entrance and sidewalks Outside 26 Clean light fixtures and diffusers All 27 Clean supply diffusers All 28 Clean exhaust fans with appropriate cleaner All 29 Bride Room(located through ladies restroom )Sweep and Mop Floor and Clean Mirror All I� i j:\worddoc\rfp\2016 rfp\2016 janitorial services.doc Page 7 3 x PER YEAR SERVICE(June,October&February) 1 Clean chandeliers thoroughly and change light bulbs where needed All 2 Thoroughly clean baseboards and wood trim work All 2 X PER YEAR SERVICE(April and October) 1 Sweep,strip and wax floors All 3 Clean lights,outside fixtures and light diffusers Ail 4 Perform high dusting to remove any accumulated cobwebs All 5 Clean HVAC grills,ceiling fans, lighting fixtures and diffusers(both sides)with appropriate cleaner All 6 Clean ALL glass&windows(exterior&interior, inside&out, high&low) All ANNUAL SERVICE(February or March) 1 Thoroughly scrub all quarry tile in entire facility with appropriate cleansers All 6X PER YEAR(January,March,May,July,September,November) 1 Clean Carpet All BATH &TENNIS CLUBHOUSE LOCKER ROOMS Seasonal Cleaning of Locker Rooms:May 24`"thru September 10`"of each year Note:The locker rooms are a crucial part of our summer operations. Locker rooms must be kept clean by Health Department Standards. DAILY SERVICE AREA: 1 Empty waste receptacles, replace liners where appropriate All 2 Clean mirrors with appropriate cleaner All 3 Clean sinks with appropriate disinfectant cleanser All 4 Clean&sanitize interior and exterior of all toilets and urinals All 5 Clean and polish all chrome and stainless steel areas with appropriate cleanser All 6 Empty waste from feminine napkin receptacles, replace liners All 7 Refill paper products to normal levels All 8 Wash down back walls and dividers in bathroom stalls All 9 Clean and sanitize all shower bases All 10 Rehang shower curtains that have become unhooked All 11 Clean wooden benches with appropriate cleanser All 12 Wash entire floor area with disinfectant cleanser WEEKLY SERVICE 1 Spray shower curtains with disinfectant All 2 Wipe down interior and exterior of doors, including exit doors All 3 Keep janitorial closets clean and straightened All 4 Wipe down all interior walls with appropriate cleaners All 5 Wipe down fronts of lockers with appropriate cleansers All jAworddoc\rfp\2016 rfp\2016 janitorial services.doc Page 8 APPROXIMATE SQUARE FOOTAGE OF FLOOR SURFACES Building Carpeting Tile BGC 23,640 21,100 Public Works - 3,200 Library 23,650 1,350 Golf Clubhouse 4,000 2,000 Bath &Tennis Clubhouse 1,458 10,722 Total 55,383 38,417 Square footage is approximate (+/-15%) Ill. Special Conditions A. Mandatory Project Walk Through: All contractors submitting a proposal on the described project must attend a Walk Through of the project locations. The Walk Through will be conducted on March 1, 2016 at 10:00 a.m., beginning in the Samuel Dean Board Room at the Butler Government Center. Failure to attend this meeting disqualifies a company from bidding on this work. The purpose of the Walk Through is to insure that all prospective proposals are based upon the same criteria. All questions asked will be responded to accordingly. B. Withholding Of Payment: If it is discovered that all or part of the services rendered are not to the satisfaction of the Village, partial or total payment will be withheld until such time that the unsatisfactory items are corrected. Continuation of unsatisfactory work will be grounds for contract cancellation pursuant to the Section I of the Special Conditions. C. Safety: The Contractor shall comply with all the provisions of the Federal Occupational Safety and Health Act of 1970 (84 Stat. 1590), as amended. The Contractor shall be responsible for instructing his employees in safety measures considered appropriate. Personnel will not place or use mops, brooms or any equipment in traffic areas or other locations in such a manner as to create a safety hazard. The workers shall provide, place and remove appropriate warning signs for wet or slippery floors. D. Supplies: Village-The Village will supply the following products. C-fold towels, toilet tissue. Contractor — The Contractor shall supply the following products: All cleaning products, (cleaners, polishes, waxes, disinfectants, etc.), anti-bacterial soap, urinal blocks, trash can liners, rags, brooms, buckets, mops, ladders, scaffolding, "wet j:\worddoc\rfp\2016 rfp\2016 janitorial services.doc Page 9 floor" signs and mechanical equipment (vacuums, shampoo machines, buffing disks etc.)to satisfactorily complete the work activities. E. Inspections: Monthly inspections will be conducted during the first week of each month by a representative of the contractor, the on-site supervisor and a representative from each of the buildings included within the contract to ascertain the level of service being performed. The specification sheet found in Section B-II will be utilized for said inspections. F. Cleaning Frequency: The successful contractor must state on what day and date cleaning services will be performed for activities as stated in this Request for Proposal. G. Contract Term: The Contract is based upon a three year contract period from July 1, 2016 — June 30, 2019. However, if mutually agreed upon, the contract may be extended annually for two additional years. The Contract is subject to the right of the Village to cancel and terminate the same at any time, with or without cause, by giving thirty (30) days notice to the Contractor. In the event of such cancellation, the Contractor shall be entitled to receive payment for services and work performed and materials and equipment furnished under the terms of the Contract prior to the effective date of such cancellation, but shall not be entitled to receive any damages on account of such cancellation or any further payment whatsoever. H. Liquidated Damages It is also understood and agreed that if the Village determines the Contractor failed to perform either by observing the established schedule or failing to perform to the level of service established herein for more than two (2) consecutive working days, the Village shall reserve the right to impose liquidated damages for said failure to perform, but not as penalty. The Village will serve notice either personally or in writing stating the reasons for imposing liquidated damages on the Contractor providing twenty-four (24) hour notice to correct such items. If at the end of the twenty-four(24) hour period the Contractor has not made the necessary corrections, the Contractor shall pay liquidated damages to the Village in the amount of $100 per day. This failure to perform shall include repeated incidents of any of the following: failure to perform any of the items under the scope of services, failure to respond to or resolve Village complaints, failure to adhere to any and all terms and conditions specified in the contact documents. The Village reserves the right to attempt to work through these items prior to imposing liquidated damages I. Performance Clause: In the event the quality of service becomes unacceptable, the Village reserves the right to cancel the contract after giving thirty (30) day written notice. J. Quality Control: Contractors are to include, with their proposal, a copy of their Quality Control Program and or Performance Evaluation Program. j:\worddoc\rfp\2016 rfp\2016 janitorial services.doc Page 10 I �I K. Removal of Contractor's Personnel: The Village shall have the authority to require the contractor to remove, from the site, any employee of the contractor who shall be deemed incompetent or detrimental to the best interests of the Village. L. Village Identification Cards: Contractor's personnel must receive a Village issued identification card. An identification card will be issued upon approval by the Village of finger printing and background checks. The Village will not issue an identification card to contractor's personnel who have been convicted of a felony crime. M. Cleaning Product Listing: The successful Contractor shall supply a listing (by trade-name) of all cleaning products they intend to use. Each product listed must be approved by the Village prior to use. Contractor may submit several products of each cleaning type if they so choose. N. Supervision: Contractor must have an on-site supervisor working with each crew who is fluent in English and be authorized by the contractor to accept and act upon all directives issued by the Village representative. O. Village Equipment: Contractor's employees are restricted from using Village equipment (computers, telephones, televisions, copiers, etc.). Any employee of the Contractor found in use of any Village equipment will automatically be removed pursuant to Section L of the Special Conditions. P. Contractor's Personnel: Contractor shall name the members of the crew and the on-site supervisor who will be assigned to the buildings. Contractor shall notify the Village prior to any changes being made in the employees who comprise the janitorial crew. If this is not followed, employees will not be issued identification cards and the Village will deduct payment proportionally. While on Village property, all contractor employees must wear the Village issued photo identification card. Subcontracting the contract to another company is not permitted. All contractor personnel must be fluent in the English language (speaking, reading, and writing). Q. Building(s) Size: The buildings square footages are estimates only. If actual figures are required, the Contractor will have to verify same him/herself. R. Starting Time: Cleaning services starting times for each building and/or section of building must be coordinated and approved by the Village except for the Oak Brook Public Library. Cleaning services starting times for the Library are as follows: Monday—Saturday 8:00 am Sunday (Labor Day— Memorial Day) 11:30 am j:\worddoc\rfp\2016 rfp\2016janitorial services.doc Page 11 C. General Terms and Conditions 1. PREPARATION AND SUBMISSION OF PROPOSALS: a. The proposal shall be submitted in an opaque sealed envelope on or before the time stated and shall bear the name of the individual, firm, or corporation submitting the Proposal and the Project Name: "Janitorial Services." b. Contractors may withdraw their proposal either personally or by written request at any time before the hour set for the proposal opening, and may resubmit it. No proposal may be withdrawn or modified after the receipt of proposals except where the award of contract has been delayed for a period of more than ninety(90)days. c. In submitting this proposal, the contractor further declares that the only person or party interested in the proposal as principals are those named herein, and that the proposal is made without collusion with any other person, firm or corporation. d. The contractor further understands and agrees that if his proposal is accepted, he is to furnish and provide all necessary machinery, tools, apparatus, and other means to do all of the work and to furnish all of the materials specified in the contract, except such materials as are to be furnished by the owner (Village), in the manner and at the time therein prescribed, and in accordance with the requirements therein set forth. e. The contractor further agrees to execute all documents within this Request for Proposal Package, obtain a Certificate of Insurance for this work and present all of these documents to the Village within fifteen (15) days after the receipt of the Notice of Award and the Contract by him. f. The contractor further agrees to begin work not later than ten (10) days after receipt of the Notice to Proceed, unless otherwise provided, and to execute the work in such a manner and with sufficient materials, equipment and labor. g. By submitting a proposal, the contractor understands and agrees that, if his proposal is accepted, and he fails to enter into a contract forthwith, he shall be liable to the Village for any damages the Village may thereby suffer. h. The contracted firm shall not assign any interest in the contract and shall not transfer any interest without prior written consent of the village. i. No report, information, or data given to or prepared by the contracted firm shall be made available to any individual or organization without the prior written approval of the Village Manager. j:\worddoc\rfp\2016 rfp\2016 janitorial services.doc Page 12 2. CONDITIONS: a) The Village is exempt from Federal excise tax and the Illinois Retailer's Occupation Tax. This proposal cannot include any amounts of money for these taxes. b) Any contract or agreement resulting from the acceptance of this proposal by the Village shall be on forms either supplied by or approved by the Village. The Village reserves the right to reject any agreement that does not conform to the Request For Proposal and any Village requirements for agreements and contracts. c) The Village reserves the right to request clarification of information submitted and request additional information as needed. d) The requirements of this RFP will be included in the contract with the selected firm. 3. PAYMENT: The Village authorizes the payment of invoices on the second and fourth Tuesday of the month. For consideration on one of these dates, payment request must be received no later than fourteen (14) days prior to the second or fourth Tuesday of the month 4. INDEMNIFICATION: . The Contractor shall protect, indemnify, save, defend and hold forever harmless the Village and/or its officers, officials, employees, volunteers and agents from and against all liabilities, obligations, claims, damages, penalties, causes of action, costs and expenses, including without limitation court costs, insurance deductibles and attorney's fees and expenses, which the Village and/or its officers, officials, employees, volunteers and agents may incur, suffer or sustain, or for which the Village and/or its officers, employees and agents may become obligated by reason for any accident, injury to or death of persons or loss of or damage to property, or civil and/or constitutional infringement of rights (specifically including violations of the Federal Civil Right Statutes), arising indirectly or directly in connection with or under, or as a result of, this or any Agreement by virtue of any act or omission of any of the Contractor's officers, employees, subcontractors, and/or agents, provided that the Contractor shall not be liable for claims, obligations, damages, penalties, causes of action, costs and expenses arising solely by any act or omission of the Village's officers, officials, employees, volunteers and/or agents. The contractor shall hold the Village harmless for any and all claims for labor, material, apparatus, equipment, fixtures or machinery furnished to the contractor for the purpose of performing the work under the contract; and the payment of all direct and indirect damages to any person, firm, company or corporation suffered or sustained on account of the performance of such work during the time the contract is in force. li j:\worddoc\rfp\2016 rfp\2016 janitorial services.doc Page 13 5. INSURANCE: Certificates of Insurance and Additional Insured Endorsement shall be presented to the Village within fifteen (15) days after the receipt by the contractor of the Notice of Award and the unexecuted contract, it being understood and agreed that the Village will not approve and execute the contract nor will the bid guarantee be returned until acceptable insurance certificates are received and approved by the Village. Each contractor performing any work pursuant to a contract with the Village of Oak Brook and each permittee working under a permit as required pursuant to the provisions of Title 1, Chapter 8 of the Code of Ordinances of the Village of Oak Brook (hereinafter referred to as "Insured") shall be required to carry such insurance as specified herein. Such contractor and permittee shall procure and maintain for the duration of the contract or permit insurance against claims for injuries to persons or damages to property which may arise from or in connection with the performance of the work under the contract or permit, either by the contractor, permittee, or their agents, representatives, employees or subcontractors. A contractor or permittee shall maintain insurance with limits no less than: A. General Liability - $2,000,000 combined single limit per occurrence for bodily injury, personal injury and property damage; B. Automobile Liability (if applicable) - $1,000,000 combined single limit per accident for bodily injury and property damage; C. Worker's Compensation and Employer's Liability - Worker's Compensation limits as required by the Labor Code of the State of Illinois and Employer's Liability limits of$1,000,000 per accident. Any deductibles or self-insured retention must be declared to and approved by the Village. At the option of the Village, either the insurer shall reduce or eliminate such deductible or self-insured retention as respects the Village, its officers, officials, employees and volunteers; or the Insured shall procure a bond guaranteeing payment of losses and related investigations, claim administration and defense expenses to the extent of such deductible or self- insured retention. The policies shall contain, or be endorsed to contain,the following provisions: D. General Liability and Automobile Liability Coverage- (1) The Village, its officers, officials, employees and volunteers are to be covered as additional insureds as respects: liability arising out of activities performed by or on behalf of the Insured; premises owned, occupied or used by the Insured. The coverage shall contain no special limitations on the scope of protection afforded to the Village, its officers, officials, employees volunteers or agents. i I j:\worddoc\rfp\2016 rfp\2016 janitorial services.doc Page 14 (2) The Insured's insurance coverage shall be primary insurance as respects the Village, its officers, officials, employees, volunteers and agents. Any insurance or self-insurance maintained by the Village, its officers, officials, employees, volunteers or agents shall be in excess of the Insured's insurance and shall not contribute with it. (3) Any failure to comply with reporting provisions of the policies shall not affect coverage provided to the Village, its officers, officials, employees, volunteers or agents. (4) The Insured's insurance shall apply separately to each covered party against whom claim is made or suit is brought except with respect to the limits of the insurer's liability. E. Worker's Compensation and Employer's Liability Coverage The policy shall waive all rights of subrogation against the Village, its officers, officials, employees, volunteers and agents for losses arising from work performed by the insured for the Village. Each insurance policy shall be endorsed to state that coverage shall not be suspended, voided, canceled by either party, reduced in coverage or in limits except after thirty (30) days prior written notice by certified mail has been given to the Village. Each insurance policy shall name the Village, its officers, officials and employees, volunteers and agents as additional Insureds. Insurance is to be.placed with insurers with a Best's rating of no less than A: VII. Each Insured shall furnish the Village with certificates of insurance and with original endorsements effecting coverage required by this provision. The certificate and endorsements for each insurance policy are to be signed by a person authorized by that insurer to bind coverage on its behalf. The certificates and endorsements are to be on forms approved by the Village and shall be subject to approval by the Village Attorney before work commences. The Village reserves the right to require complete, certified copies of all required insurance policies, at any time. Each insured shall include all subcontractors as insureds under its policies or shall furnish separate certificates and endorsements for each subcontractor. All coverages for subcontractors shall be subject to all of the requirements stated herein. 6. EQUAL OPPORTUNITY: The Contractor will not discriminate against any employee or applicant for employment because of race, color, religion, sex, ancestry, national origin, place of birth, age or handicap unrelated to bona fide occupational qualifications. i j:\worddoc\rfp\2016 rfp\2016 janitorial services.doc Page 15 7. SUBSTITUTIONS: A. Certain materials and equipment are specified by a manufacturer or trade name to establish standards of quality and performance and not for the purpose of limiting competition. Contractors are invited to submit proposals not only on named items but also on items which they propose for substitution of named items. Products of other manufacturers may be substituted, if, in the opinion of the Village, they are equal to those specified in quality, performance, design and suitability for intended use. Where two or more items are specified, the selection among those specified is the contractor's option, or he may submit his proposal on all such items. B. Proposals shall be based on materials included in the specifications. Substitutions for the purpose of evaluating proposals will be considered only if proposed substitutions are set forth in the sealed proposal and will only be accepted prior to the award of the contract. The offer of substitutions shall be an integral part of the proposal, appearing immediately after all requested proposals and before the signature of the contractor. C. Substitutions of materials other than those specified will not be considered in the base proposal price. However, other substitutions may be listed in the specified place in the Proposal Form, with the indication of the change in the base proposal price for the total cost. D. In addition to the requirements heretofore mentioned, in order for substitutions to qualify for consideration, the following shall accompany each proposal: 1. Each proposed substitution shall be itemized showing manufacturer name, catalog number, quantity, unit cost and total cost. The contractor shall prepare the necessary forms to list his substitutions in the manner outlined. 2. Each proposal offering substitutions shall be accompanied by descriptive literature, catalog data, complete technical specifications and reports of all pertinent tests concerning the contractors proposed substitutions. 8. EXECUTION OF DOCUMENTS The Contractor, in signing his Proposal on the whole or on any portion of the work, shall conform to the following requirements: Proposals signed by an individual other than the individual represented in the Proposal documents shall have attached thereto a power of attorney evidencing authority to sign the Proposal in the name of the person for whom it is signed. I j:\worddoc\rfp\2016 rfp\2016 janitorial services.doc Page 16 Proposals which are signed for a partnership shall be signed by all of the partners or by an attorney-in-fact. If signed by an attorney-in-fact, there shall be attached to the Proposal a power of attorney evidencing authority to sign the proposal, executed by the partners. Proposals which are signed for a corporation, shall have the correct corporate name thereof and the signature of the President or other authorized officer of the corporation manually written below the corporate name. If such Proposal is manually signed by an official other than the President of the Corporation, a certified copy of a resolution of the board of directors evidencing the authority of such official to sign the Proposal should be attached to it. Such Proposal shall also bear the attesting signature of the Secretary of the corporation and the impression of the corporate seal. The Contract shall be deemed as have been awarded when formal notice of award shall have been duly served upon the intended awardee. 9. NON-DISCRIMINATING: The Contractor, its employees and subcontractors, agrees not to commit unlawful discrimination and agrees to comply with applicable provisions of the Illinois Human Rights Act, the U.S. Civil Rights Act and Section 504 of the Federal Rehabilitation Act, and rules applicable to each. 10. NEGOTIATIONS: . The Village reserves the right to negotiate specifications, terms, and conditions which may be necessary or appropriate to the accomplishment of the purpose of the RFP. The Village may require the entire proposal be made an integral part of the resulting contract. This implies that all responses, supplemental information, and other submissions provided by the contractor during discussions or negotiations will be held by the Village as contractually binding on the successful contractor. 11. INCURRED COSTS: The Village will not be liable in any way for any costs incurred by respondents in replying to this RFP. Contractor agrees to comply with all laws, ordinances, and rules of the Village and the State of Illinois. 12. CONTRACTOR RESPONSIBILITIES: The selected Contractor will be required to assume responsibility for all services offered in this proposal. Subcontracting of the contract will not be permitted. The Village will consider the selected Contractor to be the sole point of contact with regard to contractual matters, including payment of any and all charges resulting from the contract. j:\worddoc\rfp\2016 p j rf \2016 anitorial services.doc Page 17 13. DEFAULT: The contract may be canceled or annulled by the Village in whole or in part by written notice of default to the Contractor upon nonperformance or violation of contract terms. An award may be made to another contractor with services similar to those so terminated. Failure of the Contractor to deliver services within the time stipulated on his offer, unless extended in writing by the Owner, shall constitute contract default. 14. PREPROPOSAL MEETING: A Pre-Proposal Meeting and Walk-Through will be held beginning at the S.E Dean Board Room of the Village Hall, at 10:00 A.M.,Tuesday, March 1, 2016, and progressing to each of the other buildings. Attendance at this meeting is mandatory. Failure to attend this meeting disqualifies a company from submitting a proposal on this work. This meeting is an opportunity to ask questions concerning the specifications. Section 2. Proposal Instructions A. General Information Seven (7) copies of the proposal shall be submitted in a sealed envelope to: Rania Serences Senior Purchasing Assistant Village of Oak Brook 1200 Oak Brook Road Oak Brook, IL 60523 and clearly marked on the outside of the envelope "Janitorial Services" on or before 3:00 p.m., Tuesday, March 15, 2016. Any proposal received after this date and time will be refused. B. Documents/Information to be Submitted. Proposal Form (Section C below) References (Section D below) Contractors Certification (Section E below) Sexual Harassment Policy (Section F below) Statement of Qualifications • Provide background information on your firm including, but not limited to, the age of the business, the number of employees, and pertinent financial data that will permit the Village to determine I j:\worddoc\rfp\2016 rfp\2016 janitorial services.doc Page 18 the capability of the contractor to meet all contractual requirements. • List the abilities, qualifications, and experience of the persons who would be assigned to the engagement and their experience on similar contracts. Terms and Conditions • List any terms and conditions which may apply to this contract and are not included in this RFP. Additional Information and Comments • Include any other information you believe to be pertinent but not specifically mentioned elsewhere. j:\worddoc\rfp\2016 rfp\2016 janitorial services.doc Page 19 C.. Proposal In compliance with this Request for Proposals, and subject to all conditions thereof, the undersigned offers and agrees, if this proposal is accepted, to furnish and install as outlined herein for the Village of Oak Brook at the amount indicated, subject to modification through negotiations. _SLAJ July 2016 —Aft 20141 Janitorial Services Pricing BGC AND PUBLIC WORKS A B C D Butler Government Butler Butler Center- Government Government DAILY SERVICES Admin. Center-Palice Center- Fire Public Works 1 Number in Crew 2 Hours per day for areatbldg. 3 Man-hrs for arealbldg. 4 Times per week 52 52 52 52 5 Weeks per year 6 Total man-hours per year 7 Hourly Rate — w_ 2� � 8 Sub-total cost daily items t A NA NA NA g EVERY OTHER DAY SERVICE NA f rr Iraf3 n 10 WEEKLY SERVICES(lump sum) 11 MONTHLY SERVICES(lump sum) 12 4X A YEAR SERVICE(lump sum) NA A NA NA- N t 13 3X A YEAR SERVICE(lump sum) 14 2X A YEAR SERVICE(lump sum) 15 ANNUAL SERVICE(lump sum) IR 16 AS NECESSARY NA NA NA NA 17 Sub-total cost for ether services W" �` 18 Total for area or building � 2 4 yg Total cost for BGC&Public Works j`kworddocWpk2016 rfpk2016 janitorial services,doc Page 20 July 2016 — X2017 Janitorial Services Pricing LIBRARY DAILY SERVICES Library 1 Number in Crew 2 Hours per day for building 3 Man-hrs for building 'a 4 Times per week 7 5 Weeks per year 52 6 Total man-hours per year 7 Hourly Rate am g Sub-total cost daily items 9 EVERY OTHER DAY SERVICE WEEKLY SERVICES(lump 10 sum) 11 MONTHLY SERVICES(lump sum) 4X A YEAR SERVICE(lump 12 sum) 3X A YEAR SERVICE(lump 13 sum) _ 2X A YEAR SERVICE(lump 14 sum) 15 ANNUAL SERVICE(lump sum) 16 AS NECESSARY -�- 17 Sub-total cost for other services now= 17 Total cost for Library j:lworddoclrfp12016 rfp12016janitorial services.doc Page 21 July 2016 —AM 2011V Janitorial Services Pricing GOLF CLUBHOUSE Golf Locker DAILY SERVICES Golf Clubhouse Rooms I Number in Crew 2 Hours per day for building 3 Man-hrs for building 4 Times per week 7 7 5 Weeks per year 40 40 r n 6 Total man-hours per year 7 Hourly Rate L 8 Sub-total cost daily items - ,—�— 9 EVERY OTHER DAY SERVICE NA NA 10 WEEKLY SERVICES(lump sum) 11 MONTHLY SERVICES(lump sum) NA 12 4X A YEAR SERVICE(lump sum) 1�2 NA 13 3X A YEAR SERVICE(lump sum) l NA 14 2X A YEAR SERVICE(lump sum) NA 15 ANNUAL SERVICE(lump sum) 1 NA 16 AS NECESSARY y NA 17 Sub-total cost for other services -- 1s Total FL 7 �-t© � Total cost for Golf Clubhouse&Locker Z r� I 19 Rooms lO _.._... jAworddo6rfp12016 rfp\2016 janitorial services doe Page 22 July 2016 J"2019 Janitorial Services Pricing BATH &TENNIS CLUBHOUSE Bath&' Tennis Bath&Tennis Bath& Bath& Locker Clubhouse/Admin Tennis Club Tennis Brides DAILY SERVICES Rooms Area Kitchen Room 1 Number in Grew NA NA NA 2 Hours per day for building NA NA NA 3 Man-hrs for building 01 NA NA NA 4 Times per week 7 0 0 0 5 Weeks per year 16 0 0 0 6 Total man-hours per year NA NA NA 7 Hourly Rate NA NA NA g Sub-total cost daily items ('j NA NA NA EVERY OTHER DAY 9 SERVICE NA NA N N,NAA -- ._ l .. 10 WEEKLY SERVICES(lump sum) `.JQZQ —`��' MONTHLY SERVICES(lump NA 400.00 NA 11 sum) NA 4X A YEAR SERVICE(hump NA NA NA NA 12 sum) 3X A YEAR SERVICE(lump A 13 sum) NA NA 2X A YEAR SERVICE(lump 14 sum) NA ANNUAL SERVICE(lump 15 sum) NA NA 16 AS NECESSARY NA 1,2x00 55io 17 Subtotal cost for other servicesW•©Q — 55aoo co 18 Total 19 Total cost for B&T buildings j;lworddoclrfp12016 rfpV-016 janitorial services.doc Page 23 .............-__. The undersigned contractor declares that any and all prices stated in the proposal include all taxes; costs of labor, materials, equipment, insurance, bonds, overhead and profit, and any and all other costs normal to doing business. Firm Name: C Address: City, State, ZIP: C.Q. ( 606 Signature: Name Printed: Title: LVs Telephone:C-7Z�77(A Date: Q 5 If a Corporation.: ATTEST: Secretary j:\worddoc\rfp\2016 rfp\2016 janitorial services.doc Page 32 D. References Your Company Name: � - (Please Print The Contractor shall list five (5) current references with needs similar to the Village of Oak Brook for whom Contractor has provided comparable services. Please include company name, address, telephone number, year(s) employed by referenced firms, contact person, and type of work you performed for that entity. ] 1. Company Name/ unicipality: t 4 5-73 Address: Phone: ( � ) � 7,3 " �'U 7 Contact Person: Ir Type of Work and Date Performed: 5A 4C JoL 2. Company Name/Municipality: r C L Address: w � w } 4 t Phone: ( 7cP) J � 1 Contact Person: i OtM j:\worddoc\rfp\2016 rfp\2016 janitorial services.doc Page 33 Type of Work and Date Performed: W G 3. Company Name/Municipality: V Address: Phone: -( Contact Person: F J Y Type of Work and Date Performed: 4. Company Name/Municipality: Address: 1R Phone: -( Contact Person: G 4� Type of Work and Date Performed: SIN, t5 j:\worddoc\rfp\2016 rfp\2016 janitorial services.doc Page 34 5. Company Name/Municipality: \) Address: q,,) . � l Phone: -( �l`) 17 k Z Contact Person: Cvta Type of Work and Date Performed: � - st Ace_ 20 j:\worddoc\rfp\2016 rfp\2016 janitorial services.doc Page 35 E. Contractors Certification The undersigned, being first duly sworn an oath, deposes and states that he has the authority to make this certification on behalf of the bidder for the construction, product, commodity, or service briefly described as follows: "Janitorial Services" (A) The undersigned certifies that, pursuant to Chapter 720, Section 5/33E of the Illinois Compiled Statutes, 1993, the bidder is not barred from bidding on this contract as a result of a conviction for the violation of State of Illinois laws prohibiting bid-rigging or bid-rotating. (B) The undersigned states under oath that, pursuant to Chapter 65, Section 5/11-42.1-1 of the Illinois Compiled Statutes, 1993, the bidder is not delinquent in the payment of any tax administered by the Illinois Department of Revenue. (C) The undersigned certifies that, pursuant to Chapter 775, Section 5/2-105. of the Illinois Compiled Statutes, 1993, the bidder has a written sexual harassment policy in place including the following information: 1. An acknowledgment of the illegality of sexual harassment. 2. The definition of sexual harassment under State law. 3. A description of sexual harassment, utilizing examples. 4. The contractor's internal complaint process including penalties. 5. The legal recourse, investigative and complaint process available through the Illinois Department of Human Rights and the Human Rights Commission. 6. Directions on how to contact the Department or the Commission. This usiness firm is: (check one) Corporation Partner ip Individual Firm Name: Te, '�P_ AAAI VVIQL Address: C521 w City, State, ZIP: d�,,Cak D Ac Signature: Name Printed: Title: Telephone: -7 774 ZM-0 Date:_ j:\worddoc\rfp\2016 rfp\2016 janitorial services.doc Page 36 ATTEST: -SEAL- SUBSCRIBED ANQ SWORN TO before me i 1 d y of K& 20 Notary Public ENotary ICIAL SEAL A PANOCHA c-State of Illinois Expires Jul 11, 2016 j:\worddoc\rfp\2016 rfp\2016 janitorial services.doc Page 37 E. Sexual Harassment Policy hereinafter referred to as"Contractor" having submitted a bid/proposal for t to the Village of Oak Brook, DuPage/Cook Counties, Illinois, hereby certifies that said Contractor has a written sexual harassment policy in place in full compliance with 775 ILCS 5/2-105(A)(4) including the following information: 1. An acknowledgment of the illegality of sexual harassment. 2. The definition of sexual harassment under State law. 3. A description of sexual harassment, utilizing examples. 4. The contractor's internal complaint process including penalties. 5. The legal recourse, investigative and complaint process available through the Illinois Department of Human Rights and the Human Rights Commission. 6. Directions on how to contact the Department or the Commission. 7. An acknowledgment of protection of a complaint against retaliation as provided in Section 6-101 of the Human Rights Act. Each contractor must provide a copy of such written poli to t e Illinois Department of Human Rights upon request. By: Authorized Ag nt f C-'-tractor Subscribed and swRrn to before me this 0 d y � INK" of Mf�C 0 , 20 JA[�NIGNOTARY PUMX Of K.IJNOtS MY COMMISSIOMS-03/31/19 Notary Public jAworddoc\rfp\2016 rfp\2016 janitorial services.doc Page 38 .32 A131110 A W OW �z Section 3. Review Process A. Evaluation of Proposals and Selection The proposals received will be evaluated by the Village on the basis of professional qualifications, previous experience on similar projects, key personnel assigned to the project, satisfaction of previous clients on work performed for them, current billing rates of the firm, and the proposal that best meets the needs of the Village. Contractors will be contacted during the evaluation if further information is needed. The Village may choose to interview one or more firms before final selection is made. This Request for Proposal does not commit the Village to award a contract, to pay any costs incurred in the preparation of a proposal based on this request, or to procure or contract for services. All proposals submitted in response to this Request for Proposal become the property of the Village. The Village reserves the right to accept or reject any or all proposals received as a result of this request, to negotiate with qualified consultants, or to cancel in part or in its entirety the Request for Proposal, if it is in the best interest of the Village to do so. The Village may require the contractor selected to participate in negotiations concerning contract price or the nature and extent of services to be provided. The results of such negotiations shall be incorporated into the final contract between the Village and the contractor. B. Basis of Award Village staff will perform an evaluation of the proposals received. Appropriate finalist(s) may be interviewed by the Village, after which a selection will be made. The Village reserves the right to reject any or all proposals and to waive any informality or technical error and to accept any proposal deemed most favorable to the interests of the Village. The Village will review proposals based on the following criteria: 1. Compliance with RFP. Adherence to all conditions and requirements of the RFP. 2. Understanding of the Project. The contractors understanding of the engagement, the Village's objectives, and the nature and scope of the work involved. 3. Services to be Provided. The exact type and nature of the contractors proposed services and how they accomplish the objectives of the project. 4. Qualifications of the Contractor. The contractors capability in all respects to perform fully all contract requirements, and the integrity and reliability which will assure good faith performance. This criterion includes: • The experience of the firm and its record on projects of a similar nature. • The availability of necessary personnel and other resources to successfully complete the project specified herein on a timely basis. j:\worddoc\rfp\2016 rfp\2016 janitorial services.doc Page 39 5. Costs. Proposed contract price. 6. Ability, capacity and skill to fulfill the contract as specified. 7. Ability to supply the commodities; provide the services or complete the construction promptly, or within the time specified, without delay or interference. 8. Character, integrity, reputation,judgment, experience and efficiency. 9. Quality of performance on previous contracts. 10. Previous and existing compliance with laws and ordinances relating to the contract. 11. Sufficiency of financial resources. 12. Quality, availability and adaptability of the commodities, services or construction, in relation to the Village's requirements. 13. Ability to provide future maintenance and service under the contract. 14. Number and scope of conditions attached to the proposal. 15. Record of payments for taxes, licenses or other monies due the Village. j:\worddoc\rfp\2016 rfp\2016 janitorial services.doc Page 40 �IIIi� PCs`' PERFECT PERFECT CLEAI;h&WWL Fr NT 1. Perfect Cleaning Service Corp. was incorporated in 1991 in the state of Illinois 5852 N Northwest Hwy., Chicago, 1160631,(773)774 7800 ph,(773)631 4880 fax. 2. Zenon Orlinski is the President having 100%o proprietary and financial interest. 3; Perfect Cleaning Service Corp. has 75 FT employees. 4. Perfect Cleaning Service Corp. has never filed bankruptcy and is in compliance with Illinois law, and is not barred from bidding on public contracts(see attached notice from Illinois Dept. of Human Rights and a Letter of a Good Standing). 5. Perfect Cleaning Service Corp. is able to procure large cleaning contracts due to his financial strengths (see attached Corporate Financial Statement and Bank Letter). 6. Perfect Cleaning Service is able to procure a performance bond for the amount of contract with surety company with an A.M. Best Company A Rating, for additional info,please contact our broker: Brunswick Companies at 800 686 8080. 5852A' Northwest Highway Chicago, Illinois 60631 Tel 773-774-7800 Fax 773-631-4880 File .Number 5627-804-4 O ti To all to whom these Presents shall Come, Greeting; I Jesse White, Secretary of State of the State of Illinois do hereby certify that PERFECT CLEANING SERVICE CORP.,A DOMESTIC CORPORATION, INCORPORATED UNDER THE LAWS OF THIS STATE ON FEBRUARY I3, 1991, APPEARS TO HAVE COMPLIED WITH ALL THE PROVISIONS OF THE BUSINESS CORPORATION ACT OF THIS STATE RELATING TO THE PAYMENT OF FRANCHISE TAXES, AND AS OF THIS DATE,IS IN GOOD STANDING AS A DOMESTIC CORPORATION IN THE STATE OF ILLINOIS'. s �To In Testimony Whereof, I hereto set my hand and cause to be affixed fixed the Great Seal of the State of Illinois, this 15TH day of MARCH A.D. 2010 E { �ttr,r )r�r55..t • �\ Authentication#: 1007402108 Authenucate et:http:/Awvw.cyt>erdriveilkno€s.com SECRETARY OF STATE= PC S VRO" PERFECT CLEANING SERVICE, INC. PERFECT CLEANING SERVICE AFFIRMATIVE ACTION PLAN The Perfect Cleaning Service has a non-discrimination policy in employment. Our Affirmative Action Plan constitutes a serious commitment in the hiring of minorities and women regardless of race,color, sex, disability, nation origin,age, ancestry or religion. All staff shares the responsibility of implementing and maintaining an aggressive Affirmative Action Plan. 1. AFFIRMATIVE ACTION POLICY It is the policy of the Perfect Cleaning Service to assure equal opportunity to qualified individuals regardless of their race, color,sex, disability, nation origin, age, ancestry or religion to promote the full realization of equal employment opportunity from minorities and women through a comprehensive Affirmative Action Program. The Affirmative Action policy covers all aspects of the employment relationships including recruitment, hiring and assignment of duties, promotion,tenure, compensation, and selection for training and termination. This will apply to all employees and future employees. 2. LEGAL REQUIREMENTS It is the policy of the Perfect Cleaning Service to comply and cooperate to the fullest extent with all applicable regulations of the Equal Employment Opportunity Provisions of the Civil Rights Act of 1964,Executive Order 11246,the Rehabilitation Act of 1973 (29 U.S.C. 793),the Americans with Disabilities Act (ADA)of June 26, 1990 and the Vietnam Era Veterans Readjustment Assistance Act of 1972,all as amended. 3. RECRUITMENT AND SELECTION The Perfect Cleaning Service will take affirmative action to assure an equal employment opportunity to all qualified persons,and that employees are treated equally during employment without regard to their race, religion, color, age, sex, national origin, disabilities or Vietnam Era and Special Disabled Veteran's status. Such action shall include but not be limited to: • Employment, upgrading, demotion or transfer • Recruitment and recruitment advertising • Layoff or termination • Rate of pay or other forms of compensation • Selection for training, including apprenticeship, pre-apprenticeship and/or on-the-job training 5852N Northwest Highway Chicago, Illinois 60631 Tel 773-774-7800 Fax 773-631-4880 ii�� P C S II1�� PERFECT CLEANING SERVICE, INC. QUALITY ASSURANCE Quality Assurance Program Perfect Cleaning Service, Inc. is a recognized service provider in the Janitorial and Housekeeping Services Industry.Quality Assurance Programs have been established by Perfect Cleaning Service, Inc.to ensure all janitorial and custodial services are provided in a'professional,objective and realistic manner. Systematic inspection practices are used to measure performance against client requirements and to continually improve on levels of service to our clients. Perfect Cleaning Service, Inc. prepares a customized Quality Assurance Plan for each of our clients. The Plan includes procedure, methods and frequencies for all required housekeeping tasks. For each task the Quality Standards defines the expected results to be achieved from the performance of the task. Health & Safety Program Perfect Cleaning Service, Inc. informs all of its workers about hazard information as it is received from ours suppliers. This includes MSDS information as well as products bulletins and other information. As we become aware of published information from government,industry and trade associations we ensure our employees are aware of this information. Through our Safety Committee,we do follow up to ensure our workers have understood their training and information sessions. This includes review and monitoring of reported incidents and recommendation for additional training where the Committee determines it is required. Our Health and Safety Program is reviewed annually in consultation with our Safety Committee. Safe Work Procedures Safe Work Procedures describe what employees should do to protect their health and safety when performing a specific task. 5852N Northwest Highway Chicago, Illinois 60631 Tel 773-774-7800 Fax 773-631-4880 0I f// PC 5 PERFECT - CLEANING SERVICE, INC. All jobs have standard operating procedures. These procedures include the , following where applicable: Type of Personal Protective Equipment; Emergency evacuation;Electrical safety procedure; Materials handling and use; Safe operation of equipment. Workplace Hazardous Materials Information System Trainina& Monitoring All our employees and supervisors are thoroughly trained on a regular basis with reference to the dos and don'ts of the products they use.All training is supervised by our Safety Director. Training Our personnel undergo in-depth interviews and are carefully screened for character,temperament and dedication. Only those with a satisfactory work history will be considered for employment.Perfect Cleaning Service, Inc. believes that employee training is one of the most important ingredients in a high quality, efficient and cost effective cleaning program. To achieve this all hourly personnel will complete an extensive training program prior to being assigned to your account. This program will act as a refresher course for experienced;personnel. Uniforms - Our personnel are neatly attired at all times in matching work shirt and work pants. A Perfect Cleaning Service,Inc.Identification Badge is worn on the uniform to clearly identify each individual. Code of Ethics - We at Perfect Cleaning Service,Inc. do not tolerate any discrimination of any kind. Our people are trained in human behavior, sexual harassment and the respect of all employees. 5852 N. Northwest Highway Chicago; Illinois 60631 Tel 773-774-7800 Fax 773-631-4880 �I PCT %II1� PERFECT CLEANING SERVICE; INC. EQUIPMENT TO BE STORED ON PREMISES • Maid Carts • Upright vacuums /Hepa Filter • Buckets with wringers • Dust and wet mops • Single disc scrubber • High speed floor burnisher • Back pack vacuum • Carpet extractor 5852 N. Northwest Highway Chicago,Illinois 60631 Tel 773-774 7800 Fax 773-631-4880 DATE(MM/DD/YYYY) ,aCE11" CERTIFICATE OF LIABILITY INSURANCE 8/13/2015 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). CONTACT PRODUCER NAM JACEK KRZOSEK INSURANCE AGENCY INC PHONE (773) 625-2222 FAX .(773)625-5756 3840 N Harlem Ave ADDRESS jkrzosex@farmersagent.com Chicago, IL 60634 INSURERS AFFORDING COVERAGE NAIC# INS IREI A: FARMERS INSURANCE 21679 INSURED PERFECT CLEANING SERVICE CORP INSURERS: TRUCK INSURANCE EXCHANGE 21079 5852 N NORTHWEST HWY INSR HARTFORD FIRE INSURANCE CO 21079 CHICAGO, IL 60631 INSURER D: 773-774-7800 iNSHRIFIR COVERAGES CERTIFICATE NUMBER: REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT,TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES.LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. .DL 5UUK POLICY EFF POLI Y EXP LIMITS rA TYPE OF INSURANCE INS WVD POLI YN M8 R MM/ DlYYYY MM/ D/YYYY ][ COMMERCIAL GENERAL LIABILITY EACH OCCURRENCE $ 2,000,000 CLAIMS-MADE ®OCCUR PREMISES a occurrence) $ 1O0 OOO MED EXP An one erson $ 10,000 606228086 04/11/1504/11/16 PERSONALBADV INJURY $ 2,000,000 x GENERAL AGGREGATE $ 4,000,000 GEN'L AGGREGATE LIMITAPPLIES PER: POLICY®PRO LOC PRODUCTS-COMP/OPAGG $ 4,000,000 ROTHER� JECT $ MBINEDSINGLE LIMIT $ AUTOMOBILE LIABILITY Ea accident BODILY INJURY(Per person) $ ANYAUTO ALLOWNED SCHEDULED BODILY INJURY(Per accident) $ joj AUTOS X AUTOS 604723402 04/11/15 4/11/16 PROPERTY DAMAGE NON-OWNED Pe ccid t $ X HIRED AUTOS [9 AUTOS $ EACH OCCURRENCE $ 5,000,000 X UMBRELLA LIAR X OCCUR B EXCESS LIAR CLAIMS-MADE AGGREGATE $ 606228097 04/11/1504/11/16 X RETENTION N 10 000 ET OTH- WORKERS COMPENSATION 1,000,O00 AND EMPLOYERS'LIABILITY Y/N E.L.EACH ACCIDENT $ ANY PROPRIETOR/PARTNERIEXECUTIVE Y NIA B OFFICER/MEMBER EXCLUDED? A22285881 04/11/1504/11/16 E.L.DISEASE-EA EMPLOYEE $ 1 (Mandatory in NH) 1 0 0 0,0 0 0 If yes,describeunder E.L I E- I Y IMIT D RIPTI N F P RATI NSbelav EMPLOYEE THEFT-$250,000 C CRIME 83BDDGD7818 11/21/1411/21/15 DEDUCTIBLE $2,500 DESCRIPTION OF OPERATIONS/LOCATIONS/VEHICLES (ACORD 101,Additional Remarks Schedule,maybe attached if more space is reouired) CERTIFICATE CANCELLATION SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. AUTHORIZED REPRESENTATIVE ©1988-2014 ACORD CORPORATION.All rights reserved. ACORD 25(2014/01) The ACORD name and logo are registered marks of ACORD A PCS PERFECT CLEETTINT-USERVICE,INC. QUALITY CONTROL INSPECTION FORM P F G E 1.)ENTRANCE Location city 0000 Mat Carpet 0000 Glass, Metal Surfaces Inspected Date 0000 Corners 0000 Floor Comments: 01300 Kickplates 2.) LOBBIES 0000 Dusting 0 ❑ ❑ ❑ Floor Appearance 0000 Sweeping, Vacuuming 0000 Spot Cleaning 01300 Fixtures 3.) LUNCHROOM ❑ ❑ ❑ ❑ Counter Tops,Sinks 0 ❑ ❑ ❑ Tables,Chairs ❑ ❑ ❑ ❑ Trash Containers 0000 Floor,Carpet 4.)CORRIDORS—VENDING AREAS ❑ ❑ ❑ ❑ Sweeping, Vacuuming 0000 Floor Appearance 0000 Baseboards 0000 Spot Cleaning 0000 Water Fountains 5.)STAIRWELLS 0 ❑ ❑ ❑ Rails,Walls ❑ ❑ ❑ ❑ Steps, Landings 6.) RESTROOMS—MEDICAL ROOM ❑ ❑ ❑ ❑ Dispensers, Hardware ❑ ❑ ❑ ❑ Basins ❑ ❑ ❑ ❑ Floors 0 0 0 0 Mirrors ❑ ❑ ❑ ❑ Partitions ❑ ❑ ❑ ❑ Toilets, Urinals ❑ ❑ ❑ ❑ Waste Cans ❑ ❑ ❑ ❑ Walls, Doors ❑ 0 ❑ ❑ High/Low Dusting 7.)OFFICE AREAS—CONFERENCE ROOMS ❑ ❑ ❑ ❑ Ash Trays ❑ ❑ ❑ ❑ Furniture Equipment ❑ ❑ ❑ ❑ Doorlock Plates ❑ ❑ ❑ ❑ Phones, Lamps ❑ ❑ ❑ ❑ Walls, Doors,Spot Cleaning ❑ ❑ ❑ ❑ Waste Baskets ❑ ❑ ❑ ❑ Partitions ❑ ❑ ❑ ❑ High/Low Dusting ❑ ❑ ❑ ❑ Floor Appearance ❑ ❑ ❑ ❑ Sweeping, Vacuuming ❑ ❑ ❑ ❑ Baseboards ❑ ❑ ❑ ❑ Corners 8.)GARAGE AREA 0000 Concrete Floor Appearance ❑ ❑ ❑ ❑ Walls ❑ ❑ ❑ ❑ Customer Service Counter 9.)WINDOWS 0000 Glass 0000 Sills, Frames ❑ ❑ ❑ ❑ Blinds 10.) EXTERIOR& GROUNDS ❑ ❑ ❑ ❑ Policing ❑ ❑ ❑ ❑ Sidewaks ❑ ❑ ❑ ❑ Entrance Area ❑ ❑ ❑ ❑ Stairwell, Equipment Drop ❑ ❑ ❑ ❑ Lawn Area ❑ ❑ ❑ ❑ Parking Area ❑ ❑ ❑ ❑ Trash Area 11.)JANITOR CLOSETS ❑ ❑ ❑ ❑ Cleanliness, Organization ❑ ❑ ❑ ❑ Supplies, ETipment All deficiencies corrected: Date 0000 Cleaning Schedule Posted 12.)MISCELLANEOUS By: ❑ ❑ ❑ ❑ Air Vents ❑ ❑ ❑ ❑ Exit Lights By: 0000 Carpet Spotting 0000 Other Custodial/Janitorial Handbook Custodial and Janitorial Section I — Safety Rules Section II —New Employee Training New Employee Introduction New Employee Orientation Section III — Safety Inspections Employee Request for Correction of Safety Hazard Employee Safety Observation Custodial/ Janitorial Safety Inspection Custodial/Janitorial Handbook Safety Rules Custodial/Janitorial Handbook INTRODUCTION/OVERVIEW On the job accident prevention is the responsibility of all the district's employees. It is the further responsibility of each employee to correct or report any unsafe condition or practice that he or she may observe. Each supervisor is responsible for prevention of accidents to employees working under his/her supervision. It is the supervisor's responsibility to train these employees to enable them to work safely and efficiently. GENERAL SAFETY RULES The following are some important general safety rules that each employee is required to follow, regardless of work assignments. 1. Lifting improperly is a major factor of the tremendous number of claims for back injuries. The following procedures should be followed: a. Size up the load; make sure it is stable and balanced. Test the weight to ensure you can lift it yourself. b. Plan the job. Ensure that your path of travel is clear and that you have identified the location where you will place the load. c..Establish a good base of support. Use a wide balanced stance with one foot ahead of the other. d. Bend your knees and get as close to the object as possible. Lift with your legs and not your back. e. Get a good grip on the object to be lifted. Make sure you can maintain your hold throughout the lift and won't have to adjust your hands later. f. Lift gradually, don't jerk, but use a slow steady movement. g. Keep the load close while carrying;this prevents you from arching your back and adding additional stress to your back. h. Pivot; don't twist when you need to change directions. Move your feet in the direction of the lift. Twisting is especially harmful for your back. i. If the load is too heavy either enlist another helper or use a mechanical device. 2. Good housekeeping is an aid to safety. All employees shall keep tools, equipment, and work areas clean and orderly. 3. Keep aisles stairways and exits clear of boxes and other tripping hazards. Do not obstruct exits. 4. Clean spills immediately. Mark the spill if you must leave to retrieve assistance or additional supplies. 5. Each employee should know the location of fire extinguishers in their work area. The area in front of a fire extinguisher should be kept clear for ready access. Employees should Custodial/Janitorial ndboo not fight fires that are beyond their fire training and limitations of the available fire fighting equipment. When in doubt, call professional help and evacuate to a safe area. 6. Gasoline will not be used as a washing or cleaning fluid. When cleaning solvent is required, use an approved cleaning solvent. 7. Material will be stored in a safe and orderly fashion. Flammable liquids should be stored in an approved Flammable Storage Cabinet. 8. Any employee, while on duty or on district property, who possesses, sells, or receives any illegal drug or who is under the influence of drugs or alcohol, will be discharged and, in appropriate situations, referred to law enforcement authorities. 9. Smoking will not be allowed at any facility. 10. Use caution when opening doors which serve two-way pedestrian traffic. 11. Use a stepladder or a step stool for reaching above shoulder height.Never stand on the cap of a ladder. 12. While in a district vehicle, seat belts are required to be worn at all times. Do not disable airbags unless you have written permission from your Supervisor. 13. Do not operate machinery that you are not familiar with and have not been trained to use. 14. Inspect all tools and equipment prior to use to ensure they are in working order and do not present a hazard. 15. After use put all tools/or equipment back in their proper place. 16. Disconnect all electrical cords by grasping the plug and carefully disengaging;never yank by the cord. If an electrical cord is frayed or wires are exposed remove it from service. 17. Use handrails when using the stairways. Never take more than one stair at a time. 17. Only qualified, designated employees should work on electrical wiring and equipment. 18. Horseplay or practical jokes will not be tolerated. 19. Material Safety Data Sheets must be available, at the point of use, to any person who requests this information. 20. Report all accidents to your supervisor. 21. Report all unsafe or broken tools and equipment to your supervisor. Mark the tool or equipment so that no one else will use. 22. Observe all warning signs, safety bulletins and posters. 23. Do not do any job that appears unsafe;ask your supervisor for guidance. Custodial/Janitorial Handbook �3 CUSTODIAL AND JANITORIAL SAFETY RULES The following are some important general janitorial and custodian safety rules that each employee is required to follow: 1. Use caution when mopping floors. Do one-half of the hall at a time, wait for that side to dry, then do the other half. Put out caution signs indicating "Caution -Wet Floors." 2. Use care in handling crates,broken glass,jagged wires, etc. Use gloves. 3. Never store metal items or anything flammable or combustible in a storeroom where electrical equipment is located. 4. Do not block hallways, stairs or exits. 5. Keep the storeroom and boiler rooms clean and roomy. 6. Always mix and apply waxes according to the label. Always use "UL Approved" non- slip waxes or floor coatings. 7. Proper floor maintenance is vital for keeping floors from becoming hazardous. 8. Store and use acid or caustic drain cleaners properly. Keep caustics away from chlorine cleaners. Use eye protection. Read the directions before using any cleaner. Do not use strong cleaners while students,teachers or administrators are using the facility. 9. Use extension handles on dust mops, etc.,to reduce the need for climbing to high places. 10. Use handrails when using stairways and stay to the right. 11. If your hands are full, use a cart and keep the load light.Do not let the load obstruct your vision when moving in hallways or stairways. 12. Always put tools, equipment, and machines back in their proper place after use. Do not leave pails and carts, etc., in the middle of hallways where they can become obstacles. 13. Do not store flammable or combustible materials such as paper products, gasoline cans, aerosol cans, mops with wooden handles, etc., in the vicinity of the boilers or other sources of heat such as gas water heaters. 14. Do not use equipment or chemicals you have not been properly trained to use. 15. Never store chemicals in unmarked containers. 16. Material Safety Data Sheets should be read and understood for all chemicals being used. 17. Never overload electrical circuits. 18. Storage rooms should be kept locked to prevent unauthorized access to tools and chemicals. 19. When in doubt, ask your supervisor. Custodial/Janitorial Handbook Acknowledgement of General Safety Rules for Custodial and Janitorial I have received the General Safety Rules and fully understand the rules. If in the future I have any questions regarding any of the Rules I will seek clarification from my Supervisor immediately. Name: (printed) Name: (Signature) Date: Custodial/Janitorial Handbook New Employee Training Custodial/Janitorial . F INTRODUCTION/OVERVIEW Employee training is probably your most valuable accident prevention tool in developing employee awareness of safety. Through training, your employees learn to recognize and eliminate hazards. Many accidents could be avoided if the employee was shown safe work practices and made aware of the hazards of the job. The following may be helpful: THE SUPERVISOR Your own supervisors are the key to any accident prevention program, and with your support and guidance they can have a direct impact on the reduction of workplace accidents. THE NEW EMPLOYEE Include safety in your discussion with any new employee during their orientation. • Give the new employee a tour explaining the operation,the processes, and all equipment. • Explain any hazards that could lead to injury,and the safety precautions to prevent injury. • Discuss the district's safety policy and dedication to providing a safe and healthful work environment • Provide the employee with a copy of safety rules and procedures and discuss any questions or particular items of interest with the employee (accident reporting, hazard reporting, etc.). • Discuss your Accident Prevention Plan with the employee. • Provide training on any specific hazard(s)of the employee's job. • Include briefings, videos, discussions, informal talks, etc., on topics that affect their safety and health. • Have employee sign training completion form to document that they have completed training and will go to their supervisor with any questions. Custodial/Janitorial Handbook NEW EMPLOYEE TRAINING The efficiency of your district depends on how well your employees understand and carry out their jobs. Train them the right way by: • Analyzing the task and its hazards. • Putting the employee at ease. • Showing the employee exactly what has to be done to perform efficiently and safely - explain each step. • Watching the employee try out the task-explaining each step back to you. • Following up-check the performance from time to time. The few extra minutes taken at this time to make sure the employee understands the job will pay for itself later on. Supervisors should review with each new employee equipment operation and maintenance manuals, product information,MSDS records, safety manuals, standards, and training instruction for specialized operations maintained at work locations for reference. Supervisors should also review with each new employee the procedure for reporting injuries that occur while on duty and performing assignments as employees. Failure to report an accident as soon as possible may cause a delay in the claim being processed by the district. It is the district's responsibility to report promptly all accidents which require medical treatment to the Division of Workers' Compensation offices. NEW EMPLOYEE ORIENTATION The following are some important safety rules and practices that each employee is required to follow,no matter what work assignment is being performed. 1. Do not run,watch your step, and try to maintain your balance. 2. Know your evacuation procedures and the location of fire extinguishers, fire alarms, or any other emergency equipment. 3. Immediately report hazardous conditions or substances, broken equipment, and defective tools to your supervisor, principal, or superintendent. They will take appropriate action to correct the problem. 4. Never overload electrical circuits. 5. Never plug appliances with heating elements into surge protectors. r Custodial/Janitorial Handbook 6. District property, including building and grounds, is no place for horseplay, fighting, teasing, and/or practical jokes. 7. Never use chairs, carts, tables, counters, boxes, or other substitutes for ladders or work platforms. 8. Obtain operating instructions for all equipment. Before attempting to operate any machinery with which you are not familiar, read the operating instructions carefully. After use, put all tools and/or equipment back in their proper place. Disconnect all electrical cords by grasping the plug and carefully disengaging;never yank by the cord. 9. Use handrails when using the stairways. 10. Sweep broken glass onto a dust pan. In instances where glass is shattered into particles to be picked up by hand,always use gloves or a wet paper towel;never use bare hands. 11. Wipe up all spills immediately, regardless of who caused the spill. . If you do not wish to wipe up the spill, or you have nothing with which to clean it, do not leave the area unguarded. Report the spill to the proper person immediately. 12. Store combustible, flammable, or hazardous material in approved cabinets or rooms only, and always use approved safety containers. 13. Material Safety Data Sheets (MSDS's) are available to any person who requests this information. 14. All ladders should be inspected and set up properly before using. 15. The use of alcoholic beverages, narcotic drugs, or their derivatives in the work place is grounds for immediate termination. 16. Use common sense at all times. If you are unsure about something,ask! 17. Take care when lifting. Lift properly and stay within your limitations. PROCEDURES FOR REPORTING ON-THE-JOB INJURIES OF EMPLOYEES: Employees of the district who are injured on duty and while performing assignments as employees, must report such accidents immediately to their supervisor. Failure to report an accident as soon as possible may cause a delay in the claim being processed by the district. It is the district's responsibility to report promptly all accidents which require medical treatment to the Texas Workers' Compensation Commission offices. Custodial/Janitorial Handbook , Safety Inspections Custodial/Janitorial Handbookt� f As a supervisor, you should always be on the lookout for hazardous conditions or practices in your workplace. One way to keep track of these factors is to make inspections. Informal safety inspections are a part of daily work activities and require that supervisors and their employees constantly be on the lookout for hazards on the job. Formal inspections should be more intentional and include a review of all aspects ofthe operations. GOALS OF THE SAFETY INSPECTION The basic purposes of safety inspections are to ensure compliance with standards and to serve as a tool to evaluate safety performance activities. Prompt correction of substandard or hazardous conditions detected in an inspection shows that the organization is seriously concerned with accident prevention. Also, if it is discovered that workers are not following safety procedures while performing their jobs, appropriate actions can be taken to educate or retrain employees in safety policies and guidelines. FORMAL SAFETY INSPECTIONS In addition to informal or continuous inspections, formal inspections should be made at least annually.These formal inspections are a vital part of a strong loss control program. When conducting an inspection, it is important to categorize the different areas at each campus to perform a thorough site audit.Categories include,but are not limited to: -Gymnasiums -Classrooms -Maintenance areas -Storage areas -Boiler rooms -Science storage areas -Cafeterias -Laboratories -Industrial/Fine Arts shops -Offices All noted unsafe conditions should be corrected immediately to prevent injury to staff and students or damage to property. Documentation of these inspections should be kept on file for at least three years. An informal inspection (not documented) should be conducted daily by supervisors and employees before each shift. Hazards that cannot be corrected immediately should be documented so that responsibility for corrective action can be assigned. A sample Employee Safety Observation, Safety Inspection Checklist and an Employee Request for Correction of Safety Hazard Form are presented here as a guide to assist the district in formulating and carrying out a formal safety inspection procedure. Discuss any substandard inspection results with your workers. Regularly reinforce, or retrain, your employees in safe work practices. Discuss with them the hazards they face with the materials or conditions in their work area. Encourage workers to notify you of any hazards they might discover by utilizing the Employee Request for Correction of Safety Hazard Form. It is up to you to set the standard for safety and motivate your workers to develop and maintain appropriate safety practices. Custodial/Janitorial Handbook M EMPLOYEE REQUEST FOR CORRECTION OF SAFETY HAZARD This form is to be completed when an employee has noted a hazardous situation. It is the responsibility of the site administrator, or supervisor, to ensure that follow-up and corrective measures are taken. To: (Site Administrator) This is a request that the following safety hazard be investigated and/or corrected. Dept. Bldg. Room Location of hazard Specific description of hazard What measures were taken to temporarily control the hazard? Signed: Employee Date Administrator Recommendation: [ ] 1. Corrective action will be taken by: Name: Due Date: [ ] 2. Referred to Maintenance for immediate action; [ ] 3. Other: Signed: Site Administrator Date Date Hazard Corrected: Custodial/Janhorial n book w EMPLOYEE SAFETY OBSERVATION EMPLOYEE: DATE: WORK PRACTICE OBSERVED: 1. Unsafe or Awkward Positions overreaching under overhead work bending/stooping overcrowding lifting/back bent near heat/cold extremes obstructed sight aisle obstructed other 2. Unsafe Work Procedures improper tool/equipment (specify) work exceeds capability (specify) work endangers others (specify) hazardous chemicals or materials (specify) _personal protection (specify) 3. Other Concerns Work Practices Remarks: Custodial/Janitorial Handbook SAFETY INSPECTION CHECKLIST Location: Date: Inspector: Janitorial Closets OK Needs Date Improvement Corrected/Initials 1 Are floors clean, dry and in good condition? 2 Are aisles free of boxes or clutter? 3 Are electrical panels accessible and properly labeled? 4 Are doors and latches working properly? 5 Are closets kept locked unless they are in use? 6 Are products or supplies properly stored?Light items on top, arranged to avoid tipping 7 Is shelving in good condition? 8 Are shelves adequate to bear weight of items stored? 9 Are combustibles kept away from heat sources? 10 Are outlets, switches and electrical components working properly? 11 Are ladders in good condition and properly stored? 12 Are chemicals properly labeled? 13 Are Material Safety Data Sheets (MSDS) available for all chemicals? 14 Is the first aid kit readily accessible and adequately stocked? 15 Are all lights working properly? 16 17 General Work Areas OK Needs Date Improvement Corrected/Initials 1 Are floors in good condition? 2 1 Are aisles free of clutter? Custodial/Janitorial Handbook 3 Are drain screens cleaned properly? 4 Drain and other floor holes are covered? 5 Are doors and latches working properly? 6 Are plugs on equipment in good condition with grounding wire intact? 9 Are electrical cords in good condition, without nicks or bare wires? 7 There are sufficient electrical outlets so cords for appliances do not cross traffic areas. 12 Have portable fire extinguishers been inspected and serviced within past year? 13 Is a first aid kit readily available and fully stocked? 14 Emergency plan posted and emergency telephone numbers are checked regularly? 15 Are combustibles kept away from heat sources? 16 Are outlets, switches and electrical components working properly? 17 Is lighting adequate and lights working properly? 18 Does a plastic shield or cover protect the fluorescent tubes in light fixtures? 19 Are exit signs illuminated? 20 Is access to breaker panels, fire extinguishers, and fire exits unobstructed? 21 Work Practices OK Needs Date Improvement Corrected/Initials 1 Are "Wet Floor"warning signs displayed when needed? 2 Are employees wearing proper slip- resistant footwear? 3 Are employees using proper lifting techniques? Custodial/Janitorial Handbook 5 �edial carts pushed rather than n moving? 6 1 Are ladders inspected prior to use for condition? 7 The proper height of ladder is used for task at hand? 8 No jewelry worn that could get caught in machinery 9 Is defective equipment tagged and removed from service? 10 General Worksite OK Needs Date Improvement Corrected/Initials 1 Workers Compensation posters displayed 2 Safety signs and warnings are posted 3 "Caution—Wet Floor"signs available 4 First Aid Kit readily available? 5 Is fire extinguisher readily available? 6 Health and Safety Training OK Needs Date Improvement Corrected/Initials 1 New employees receive orientation training 2 Safety meetings are held regularly 3 Employees know how to report hazards, and potential hazards? 4 Employees know how to report an on the job accident. 5 All employees receive training to include: Work Area Hazards Emer enc Action Plan Equipment Operations Personal Protective Equipment Hazard Communication Lockout/Tagout 6 Safety Rule acknowledgement on file for every employee Custodial/Janitorial Handbook , �I itE; �I m` I � 3 i Sustai* nable Products Program It Perfect Cleaning Service 5852 N Northwest Hwy Chicago, IL 60631 Perfect Cleaning Service has formed an alliance with one of the largest, most resourceful and environmentally focused cleaning product manufacturers in the world, Spartan Chemical. Some of their Sustainability Initiatives include: Spartan 3 Bridging the Gap Between Chemistry&Sustainabillty Resource& Material Usage Spartan is focused on continuing our leadership rule • on-site ponds supply automated irrigation within the sustainability movement.While we continue management to snake advancements in sustainable products., we , 75% of Spartans property remains naturally are making adjustments in our operations to reduce vegetated our carbon footprint as well. At Spartan, we are * 71 acres agriculturally farmed active sustainability participants, not just a product « Landscape debris is composted manufacturer, Below are some of the steps we are 0 f=acility-wide Green Cleaning Program wi Green taking to decrease our environmental impact and Solutions and BioRenewables enhance our corporate responsibility. * All literature contains 10-30°re recycled paper >50%of literature is sent in electronic form only Energy Use&Greenhouse Gas(GHG)Emissions >25%reduction in energy usage Sustainable Packaging >20% reduction in annual Greenhouse Gas • Save 60 tons of virgin plastic resin annually (GHG) Emissions: through use of a lower weight plastic container =GHG emissions of 144 passenger cars • 100%recyclable corrugated containers CO2 emissions of 1753 barrels of oil 0 213 corrugated containers made from =annual energy usage of 91.5 homes sustainable sources • 18-21% reduction in the GHG Emissions Recycled office paper creates white cartons - embedded in each gallon of product NOT bleach • 54%reduction in vending machine energy usage Estimated environmental savings based on one year for corrugated cardboard production Waste Disposal Trees conserved--14,165 • Over 66% of our waste is recycled, rather than GHG conserved—1087 metric tons landfilled Energy conserved—7444 million BTUs • Over 250 tons of materials recycled annually Water conserved—5,840,800 gallons • Recycling Program for production, office and Wastewater creation avoided—7,429„929 employee waste gallons Landfill space saved—2754 cubic yards 1 ning . s - as ts Program in the five categories of our Spartan Sustainable Products,we offer many Environmentally preferable options that enable you to clean for health_ Contrary to the myths of the past, these products work just as well as traditional cleaning products, Using sustainable products is not more expensive than a traditional cleaning program either,that is just another misconception. Keeping facilities clean without negatively affecting Spartan the health of its occupants and custodial staff is the primary goal of a"green'or sustainable program. 0LUT10N a to _ s Natures way � W` f ,z S 2 lei t 0 Spartian v This versalite and easy to use product contains 8 1%bite- A 72%bio-based product,formulated with corn,coconut based matenaL it removes trough sorts such as grease, and palm kernel s€Aactants, TriBase cleans a multitude smoke,ails,tape residue..food stains,dust and dirt from of Scat;with no VOCS. 11 is biodegradable and Works can window glass and sifts, mirrors, countertops. chrome, glass,rni!'fors,floors_walls,restroom and ktchen surfaces fluorescent lights and tubing, and any other glass or and tfle almost any sarrface not harmed by water, mirror finish, -x 1 v 3 383504 38W5 383515 383&V 383555 3835W 3&3004 383005 383(915 383WO 383055 3830W A convenient,ready-ionise version of the BioRenewable A citric acrid-fused, toilet, urinal and shower room Glass Cleaner, Ideal for work environments where cleanerldeodorizer that contains 83°l.bio-teased material, dispensers are not readily available or an RTU product it removes soap scum„water spots,light rust and is sate 1s desired, to use in urinals, shower rums and otfte:r similar ward,A non-porous restcoonr surfaces. sto, 32; xa Formulated with soybean oil technology and boosted With d-t..irhonene, it contains 3% bio-based materiaL These hand cleaners are matte with a soybeap-solvent Removes grease, dirt. cosmoune, tar, many inks, most base to remove heavy-duty soils safely and easily, adhesives,and industrial oils.Safe to use on ferrous and Produced with %bio-teased Material,they also contain non-terrous metal,concrete,and ceramic, a unique blend of surfactants to etnuisily soils.Waterless Plus has pumice to tilt away ground-in grime. *AM 297464 231605 231055 A ready4o-use: product Of soybean and corn esters. A These hand,hair and body washes are formulated With safer solvent alternative to petroleum based solvents, 855.bite-based ingredients The products are tot use with such as loluene.Removes graffiti as well as scuff marks, Spartan's Late'n f=oamy bulk-lilt dispensers.Automatic and wax residue and adhesive. Sate to use can glazed the counter mount dispensers area also available stainless sleet, fiberglass, metal, marble, chrome, aluminum,Mass,Formica ,Lexan",and porcelain. 330504 3 05 X55 330804 33OW5 330M 307164 �. --'31?t63 _ DID Yt3U KNOW?The Spartan bier-based seat guarantees the perc001a of bio-based content in each 3 00 product.Alf of Spartan s SieRenewables products are tested by an outsicr USDA approved laboratory to AASw certify the percentage of biro-teased raw materials tound in the produuct. CGIMNT Using these products promotes Norio A€aMan agriculture and reduces out dependence on foreign oft. s Service . e - •ducts Prociram CM1- W, -M- , Swan LUTI Clean r Health - Clean for Environment Groien a Solutiaine l Purpose Cleaner Green Solutione Floor Seat Finish Quickly periel,ales,and,�mulsrfa"es soils-Removes tigt :u Superior leveling ,lx= taster recoat and fewu, offory m ium soa�ls No fragrarc e,dye or VO s-Wrsa it Wb fe Exceptzonal etc-it ity,ti°yetO,of gtoi s,and swpenof curability on any suftare nowt iifarmed t)y water,Spray,gape.,rat mop, wilhout ypllowhng No heavy ra-,o tats,no untplIecisant ocors Save tirrie v.=Ol ibz,,easy=tt j-rnwiia in finish, ate" a 3si 742 350404 35010S 350475 360130 350155 354 160 31,0404 350405 350415 150430 350455 350460 Green Solutione Carpet Clearer Green Solutions'Glass Gleaner Per:etrates gaarckly for fast and easy so!l removal,Use sn all Penetrates sod for fast and easy rema a1. Dries quickly lypes of extraction egui;mern.Ltr;e,to a crystai for easy wthow s'reaki rl, t-lo fragrance, no dyt. no VO s. no vacuufn rernov;r 4.Non-residual formula prevents r€;so<iPtig, ammonia, ideal far use on glass. windows, rniraerrs. No ffagrance?,dye,VOCs,of solvents.Safe toause On stalra= coamil>rlops,r,tY t,.rr:e ifirYa,cfast lay Y.asas,fluorescent l 3t*-t3. fesistant,untreatert,and wool carpets, and salad bafidelilfast food sneeze guards. �R x, ;357402 3" 54 3535 19166 350M 350955 1110€at8 357202 350704 33%705 3,54745 350730 350765 35C37ti{b Green Solutione or Finish Remover Green olution i Clustri al Meaner Use 24 tYS_urs a daft—anytitrie and anywhere,Law VOCS rt fir penetrates<and rf,-nno e s pe€r€�ieum-ba d su;ls and loa=n€rdoar--ideal for confined areas and,�r re strong a !tagran e, dye or VOC=E_ Works elfe,"Wely to clean D ogs are a uroblern, Easily rc:r ones ra-en o�tutaeras up tnokttar:pit rYyotraai3c ffs,ao,starrs�aing ca415.and(;at�ncarat. Roof Seat 6,Finish grid rather orris--briked finishes, Ideal kv use in rnantalao turing giants, printing houses, auto red air lj,Ocjs, tt , and r ass #,ra.r3.adi-'yslenls, gr u 35205+`)4 350505 3;W516 3505.34 35055x5 3544560 35 0502 35M4 35OWS 35%15 350630 350655 350660 rni Spain Nature s Way Organic Cleaning at Its Best Consume" Consume iE o,Ly er Multi-functional at its best! Consume is a cleaner. odor All in one,Eco-ty7er is a neutral disinfectant cleaner with eliminator,stain remover and drains ntaintainen.it naturally residual odor con lrof. Eptk Reg. too. 6741-24, Patented e rmoves difficult organic soils from many surfaces cleaning techn ology(US Patent#fi,165, 5&*6,180,585) including tile,concrete,steel,and carpet,Regular use of that reduces janitorial Jabot by cleaning,disinfecting,Arad Consume eliminates organic btAd-up in drains,keeping digesting residual otgarlic soils with one product.Mutt- them clear and odor-free.deans and elirpin+ates odors on surface safe with a neutral pH Eco-t y7er is safe to use floors, in dumpsters,recycling,containers,and portable can rriost floats, including concrete, ceramic,terrazzo, toilets.ideal for cleaning and odor control in many areas, marble,state,rubber,VCT,and painted surfaces.Use in such as carpets,drains.dumpstets and score? batthroo s, tadiu and os, k�lutel oasts, � etdumpslets, 319703 309704 300705 309715 349730 309755 309765 69742 329744 329746 329715 329730 329756 329760 ortrxe iorvrf` FW is a fat A natural acid toilet. urinal, and shower room cleaner 1 orasutrse Cl es waste digester that effectively with organic digesters and bug-based cleansing agents to controls foul odors at their source,reduces sludge build- effectively remove hard water,urine deposits..and related up,and breaks dowry manure 3n lagoons-FWD is Ideal fret odors,The unique Mend of digesters and oso-based acid use in poultry,swine,dairy,and equine.farms.The unique controls foul odds,digesting urine tauild-up in pipes to digesters efficiently control odor-causing materials such keep them free flowing and odor free.COMun Bro-Bowl as ammonia,hydrogf n sulfide, and volati g Service . . - : • cts Program Mill Natures ,n Way � �t or9stxslr r`s ! Consume""POW Liquid wastewater treatment naturally digests organic A powdered wastewater treatment that naturally charts sails (sugars, carbohydrates, proteins„ and tats) In by assisting in the removal of organic sails in grease drains,grease interceptors,optic tanks,lift stations_and intercepiors,septic tanks, drain fields, lift stations. and wastewater systems. it maximizes efficiency of grease wastewater systems,Consume POW digesters speed up interceptors and septic tanks to nnimize operating the natural digestion process of organic snails and difficult costs. Routine application of Consume LIQ reduces compounds including phenols and cellulose,saving time. 600s(Biochemical Oxygen Demand),Fmss(Fats,Oils, Houtine application of Consume POW recluces BODs, Creases),and TSSs(Total Suspended Solids).Additionally.. FOGS,and T .5 .It speeds recovery from system washouts it can reduce the volume of sludge and casts associated and slugs,POW {reproves system stability, lowering with disposaL maintenance needs,saving time and money. 5-gallon pats s Q Fifty,IMl W3ih W'WP .;$ ts 3104416 310505 310205 310215 310230 310255 310260 Consume '^is - T4rscl e Comempo CX3 Gio-Assist An industrial strength degreaser with odor control,Micro- A heavy-duty sail extraction carpet cleaner% ith Consume's Muscle quickly penetrates and digests petroleum-based digestive power,CX3 has organic digesters slay behind for soils such as motor tail,hydraulic fluid,stamping oils,and residual odor convol and waste removal,it is low foaming, lubricants.It has residual organic digesters for tangoing non-corrosive, phosphate free,biodegradable and non- odor contra(,Micro-Muscle helps degrade petroleum scans flammable.Ideal for nursing homes,day cares,sato.>otts. found in waste treatment systems flowing downstream.Use restaurants,casing,fetid handling arcs,poi facilities, in manufacturing,print shops:,repair shops, dumpsters, or anywhere carpet odor problems may be a nuisance, loading ducks,and mass transit systems, 453402 374704 349705 349715 3448730 349785 349760 311004 31115 311015 31 tO3O 111055 3110 onsu e'MP Consume Drop-in- - in9 k4F is Mosquito Control Product and is an EPA Registered A convenient, single dose natural drain treatment, Pesticide(6"2637.3-5741).It kills mosquito larvae before trop-in-a-Drain naturally digests drain line build-up and they mature by interfering with their digestive systems. blockage,Its unique single dose comes in water soluble Easy to use-just tress into standing water-no mixing or dosing packets.Drop-in-a-Drain is easy to use and great spraying.MP will not harm livestock,birds,or other wildlife, stowers sinks, septic syslerns, floater drains, beer and Ideal for irrigation and retentiOrs ponds,ditches,pastures, soda tap drains. ponds and lakes,and golf course ponds. xx tsi i is#r 336 bests in in I.dr),.tam�a 2pads rriowls. 320 321600 eio vou a "o;;>Nature Untizos the tundar wilet process of biological decomposition to convert Organic waste material back into essentraI nutrients and crow chemkal efem €s_INS`NahoeV Way'of ng is carded out by billbris Of naturally Occurring microorganisms fazrrrd in our enuimnment.Spartan formulated the t ores me Nh =Myl products to harness the ability Of the micn)'01ganisms to use organic waste as their energy(food)source. $ VFkESH. £ $ E .# F s - 5 Environmental Initiative Clothesline Fresh Products Contain Spartan sought to identify ingredients that fit No or low VOCs environmentally preferable profiles established for t4_0 Phosphates green cleaning applications. We utilized them in �Silicates our laundry care products, without compromising NQ Marsh Solvents product performance. No Alkyiphenol Ethoxylates Sustainable Characteristics of Clothesline Fresh NQ Nrtrilothacefic Acrd(NTA) All surfactants are on DfEs (Design for the No ToxiclPersistent Components or lay-products Environment)Clean redients�',`list. Q Ozone Depleting Chemicals Readily biodegradable. Why use the DfE*Award Winning Surfactants? The DIE criteria were followed to give end-users Bio-leased surfactants are used whenever a choice to use modern technology that supports possible andwhen petroleum-derived surfactants green and sustainabrlity efforts, are used;they are readily biodegradable as well. High Efficiency Formulations Bio-based surfactants are derived from soy, Clothesline Fresh products are high efficiency corn,and coconut oil. formulations and are ideal for use in conjunction Formulated with the EPA's Presidential Green with other smart environmental choices you make Chemistry Challenge award winning chelants- including: Polymeric chelant and anti-encrustation aide Use high efficiency equipment w Automatic dispensing entirely derived from chicory root. Cool and cold-water temperatures Natural bio-based acids as neutralization aides Decreased wash cycle time (citric acid). Increase use of ozone injection systems Nb � f �� # Ut �. .. wox � y Ile .; r Clean by Peroxy has powerful oxidizing Nan-viscous, biodegradable, phosphate free capabilities that react with organic soils,creating and easily waste treatable, effervescent bubbles to quickly lilt away grease v Versatile,Clean by Peroxy can be used on grout, and grime, glass, heavy-duty cleaning and degreasing, Made with hydrogen peroxide which breaks mopping of floors and carpet extraction. down into oxygen and water. = lephing Service ♦ • • Program Hand Care Program ` ' ' Foaming Pearlux is a high end, designer type Ks � hand, hair and body wash formulated for luxu rious foam delivery through Spartan's Lite'n Foamy Dispensers. Foaming Pearlux is milky white in color, has low viscosity and has a dis- tinctive, extremely pleasing fragrance. Foaming Pearlux does not contain any ingredients that contribute to skin dry out or defatting. Use of Foaming Pearlux will not contribute to flaking and itching. Instead, rich emollients are added to leave skin feeling softer, smoother and silky. Alv Y � s B 4 c y O Grub Scrub is a heavy duty, pumpable Hand Cleaner formulated with d-limonene, pumice and moisturizers that work efficiently to penetrate and remove the toughest dirt, grease and grime from hard working hands. It goes where you go and works where you work to get your hands clean in the washroom or at the workbench. Hands feel soft, clean and fresh. No lingering fragrance or residue to of- fend senses. A unique emulsifying and surfactant system that works synergistically and d-limonene for quick efficient removal of grease Hand Sanitizer Touch Free Alcohol Gel Hand Sanitizer - 2x1250 ml/case, # 11750615 A no-rinse, moisturizing gel for sanitizing hands between regular washings to reduce the risk of cross infection. Kills germs without water. Reduces the following organisms by 99.99% Staphylococcus Aureus Escherichia Coli Pseudomonas Aeruginosa 8 Solaris Paper Products 40. Solaris Paper is a member of the U.S. Green Building Council (USGBC) and supports environmentally responsible building development and management. Their forward- thinking innovations in the Away-from-Home sector are leading the way in environmental EE D sustainability. Nvi® electronic dispensers, coupled with LoCoro tissue and towels that help reduce your building's environmental impact by: • Greater sustainability through innovative metered dispensing that effectively reduce consumption. • LoCore larger-size roils that reduce packaging waste • Rapidly Renewable Virgin Fiber for higher quality tissue so people use less, and you can earn LEED credits. Earning LEED Credits from products made from Rapidly Renewable Fiber Using Nvi® and Livi® products, all of which are recognized as "environmentally preferable" by the USGCB in their LEED credit point system, helps meet LEED-EB credit point requirements as part of your on-going purchasing of consumable materials for buildings. Products made from Rapidly Renewable Fiber sources (defined by the USDA as maturing in less than ten years) achieve the same point level as recycled products. And Rapidly Renewable Virgin Fiber provides the superior softness that people prefer. Rapidly Renewable Fiber from Sustainably Managed Plantations All of our Away-from-Home tissue and towel products are sourced from suppliers who focus on Rap- idly Renewable Fiber, with trees harvested in just six to eight years. Sustainably managed plantations along the equatorial band offer a better, more environmentally sound alternative to fiber sourced from old growth forests or precious tropical rain forests. The suppliers we source from have adopted High Conservation Value Forest principles, the most widely recognized international standard assuring ma- terials come from plantations, not from natural forests. In short, Rapidly Renewable Fiber means more tissue from more trees on less land over less time—and that's true sustainability. I 9 leaning Service e Products Proqram SOLARIS PAPER Dispenser Program y r_ I � 1 3 IV1 i � Hands Free Bath Tissue Dispensers 3 November 2, 2012 ISSA Featured Product of the Month Oasis Brands Inc.'s patented electronic Nvi®towel dispenser automatically dispenses roll towels at the wave of a hand. The recessed dispenser comes in a sleek, stainless steel design that looks good and takes up less room. Its touch-free design reduces cross- contamination and improves hygiene. III Yjljli&I�iuVYlll��♦wi�°t tad s t I . li� t� ui{}j I�4 �i giljlJVj �` III Y�il9a�i{ II +dill�J Y,if�P�j 11 ., i 1" NVIC DISPENSERS 10 Can Liners i .a 6k r _ w x Our Can Liners Meet LEED Requirements The High Density bags liners that we (UBM) uses are all under .7 mil (18 micron) and meet the source reduction guidelines set up by the EPA which LEED follows. The 1.3-1.5 mil linear low liners also meet LEED Guidelines based upon the recycled content of at least 30%. 11 Can Liners yl T y'3e'k E Y ,3 a w MURRI GO GREEN g Our HYLv series of liners help meet source reduction guidelines by conserving resources and reducing municipal solid waste. Made from a blend of virgin linear low and high '. density polyethylene; 'these ultra-strong liner are made to replace "repro"style bags. They provide greater consistency than repro bags and unmatched puncture resistance. If you're using heavy gauge repro liners, consider Colonial's competitively priced flflLo replacements. HUL0 BLEND case Gales Max. case FAWAMwn >kem me. She cator Pall Bating, Cwadty Load pallet cube O der HL39XH 33 x 39 Black 1001cs 1.S Mil 33 100 117 .38 HL46XH' 44 x 46 Black 1001cs 1'_5 Mll 40-4S 100 117 38 HL47XH 43 x 47 Black 1 001c 1.5 PJlii 56 Glutton* 1GO 117' .33 9 HLSOXH' 46 x 54 Black 1001cs 1,S Mil 54 Big Wheel* 100 90 S4 9 HLS8XH 38 x SE Black 1001cs 1.5 Mil 64 100 90 .SR 9 HL39XXH 33 x 39 Black 1001ts 21 il+ 33 1S4 117 ' .38 9 HL46XXH 44 x 46 Black 1001cs 2 M11+ 40-4S 154 94 S4 HL47XXH 43 x47 Black 1001cs 2 Mll+ S6 Glutton* 154 94 54 9 HL4255XXH 42 x 55 Black 1001cs 2 M11+ SS Brats* ISO 94 S4 9 HLSBXXH; 38x 58 Black 141?lcs 2 MJl+ 60 ISO 90 .54 9 HL+C58XXH 38x 58 Clear 1401cs 2 Mfl+ 64 1S4 90 S4 9 12 Perfect Cleaning Service uses vacuums that are CRI Certified Green Label Equipment. To receive the CRI Green Label Endorsement, Vacs must excel at: Soil Removal —A vacuum must remove a set amount of soil from a carpet in four passes. Dust Containment— No more than 100 micrograms of dust particles per cubic meter of air by the vacuum. This protocol evaluates the total amount of dust particles released by the vacuum, and is more stringent than the National Ambient Air Quality Standards. • Carpet Appearance Retention — In one year of normal use, the vacuum should not affect the appearance of the carpet more than a one-step change. 6 EUR5713 Hepa Filtration Upright Vac ,f EUR5845 Bag less CyClonic True Hepa g Upright Vac Pro Team Super Coach Pro 13 • Power Floor Maintenance Equipment Product Name BR-2000-DC Pad Drive System Pad speed burnishing 2000 rpm @ full load (15 amps) Motor volts 120 V Motor HP 1.5 hp/ 1.12 kW Motor type Direct drive, permanent magnet DC, circuit breaker protected Pad diameter 20 in/510 mm Motor amps 15 A Pad drive description Flexible disk with centering lock, free floating, accommodates uneven floors Pad pressure Adjustable 15-45 lb/7-20 kg Debris Recovery System Dust control system Built-in dust collection system with flexible dust skirt Filter description Cloth filter bag (standard), filters w/99.9% efficiency at 0.3 micron Dimensions/Weight/Sound level Length 31.5 in/800 mm Width 22.5 in/570 mm Height 47 in/ 1190 mm Net weight 92 lb/42 kg Sound level (operator's ears) 66 dBA Power Cord Power cord length 75 ft/23 m Power cord type 14 gauge, 3-wire, ST-Safety yellow cord ` Approvals F CSA , ETL 14 Standard Operating Procedures and Strategies Effective Cleaning, General: Maintain an authorized list of cleaning chemicals for use within the building that complies with the requirements in this document. Do NOT allow unauthorized products to be brought into the facility without prior review and approval by the building management. Use floor care products that meet the requirements in this program document whenever possible as long as product performance does not cause increased frequency in stripping and re-coating thereby causing increased waste and pollution. Protection of Vulnerable Occupants: Work with building management to evaluate and identify building occupants who are disproportionally affected by cleaning practices and propose methods to minimize impacts on those groups. Chemical concentrates and dilution systems: Use chemical concentrates and portion- controlled dilution systems whenever possible as an alternative to open dilution systems or non-concentrated products. This can greatly reduce packaging, transportation costs, and chemical consumption. Safe Handling and Equipment Storage of Cleaning Products: Store equipment and products in designated areas with proper venting. Store any flammable products far away from any potential heat source—such as a water heater or heating unit. Store acid-based products (e.g. bowl cleaning, lime remover) in a separate area from alkaline- based products (e.g. floor finish stripper). Use extra caution that any products containing any form of chlorine (e.g. mildew remover) be secured separately from acid- based products. Combining these will create a deadly gas. Contractor shall train employees in the appropriate safety measures to ensure compliance to the requirements in this subsection. Keep all chemicals below eye level to prevent accidental injury. Only mix cleaning chemicals in designated janitor closets. 15 Only dispose of cleaning solutions into drains properly plumbed for liquid waste disposal — never outside. Wear proper personal protective equipment while mixing, dispensing or disposing of cleaning solutions to include at a minimum: goggles or splash glasses and disposable vinyl, latex or rubber gloves. Use dilution control dispensing systems whenever available. Ensure that backflow prevention attachments are used per local plumbing code. Have an eye wash bottle within reach of any battery charging station. Control cords from any equipment or chargers so that they are not near, or capable of falling near, a water source within the storage area. Entryway Systems: Matting should be installed at every building entry. Keep outside entry walkway free of debris through daily cleaning. Thoroughly vacuum all entryway matting at least once each day. Use carpet care chemicals that meet the requirements of Green Seal or Environmental Choice standards. Monitor the condition of matting systems and report any deficiencies. 16 Hard Floor Maintenance—Standard Operating Procedures Routine Cleaning: Dust Mop Step 1: Gather Supplies and Apply Personal Protective Equipment Step 2: Remove Furniture Step 3: Sweep Out Corners and Crevices Step 4: Spray Dust Mop Step 5: Dust Mop Floor Step 6: Pick Up Soil and Debris Step 7: Vacuum Dust Mop Routine Cleaning: Damp Mop Step 1: Perform Complete Dust Mop Procedure Step 2: Place "Wet Floor" Signs Step 3: Prepare Neutral Cleaner and Gather Supplies Step 4: Damp Mop: Flat Mop System Step 5: Replace Mats and Furniture, and Remove Wet Floor Signs Step 6: Clean and Return Equipment to Storage Area Routine Cleaning:Auto Scrub Step 1: Perform Complete Dust Mop Procedure Step 2: Place "Wet Floor" Signs Step 3: Fill Autoscrubber Step 4:: Autoscrub Floor Step 5: Replace Mats and Furniture, and Remove "Wet Floor" Signs Step 6: Clean and Return Equipment to Storage Area Interim Gloss Restoration & Protection Step 1: Gather Supplies and Apply Personal Protective Equipment Step 2: Dust Mop Step 3: Wet Clean Floor Step 4: High Speed Burnish the Floor Step 5: Clean and Return Equipment to Storage Area Gloss Protection: Spray Buff Step 1: Gather Supplies and Apply Personal Protective Equipment Step 2: Perform Complete Dust Mop Procedure Step 3: Wet Clean Floor Step 4: Spray Buff the Floor Step 5: Clean and Return Equipment to Storage Area 17 . . - . • . . ram Hard Floor Maintenance—Standard Operating Procedures—Continued Gloss Protection: Floor Finish Restorer Step 1: Gather Supplies and Apply Personal Protective Equipment Step 2: Dust Mop Step 3: Wet Clean Floor Step 4: Restore Floor Step 5: Clean and Return Equipment to Storage Area Interim Floor Care: Top Scrub & Recoat Step 1: Gather Supplies and Apply Personal Protective Equipment Step 2: Dust Mop Step 3 Option 1: Top Scrub: Autoscrub Step 3 Option 2: Top Scrub: Low-Speed Floor Machine Step 4: Recoat Floor Step 5: Clean and Return Equipment to Storage Area Complete Strip out, Seal & Finish Step 1: Gather Supplies and Apply Personal Protective Equipment Step 2: Dust Mop Step 3: Strip and Rinse Step 4: Seal and Finish Step 5: Clean and Return Equipment to Storage Area 18 Carpet Maintenance—Standard Operating Procedures Vacuuming Step 1: Gather Supplies Step 2: Vacuum Edges Step 3: Vacuum Carpet Step 4: Clean and Return Equipment to Storage Area Carpet Extraction Step 1: Perform Complete Vacuum and Spot/Gum Procedures Step 2: Gather Supplies and Apply Personal Protective Equipment Step 3: Prepare Sprayers and Fill Extractor Step 4: Add Defoamer Step 5: Remove Furniture and Place "Wet Floor" Signs Step 6: Pretreat Heavy Traffic Areas Step 7: Spray Area Step 8: Extraction Step 9: Clean and Return Equipment to Storage Room Step 10: Replace Furniture and Remove "Wet Floor" Signs Bonnet Cleaning Step 1: Perform Complete Vacuuming and Spot/Gum Procedures Step 2: Gather Supplies and Apply Personal Protective Equipment Step 3: Prepare Sprayer Pump or Solution Tank Step 4: Remove Furniture and Place "Wet Floor" Signs Step 5: Spray Area and Bonnet Clean Step 6: Clean and Return Equipment to Storage Area Step 7: Replace Furniture and Remove "Wet Floor" Signs 19 Perfect Cleaning Service 20