S-1552 - 12/11/2018 - LIBRARY - Ordinances ORDINANCE 2018-LY-EX1-S-1552
AN ORDINANCE READOPTING AND AMENDING THE REFERENCE POLICY
FOR THE OAK BROOK PUBLIC LIBRARY
WHEREAS, the Head Librarian has prepared and recommended the attached revised Reference
Policy for the Village of Oak Brook Public Library(the"Library"); and
WHEREAS, the Village of Oak Brook Library Commission has reviewed this Reference Policy and
recommended that the Village Board approve the Reference Policy for the Library;and
NOW, THEREFORE, BE IT ORDAINED BY THE PRESIDENT AND BOARD OF TRUSTEES OF
THE VILLAGE OF OAK BROOK, DU PAGE AND COOK COUNTIES, ILLINOIS as follows:
Section 1: That the Reference Policy, a copy of which is attached hereto and incorporated herein
as Exhibit A, is hereby approved and adopted in its entirety superseding all prior editions of the Oak Brook
Public Library Reference Policy,adopted in 1995, last revised in 2011.
Section 2: That all ordinances or parts thereof in conflict with the provisions of this ordinance be
and the same are hereby repealed to the extent of the conflict.
Section 3: This ordinance shall be in full force and effect from and after its passage,approval and
publication as required by law.
APPROVED THIS 11th day of December, 2018.
F,
f
Gopol Lamalani
Village President
PASSED THIS 11th day of December, 2018.
Ayes: _Trustees Baar, Cuevas, Manzo, Saiyed, Tiesenga, Yusuf
Nays: None
Absent: None
ATTEST
z. y
Charlotte K. Pruss
Village Clerk
Ordinance 2018-LY-EXI-S-1552
Adopting Revision to General
Policy for Library Page 2 of 3
EXHIBIT A
Ordinance uD10-Lv-Ex1�-1000
Adopting Revision to General
Policy for Library Page 3 of 3
OAK BROOK PUBLIC LIBRARY REFERENCE POLICY
The Reference staff of the C}ok Brook Public Library responds to the information needs of their
users, providing clear and accurate answers tnall patron inquiries. Reference Service ieprovided
byprofessionally trained individuals.
This policy statement serves as a foundation for developing procedures and for providing
clarification topatrons and staff concerning reference services.
Services
° Reference services are available during all hours the library iaopen.
" All members ofthe staff shall provide consistent service to all users.
, Inquiries received in-peroon, by phone or electronically are answered as expeditiously as
possible, with priority given to patrons in the Library.
" Library staff may make judgments about the time available to answer lengthy questions, or
those requiring expertise ormaterials outside the Oak Brook Public Library. |nsuch cases,
the staff will give thoughtful referral to other resources or institutions,
, Librarians will not research questions which are known to be school work, a contest or
game; but will suggest possible research techniques.
" Interlibrary Loon outside of the library consortium is available to Oak Brook residents only.
" Professional staff will instruct in the use of technology, assist in electronic downloads and
inform users of databases and other available reference tools.
, Librarians can suggest both fiction and nonfiction titles for leisurely reading. This is known
as readers' advisory.
Resources
° Reference staff uses many sources nfinformation toanswer questions, These include, but
are not limited to booka, periodica|s, electronic sources, detebases,government agencies,
associations and individual authorities.
" The professional staff reserves the right tudetermine which sources are most appropriate
for each query.
Ethical statement
w The Oak Brook Public Library subscribes tnthe American Library Association's Library Bill
of Rights and Code nfEthics.
• The department maintains strict confidentiality and privacy regarding all patron inquiries
and research interests within the confines of the Library General Policy and the limits of
the law.
Periodical review
This policy will be raviexved, reaffirmed or revised periodically by the Library staff and the Library
Commission. This policy and all subsequent revisions are subject to approval by the Village of
Oak Brook and the Board ofTrustees.