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G-1207 - 02/22/2022 - ALCOHOL - Ordinances Supporting Documents ITEM 9.A.1 BOARD OF TRUSTEES MEETING VILLAGF OF SAMUEL E. DEAN BOARD ROOM OAK B R� , K BUTLER GOVERNMENT CENTER 1200 OAK BROOK ROAD OAK BROOK, ILLINOIS 630-368-5000 AGENDA ITEM Regular Board of Trustees Meeting of February 22,2022 SUBJECT: An Amendment to Title 4,Chapter 1, Section 8A of the Village Code of the Village of Oak Brook, Illinois Relative to the Number of Authorized Liquor Licenses. FROM: Charlotte K. Pruss, Village Clerk Kathy Vonachen,Deputy Village Clerk BUDGET SOURCE/BUDGET IMPACT: N/A RECOMMENDED MOTION: I Move to Approve Passage of Ordinance G-1207, "An Ordinance Amending Title 4, Chapter 1, Section 8A of the Village Code of the Village of Oak Brook, Illinois by Increasing by One to Forty the Number of Authorized Class A-1 Liquor Licenses." Background/History: Wonderverse, Inc. d/b/a Wonderverse has made application to the Village of Oak Brook for a Class A-1 Liquor License for their restaurant, Wonderverse, 100 Oakbrook Center, Space 2300. The approval of these liquor licenses will increase the number of Class A-1 liquor licenses in the Village of Oak Brook from 39 to 40. All Village's liquor license ordinance requirements for a Class A-1 liquor licenses have been submitted at this time. The applicant has requested that this application be brought before you for your consideration at the Village Board's regular meeting of February 22, 2022. Enclosed for the Village Board's review is the Application for a Liquor License. Recommendation: BOT 022222 AGENDA Wonderverse Liquor License Page 1 6-S. The recommendation is for Passage of Ordinance G-1207,which increases the number of Class A-1 liquor licenses by one. Provided that approval of all legal documentation and ordinance requirements are met, the Local Liquor Commissioner Gopal Lalmalani,will issue a Class A-1 Liquor License to Wonderverse, 100 Oakbrook Center, Space 2300. BOT 022222 AGENDA Wonderverse Liquor License Page 2 FOR OFFICE USE `v%of.got, Date Approved: VILLAGE OF OAK BROOK License#Issued: CharlotteK.Pruss,Village Clerk Fee Received: +o' 1200 Oak Brook Road '�E ,.� Oak Brook,Illinois 60523-2255 (630)368-5036 Fix(630)368-5037 kvonachen oak-brook.o APPLICATION FOR LIQUOR LICENSE Application is hereby made to the Local Liquor Control Commissioner of the Village of Oak Brook for issuance of a Village of Oak Brook liquor license,pursuant to the ordinances of the Village and laws of the State of Illinois. In support of said application,the following is submitted: CLASS: FEE: EXTENDED HOUR FOR CLASS A-1 LICENSE ONLY: Yes ® No® ADDITIONAL FEE: 500.00 Corporate Name: Wonderyerse, Inc. Phone#: 310-384-8934 Business Name: Wonderverse Phone#: 310-384-8934 Establishment Name: Wonderverse Phone#: 310-384-8934 Corporate Address: Street Address 10202 West Washington Blvd. Fax#: 310-244-1475 City/State/Zip Culver City, CA 90232 E-Mail Address: jennifer—koblosky@spe.sony.com Contact Name: Jennifer Koblosky Contact Title: Project Director Phone#: 310-384-8934 E-mail address: iennifer kobloskv@spe.sony.com Establishment Address: Street Address 100 Oakbrook Center Fax#: N/A City/State/Zip Oak Brook, IL 60523 E-Mail Address: N/A Contact Name: Jennifer Koblosky Contact Title: Proiect Director Phone#: 410-884-8934 E-mail address: iennifer kobloskv@si)e.sony.com State of Illinois Liquor License Number: Expiration Date: List each specific location within this 1 Restaurant with Rdvate dining.See floor Wan areas designated in blue. establishment where alcoholic 2 liquor is being offered for retail sale: 3 4 5 6 Ownership of Premises: Owned rl For initial application,provide proof of ownership(e.g. title policy) Leased Q✓ If leased,provide copy of lease for full period of license and provide the following information: Name of Lessor: Oakbrook Anchor Acquisition II, LLC Address of Lessor: 350 N. Orleans St., Suite 300 City, State&Zip: hicago. IL 60654-1607 TYPE OF BUSINESS: (✓ Corporation Ej Individual/Sole Proprietorship [3 Limited Liability Co. 13Partnership Length of time in business: 8 months Character of business: Restaurant and retail N/A LIQUOR LICENSE APPLICATION 5-12 Page I of 9 VILLAGE OF OAK BROOK Ch P arlotte K.Press,Village Clerk a. a 1200 Oak Brook Road r Oak Brook,Illinois 60523-2255 'row"F ,,_ (630)36&5036 Fax(630)369-5037 kvonachen©oak-brook.org INDIVIDUAL/SOLE]PROPRIETORSHIP: Are you a resident of Oak Brook a Yes Q No Other than an Individual/Sole Proprietorship this section must be completed by an authorized agent of the applicant This applicant,other than an Individual/Sole Proprietorship, was organized,formed,or incorporated under the laws of the State of California on the 1 day of June 2021 . If applicant was not organized,formed or incorporated in the State of Illinois, is applicant a foreign business qualified under one of the following to transact business in Illinois El Yes 0 No Please check which one: ® Illinois Business Corporation Act ElIllinois Revised Uniform Limited Partnership Act ED Illinois Secretary of State [] Illinois Revised Uniform Partnership Act Other than an Individual/Sole Proprietorship is this business qualified pursuant to one of the following to transact business in Illinois m Yes[]No Please check which one: E3 Illinois Business Corporation Act E3111inois Revised Uniform Limited Partnership Act El Illinois Secretary of State 0 Illinois Revised Uniform Partnership Act Registered Agent: Name: Illinois Corporation Service Company Telephone #: 866-403-5272 Street Address 801 Adlal Stevenson Drive Fax#: N/A City/State/Zip Springfield, IL 62703 E-Mail Address: N/A QUALIFICATIONS: E3 Yes E]No Does the applicant,the manager or any person or entity listed as Officer, Shareholder,Member, Manager or Partner possess a current Federal wagering and gaming device stamp? (If yes,provide details on reverse side)(or on an addendum) ❑ Yes El No Has a federal wagering stamp been issued by the federal government for the current tax period for the premises for which a license is sought? (If yes,provide details on reverse side) ❑ Yes ✓❑No Has applicant,the manager or any person or entity listed as Officer, Shareholder,Member, Manager or Partner ever been convicted of a violation of any Federal or State law concerning the manufacture,possession or sale of alcoholic liquor,or forfeited their bond for failure to appear in court to answer charges for any such violation? (If yes,provide date, offense,jurisdiction and case number on reverse side) ❑ Yes ❑No Has applicant made application for similar or other liquor license on premises other than described in this application? LIQUOR LICENSE APPLICATION 05-12 Page 2 of 9 ooff, VILLAGE OF OAK BROOK `moo .*oe Charlotte K.Pruss,Village Clerk 6 1200 Oak Brook Road Oak Brook,Illinois 60523-2255 %,ro,twr (630)368-5036 Fax(630)368-5037 kvonachcn@oak-brook.org (If yes,provide disposition of such application on reverse side) ® Yes ONO Has any liquor license issued to the applicant ever been revoked or suspended? (If yes,provide date, reason and jurisdiction on reverse side) ❑Yes Q✓ No Has applicant,the manager or any person or entity listed as Officer, Shareholder,Member, Manager or Partner ever been convicted of a gambling offense in violation of Section 28-3 of the Criminal Code of the State of Illinois(720 ILCS 5.28-1,et seq.),as heretofore or hereafter amended,or as proscribed by a statute replaced by any of the aforesaid statutory provisions? (If yes,provide date, offense,jurisdiction and case number on reverse side) ❑ Yes Q No Has applicant,the manager or any person or entity listed as Officer,Shareholder,Member, Manager or Partner ever been convicted of a felony? ❑Yes ❑✓ No Has applicant,the manager or any person or entity listed as Officer, Shareholder, Member, Manager or Partner ever been convicted of being the keeper of,or is keeping,a house of ill fame? ® Yes No Has applicant,the manager or any person or entity listed as Officer, Shareholder, Member, Manager or Partner ever been convicted of pandering or other crime or misdemeanor opposed to public decency and morality? INDIVIDUALS• For each Person,Owner,Partner,Officer,Director,Member and Stockholder holding directly or beneficially more than 5% of stock in the business please provide the following information. Position Held Within Organization %of stock i.e.Owner, Managing Partner,general partner,shareholder, owned or Name officer(name office held) membshp interest Sony Pictures Entertainment Inc Shareholder Indirect 100% LIQUOR LICENSE APPLICATION 05-12 Page 3 of 9 4<< a,lD VILLAGE OF OAK BROOK Charlotte K.Pnus,Village Clerk A A 1200 Oak Brook Road <.` Oak Brook,Illinois 60523-2255 �o�� ,� (630)368-5036 Fax(630)368-5037 kvonache ak-brook.or FOR EACH OF THE INDIVIDUALS LISTED PLEASE PROVIDE THE FOLLOWING INFORMATION: Name: Not applicable Phone number:# Address: Date of Birth: City/State,Zip Place of Birth: Drivers License Number: # Position held with above named business: Q Yes 0 No Are you a citizen of the United States? ❑Yes ❑No Are you a Naturalized Citizen? If you are a naturalized citizen give date and city of naturalization: Court in which(or law under which)you were naturalized Name: Not applicable Phone number:# Address: Date of Birth: City/State,Zip Place of Birth: Drivers License Number: # Position held with above named business: ❑ Yes ❑No Are you a citizen of the United States? ❑ Yes []No Are you a Naturalized Citizen? If you are a naturalized citizen give date and city of naturalization: Court in which(or law under which)you were naturalized Name: Not applicable Phone number:# Address: Date of Birth: City/State,Zip Place of Birth: Drivers License Number: # Position held with above named business: 8 Yes ❑No Are you a citizen of the United States? ❑Yes ❑No Are you a Naturalized Citizen? If you are a naturalized citizen give date and city of naturalization: LIQUOR LICENSE APPLICATION 05-12 Page 4 of 9 U VILLAGE OF OAK BROOK Charlotte K.Pruss,Village Clerk 1200 Oak Brook Road Oak Brook,Illinois 60523-2255 (630)368-5036 Fax(630)368-5037 kvonachen@mk-brook.org Court in which(or law under which)you were naturalized Not applicable Name: Phone number:# Address: Date of Birth: City/State,Zip Place of Birth: Drivers License Number: # Position held with above named business: ❑ Yes []No Are you a citizen of the United States? ❑Yes ❑No Are you a Naturalized Citizen? If you are a naturalized citizen give date and city of naturalization: Court in which(or law under which)you were naturalized Mill Name: Not applicable Phone number: # Address: Date of Birth: City/State,Zip Place of Birth: Drivers License Number: # Position held with above named business: ❑ Yes ❑No Are you a citizen of the United States? ❑ Yes ❑No Are you a Naturalized Citizen? If you are a naturalized citizen give date and city of naturalization: Court in which(or law under which)you were naturalized Name: Not applicable Phone number: # Address: Date of Birth: City/State,Zip Place of Birth: Drivers License Number: # Position held with above named business ❑ Yes C1 No Are you a citizen of the United States? ❑ Yes ❑No Are you a Naturalized Citizen? If you are a naturalized citizen give date and city of naturalization: Court in which(or law under which)you were naturalized LIQUOR LICENSE APPLICATION 05-12 Page 5 of VILLAGE OF OAK BROOK Charlotte K.Pruss,Village Clerk A 1200 Oak Brook Road 2 x Oak Brook,Illinois 60523-2255 (630)368-5036 Fax(630)368-5037 kvonachen@oak-brook.org Name: Not applicable Phone number: # Address: Date of Birth: City/State,Zip Place of Birth: Drivers License Number: # Position held with above named business: ❑ Yes ❑No Are you a citizen of the United States? ❑Yes ❑No Are you a Naturalized Citizen? If you are a naturalized citizen give date and city of naturalization: Court in which(or law under which)you were naturalized Name: Not applicable Phone number:# Address: Date of Birth: City/State,Zip Place of Birth: Drivers License Number: # Position held with above named business: ❑ Yes ®No Are you a citizen of the United States? ❑ Yes ®No Are you a Naturalized Citizen? If you are a naturalized citizen give date and city of naturalization: Court in which(or law under which)you were naturalized Name: Not applicable Phone number:# Address: Date of Birth: City/State,Zip Place of Birth: Drivers License Number: # Position held with above named business: Yes ❑No Are you a citizen of the United States? ❑ Yes ❑No Are you a Naturalized Citizen? If you are a naturalized citizen give date and city of naturalization: Court in which(or law under which)you were naturalized LIQUOR LICENSE APPLICATION 05-12 Page 6 of 9 ee° VILLAGE OF OAK BROOK .•` °*.o Charlotte K.Pniss,Village Clerk A 1200 Oak Brook Road w Oak Brook,Illinois 60523-2255 :r r (630)368-5036 Fax(630)368-5037 rpYt1 .,. kvonachen@oak-brook.org Name of person operating as General Manager of the premises: Jennifer Koblosky Name of person operating as Liquor Manager of the premises: Jennifer Kobiosky A Manager Application Form must be submitted for the individuals named above. An initial application must also include completed fingerprint card RESTRICTIONS: a. No liquor license shall be issued to any person for premises upon which theatrical or other live performances, which include the types of conduct enumerated in Sections 3-55 of Chapter, 3 shall constitute the entertainment offered to the patrons thereof. This prohibition includes, but is not limited to, any entertainment, fashion show or other presentation which may include any person in a nude or semi-nude state, including,but not limited to, servers,hosts,hostesses,dancers, singers, models or other performance artists, or role playing interactions. b. No liquor license shall be issued to any person for premises upon which a men or women's club is located. INSURANCE REQUIREMENTS: a. Certificate of general liability insurance with limits of not less than $1,000,000 combined single limit or $1,000,000 per occurrence and per aggregate naming the Village of Oak Brook as a party insured issued by an insurance company licensed to do business in the State of Illinois having a "Best" rating acceptable to the Village. The effective period of such insurance coverage shall coincide with the period the liquor license is in effect. b. Policy of liquor liability insurance by a responsible insurance company authorized and licensed to do business in the state insuring such applicant in the amount of not less than one million dollars ($1,000,000). SUBMITTALS: In addition to this application form the following must be submitted: Annual Fee plus Extended Hour Fee if Applicable Certificate of Insurance QLiquor License Manager Application Form Lease-If premises not beneficially owned by Applicant F 7V Proof of completion of the Illinois Department of Alcohol and Substance Program by all facility managers and employees as is necessary. LIQUOR LICENSE APPLICATION 05-12 Page 7 of 9 VILLAG OF °` -`'•� Charlotte K EPruss,Village BROOK A 1200 Oak Brook Road Oak Brook,Illinois 60523-2255 : (630)368-5036 Fax(630)369-5037 " kvonachen@oak-brook.org Proof of completion of attendance by all facility managers and employees as is necessary of a Alcohol Awareness Training Program conducted by the Oak Brook Police Department. Initial Applicants must also provide: Proof of ownership of premises(e.g. title report) "Not applicable. Lease is attached Floor Plan, as required for any premises to be licensed for sale of alcoholic liquor for consumption on the premises, drawn to scale, and with sufficient detail to depict types of seating, location of bars and other design features. (Submit twelve(12)copies of Floor (Plan and Menu.) V completed fingerprint cards for each Corporate Officer, General Manager and Liquor Manager Employee liquor handling training manual describing the specific procedures of the applicant to monitor operations to insure no incidences of underage drinking. Applicant understands and agrees that additional information and material may be required during the processing of this application related to applicant's qualifications, the information provided herein, including attachments, and the class of license involved. Applicant agrees to provide such additional information and material and that failure to do so may delay the processing of this application or result in its denial. Applicant understands that no liquor license shall be issued to any person: (a) for premises upon which theatrical or other live performances which include the types of conduct enumerated in Section 3-55 of Chapter 3 of The Oak Brook Village Code. This prohibition includes, but is not limited to, any entertainment, fashion show or other presentation which may include any person in a nude or semi-nude state, including, but not limited to, servers, hosts, hostesses, dancers, singers,models or other performance artists,or role playing interactions. (b) for the sale at retail of any alcoholic liquor within one hundred (100) feet of any church, school, hospital, home for the aged or indigent persons or for veterans, their spouses or children or any military or naval stations. (c) for premises upon which a men's or women's club is located. In the event Applicant is made aware that any information or document submitted, as part of this application process is inaccurate or incomplete, Applicant agrees to immediately notify the Village and provide appropriate corrections. Applicant understands and agrees to provide such additional information and material, and that failure to do so may delay the processing of this application or result in its denial. LIQUOR LICENSE APPLICATION 05-12 Page 9 of 9 OF ti•``o17VILLAGE Charlotte K.Pruss,Village BROOK ®' 1200 Oak Brook Road Oak Brook,Illinois 60523-2255 ey. (630)368-5036 Fax(630)368-5037 kvonachcn@oak-brook.org ATTESTATIONS: 1,Jennifer Koblosky the Project Director of the above licensee, hereby certify under oath, that the foregoing application is true and correct and all information previously submitted on the original application, including the floor plan, has not changed. I further understand that any incorrect or fraudulent statement made in this application constitutes grounds for immediate suspension and/or revocation of the liquor license herein sought. The undersigned,does further state as follows: That the undersigned is empowered to prepare and sign this application on behalf of the applicant. That the undersigned has reviewed this application, and all attachments and submittals,and that the information contained herein is true and accurate. That the undersigned, on behalf of the Applicant,acknowledges and agrees that a false statement knowingly made in this application shall bar the Applicant from further consideration and the application shall be denied. That the undersigned is not disqualified to receive a liquor license by reason of any matter or thing contained in the laws of this state,or the ordinances of the Village. That the undersigned will not violate any of the laws of the State of Illinois,or of the United States, including but not limited to the Americans With Disabilities Act, or any ordinances of the Village in the conduct of the applicant's place of business. APPLICANT Jennifer Koblosky BY: Signature _ V i If Print Name �nnifer Koblosky Title Project Director LIQUOR LICENSE APPLICATION 05-12 Page 9 of 9 VIIIAGE OF OAK BROOK Kathy VonWbM Admin Asst 1200 Oak Brook Road ` O•k Brook,Mmon 60523-22SS (630)36&5036 Fax(630)368-5037 k vouachcn r:oak-brook oria LIQUOR LICENSE MANAGER APPLICATION Corporate Name: Wonderverse, Lic. Business Name: Wondetverse, Inc. Establishment Name: Wondetverse Street Address 100 Oakbrook Center,Oak Brook,Illinois 60523 Phone#: 310-384-8934 Applicant Phone#: 310-384-8934 Name: Jennifer Koblosky e-mail (wk) _ Home Address: Date of Birth: City'State, Zip Place of Birth: Drivers License#: Position held with above named business: Project Director and General Manager VYes ❑No Are you a citizen of the United States? ❑Yes NfNo Are you a Naturalized Citizen? If mei are a natural%ed citi_en give dote and citv of nahtralit-anoor: Court in which (or Imv under which)Uar were naturali_ed ❑Yes VNo Do you possess a current Federal wagering and gaming device stamp? (If ves, provide details on reverse side) ❑Yes NfNo Have you ever been convicted of a violation of any Federal or State law concerning the manufacture,possession or sale of alcoholic liquor,or forfeited their bond for failure to appear in court to answer charges for any such violation? (If vets, provide date, offense,jurisdiction and case number on reverse side) ❑Yes @�No Have you ever been convicted of a gambling offense in violation of Section 28-3 of the Criminal Code of die State of Illinois(720 ILCS 5.28-1,et seq.), as heretofore or hereafter amended, or as proscribed by a statute replaced by any of the aforesaid statutory provisions? (If les,provide date, offense,jurisdiction and case number on reverse side) ❑Yes gNo Have you ever been convicted of a felony.) ❑Yes E�No Have you ever been convicted of being the keeper of,or is keeping, a house of ill fame? ❑Yes VNo Have you ever been convicted of pandering or other chine or nnisdemeanor opposed to public decency and morality? LIQUOR L V4sE MANAGER APPLICATION FORM 081213 Page 1 of 2 VILIAGE OF OAK BROOK 'a Kathy VooachM Adomo Asst g' 1200 Oak Brook Road Oak Brook.Mmou 60523-2255 (630)368-5036 Fax(630)368-5037 ktonachen l(t_oatc-brookorg Yes VNo Have you ever been convicted of a drug-related offense? (If yes,provide date, offense,jurisdiction and case neenber on reverse side) Yes [INo Have you pled guilty to or were you ever been convicted of driving under the influence, Class A misdemeanor? If yes, indicate on reverse side date of guilty plea or date of conviction and if suspension given, date of completion of suspension- [ Yes ❑No Have you successfidly completed a State-licensed alcohol sellerlserver education program? If yes,please provide a copy of the Certificate of Completion. If no,please contact the Illinois Liquor Control Commission to inquire about training. Liquor Handling Experience-Please provide name and address of any other liquor establishment in which you have been employed or owned an interest. Universal Studios Theme Park-Orlando, FL and Hollywood,CA I on oath state that I will not violate any of die ordinances of die Village of Oak Brook or the laws of the State of Illinois or the United States of America in the operation of the place of business described herein,that I have read and understand the Oak Brook liquor control ordinances and that the-statements herein are,true and correct. Signature LIQUOR LICENSE MANAGER APPLICATWH FORM 081213 Page 2 of 2 JENNIFER KOBLOSKY gig h Ills Mimi 1i i ertificate of C American Safety Council JENNIFER KOBLOSKY Has diligently and with merit completed the On-Premise BASSET Alcohol Certification on 2/10/2022 from the American Safety Council. JeffPairan Illinois BASSET Training This card cerhttes that: JENNIFER KOBLOSKY ha,,r^mpletFd the On-Premise BASSET Abohol CeRUiation 3/1211022 Lxr, Llate D..SW E—I.M 0 47C W*k"a-WEMl7N7. FUFWSMn qc 2c SPACE #2300 5 EXHIBIT 84,831 J I Q. 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(Y�4.Cs.+��f.MlrgYprwfv pr MM�MwA4i►.Yt4wwfllYlOw r4.s par4wMpw.w�w, pnsww. 4. �rN.YfM wn.rtw wr weN a.w..ttlw�w+M w.'flMfur`e .rnrY�u.n,.Vrtw Yni.w�.tlti Nf Jtltt of f.rtW.ri.a49. 1 Wowlw%! -Oakbrook And=Acgmnm U-Read Law-W.1605,1021.(Mn n) AcoR CERTIFICATE OF LIABILITY INSURANCE DATE CERTIFICATE �� ,2106/10 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER,AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED,the policy(ies)must have ADDITIONAL INSURED provisions or be endorsed. 11 SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER CONTACT Marsh USA,Inc PHONE-NAME: . 1166 Avenue of the Americas LAIC,No,EXU: �Not, New o t.New York,NY 10036 E-MAIL ADDRES_S_.--_ INSURERS)AFFORDING COVERAGE NAIC• CN101479988-SPE-GAWU-21-22 INSURER A:Tokio Marine America Insurance IC 10945 INSURED INSURER 8:WA WA Wanderverse,Inc. 10202 W Wast"ton Blvd. INSURER c: Culver CKy,CA 90232 1 INSURER 0; INSURER E INSURER F COVERAGES CERTIFICATE NUMBER: NYC-0,1236411-05 REVISION NUMBER: 11 THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES.LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. ILT R TYPE OF INSURANCE POLICY NUMBER POLICY EFF POLICY EXP LTR LIMITS A iX COMMERCIAL GENERAL LIABILITY X GLD6404745-10 04/01/2021 04/0112021 EACH OCCURRENCE $ 1,000.000 r-;7 DAMAGE TO RENTED CLAIMS-MADE OCCUR PREMISES Ea occurrence S 100,000 MED EXP(Any one person) S 25,000 PERSONAL&ADV INJURY $ 1,000,000 GEN'L AGGREGATE LIMIT APPLIES PER GENERAL AGGREGATE $ 2,000,000 X POLICY a Jec o ❑LOC PRODUCTS-COMP/OP AGG S 1,0D0,0 OTHER S AUTOMOBILE LIABILITY I MBINED IN LE LIMIT S Ea ardent ANY AUTO BODILY INJURY(Per person) S OWNED SCHEDULED BODILY INJURY(Per accdent) S AUTOS ONLY AUTOS HIRED NON-OWNED PROPERTY DAMAGE S AUTOS ONLY AUTOS ONLY (Per accOorril I _ S '... UMBRELLA LIAR H OCCUR EACH OCCURRENCE S EXCESS LIAO CLAIMS-MADE AGGREGATE S DED - RETENTIONS $ WORKERS COMPENSATION PEAH- AND EMPLOYERS'LIABILITY Y/N STATUTE ER ANYPROPRIETOR/PARTNER/EXECUTIVEE.L.EACH ACCIDENT $ OFFICERWMEMBEREXCLUDED� El NIA (Mandatoryin NH) E.L.DISEASE-E/1 EMPLOYEE $ I1 yes,describe under DESCRIPTION OF OPERATIONS below E.L.DISEASE-POLICY LIMIT $ DESCRIPTION OF OPERATIONS/LOCATIONS/VEHICLES(ACORD 101,Additional Remarks Schedule,may he attached N mon span is required) Village of Oak Brook is added as an additional Insured to the above liability polity where their interes!may aaoear Hos!Liquor Liability is included in the above General Liability sugecl to policy terms and conditions Liquor Liability is induced In General Liability subied to policy terms and corldipons CERTIFICATE HOLDER CANCELLATION Village of Oak Brook SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE 1200 Oak Brook Road THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN Oak Brook,IL 60523 ACCORDANCE WITH THE POLICY PROVISIONS, AUTHORIZED REPRESENTATIVE �+ A O 1988-2016 ACORD CORPORATION. All rights reserved. ACORD 25(2016/03) The ACORD name and logo are registered marks of ACORD PROPOSED SEATING PLAN FOR ALCOHOL SERVING BY APPLICANT SONY WONDERVERSE Oak Brook,ILLINOIS ____ A _ A. mn Preliminary Planning BRC riAw 6 I ,w. 'All AY '"'SSi. -ice �CC•777• •}, r 4AC'v(.LX ILR.ILNCL J'K'NAILJ NOYOENCAOLMNWAY QD � q6 2:i � Lam• OOO A S r 7 +W:3A0 SEATING CALCULATIONS: .y% I I I MA. 1% 0 1% r TOTAL SEATS:409 } DESIGNATED LIQUOR SERVICE SEATING:37 91%Seating-9%Bar Seating ,j.J� �+ I PLAYLAND BAR 38 - - HIGH BOY SEATING:20 BOOTM.4 y, w VA DESIGNATEOL1000RSERVICESEATING:7 ;LIA., nRug� 8MAINBAR i LOUNGE BANQUETTE OR HIGHBOY:100 OTHER:52 DESIGNATED LIQUOR SERVICE SEATING:20 N%IA. RESTAURANT BISTRO/CAFE SEATING:48 a BOOTH SEATING:54 bwAM wo 4.b GHOST BAR BISTRO SEATING+HIGHBOYS,,46 -_= 6aSreJtl:+ - DESIGNATEOLI000RSERVICE SEATING:10 - � - 4LSrAuaAvr is�. I LEGEND ALCOHOL ALLOWED • ALCOHOL PROHIBITED e i q� NOT PART OF THIS APPLICATION SIGNAGE *Seating layout is preliminary. PROPOSED PLAN FOR ALCOHOL SERVING BY APPLICANT SONY WONDERVERSE Oak Brook,ILLINOI'_ Preliminary Planning 'IRC .�.�b• , ....rnn I BRC v. ..) I e •_I.\ ,1-_ � • , . . a•aY�Uotxcrcc .nc.w�ro a =b 0 CO 833 m - I I Ot113 OCO 1q� wwa?reo I % 1% 1% fFCE%'i 8tiq con38 � + Cr qq `af X119 H1dlOL011rrri �� aaarxuwr b; b IJI • �. SIGNAGE EXAMPLES _ , "' E J�GS C MMIR-_ hQ u H KuC Ll'CPoiYCi NO ALCOHOL • -j- asa� oa =xl • - ca e 3h s� • 1 BEYOND THIS POINT :! THIS Qi-At6v 4;4t - • INT 7 9LSfAUMht 0-S JAA( V� LEGEND ALCOHOL ALLOWED ALCOHOL PROHIBITED NOT PART OF THIS APPLICATION SIGNAGE� •uoilnqulsip aol ION -leiluap!;uo:) s.louiOOJ o o aFDo -a ao MGOIAJan r t. Overview for the Village of Oak Brook, Illinois � t r, COLUMBIA SONY PICTURE S PICTURES Iiiiiim TELEVISION S ON"Y electronics SONY MUSIC 4d p:;W PlayStation r f r N T A nn;.i f"% n; t)NY PICTURES MISSION STATEMENT To create a revolutionary new entertainment center that becomes a portal for transporting visitors to the worlds of SONY's entertainment brands including film, television, Playstation, and Columbia Pictures - brought to life with immersive experiences that instill a sense of wonder, provide endlessly repeatable adventures, and encourage social connections with others. CONFIDENTIAL PROPERTY OF SONY PICTURES so _ r 0 lovisu V H v ♦ tia,u+; " d)1d111t� r.: i � I w , � J �. , sauae� Woi�eISAeld +OOO`t7 pue 'suoijanpoid uoisinalal .LB1 sual!j OO-S E Uegl s, aaoua sapn��ul angolele� .inp � l •� , �� FHE WORLD" S GREATEST ARTISTS & SONGWRITERS H&T ( Ed Sheeran. �� F r I r JOHN AYfR __ BEYONCE � MARRY STYLES C L A R I�C," A E ARLS f � 1:111,1 11151� N AAS�I I I F CONFIDENTIAL `PROPERTY OF SONY PICTURES Unique Food & Beverage WONDERVERSE, OAK BROOK This first-ever Wonderverse will offer families. friends, and individuals visiting Oakbrook Center an unprecedented opportunity to enter and experience the beloved worlds of SONY and Columbia Pictures' popular films, music. television shows, and PlayStation games, including: • an exclusive retail store. • unique dining experiences. 0''# • interactive entertainment experiences including challenge rooms and - games featuring virtual reality and augmented reality technologies. -° A, • immersive interior design in both permanent installations and temporary Customo-aesigne ,premium-casual exhibitions. menu for all ages. (Initial Concept Menu is enclosed.) Exclusive - Food & beverage offerings will be filled with "Easter Egg" moments related to Exclusive merchandise available only at Wonderverse Sony's films and television * Collectibles ' * Sony technology Limited edition V * Seasonal * Film-release-specific , ""` Event-specific - CONFIDENTIAL PROPERTY OF SONY PICTURES Accessory Exhibition : Retail Space • The 30,000+ square foot ` exhibition area will feature a rotation of touring technology, science, and art 't exhibitions, mcludin — promotional tours for film, music and television releases. • Increasing annual I 6L ■�i11� attendance by offering guests new exhibits and '=N► =� experiences. w4 MW • Providing substantial retail experiences customized for each exhibition. • Liquor Service will occur only with Special Event or other, separately-issued ' , - ! .�,,�,�• licenses from the Village. CONFIDENTIAL. PROPERTY OF SONY PICTURES Sign • •ts — Potentially visiblefor • 83 . • NorthwesterlyStreet I 161h Street • White and silver self-illuminated name sign on glass fapde No flashing,blinking,moving,flickering,animated audible $ 3 effects and lights on exterior graphics rNo Exterior Signage 8< O cl� , y r i !c 22^a Street CONFIDENTIAL PROPERTY OF SONY F' Sign Concepts — — Facing Interior of Oakbrook Center and 22nd Street -', 1611,Sa-eec a White and silver self-illuminated name sign on fa4ade V p • '' • No flashing, blinking, moving, flickering, animated �.. • audible effects and lights on exterior graphics ' oi� No Exterior Signage f � 4 ,-, -. M qM A. �f y Y' 22,,,' Street :,iCTURES PROPOSED MENU DECEMBER 2021 E S T . 2 0 2 3 INDIA - SAMOSA Shareablos Spiced potatoes and peas with lentils and p onions in a savory, crispy pastry shell . INDONESIA-SATAY Served with tamarind chutney Marinated chicken, peanut dipping sauce Snack Time GREECE - SPANAKOPITA Individual spinach pie made from phyllo PERU-CEVI dough with feta and dill Peru's nationall dish. POLAND-KRAKOWSKI Sea Bass, sweet corn, Braided bread twistlime juice, chili AUSTRALIA - MEAT PIE ,I that is crunchy on 2-Bite wonders of seasoned chicken, the outside with aCHINA-SAO BUN mushrooms, and seasonal veggies chewy interior Handhields Savory meat stuffed clouds! TURKEY-SIMIT Large rings covered USA - BACON CHEESEBURGER MEXICO-ELOTE in sesame seeds Boz beef patty, house-made maple bacon, Corn off the cobb, similar to a bagel Cabot Clothbound Cheddar, onion straws, cotija, lime-chili tomato leather, butter lettuce mayo, cilantro CHINA-DUMPLINGS Xiao Long Bao pork MEXICO - ORIGINAL STREET TACOS JAPAN-GYOZA soup dumplings Carne Asada, house-made corn tortillas, Crispy, pan-fried guacamole, onions, cilantro, lime shrimp dumpling SOUTH KOREA-GIMBAP Giant maki rolls COLOMBIA - AREPAS INDIA-VADA PAY Chicken, avocado, cuajada fresh cheese, Spicy potato patty, ITALY-ARANCINI lime-corn salad in a thick, corn tortilla chutney, soft bun Crispy, cheesy rice balls VIETNAM - BANH MI TRINIDAD-DOUBLES Marinated pork belly, pickled veggies, Flat bread filled with BRAZIL-COXINHA jalapenos, fresh herbs, crunchy baguette curry chickpeas Brazil 's favorite Potatoes The World Over JAPAN-KARAAGE street food. Chicken The crispiest, and cream cheese USA - GARLIC FRIES crunchiest fried filled croquette Seasoned curly fries, fresh garlic, chicken bites you've SPAIN-EMPANADAS parsley, house-made ranch dipping sauce ever had Flaky pastry dough BELGIUM - POMMES FRITES hot pockets filled with savory meat and Twice fried, crispy and fluffy, curry vegetables ketchup, honey-mustard mayo PERU-ANTICUCHO CANADA - POUTINE Beef kebab with Thick fries, cheese curds, beef gravy i peppers, onions, j mushrooms SOUTH KOREA - HOEORI GAMJA � f Tornado potatoes, parmesan PROPOSED MENU DECEMBER 2021 2 0 2 3 EST . U HAWAII - POKE USA-CHEESECAKE Classic NY Cheesecake Sashimi grade ahi tuna, green onions, soy strawberries sauce, sesame, macadamia nuts, scallions SPAIN-CHURROS JAPAN - TONKOTSU RAMEN House-made, fried to Beverages Pork broth, fresh ramen noodles, pork order, cinnamon sugar belly, boiled egg, corn, inari , nori , fish thick chocolate dip PERU-PISCO SOUR cake, beansprouts, green onion Pisco, egg whites, BELGIUM-GAUFRE bitters, lime juice CHINA - FRIED RICE Liege style waffle, Rice, chicken, shrimp, vegetables, egg caramelized pearl and CUBA-MOJITO ---- powdered sugar I White rum, sugar, lime, bubbles, mint PORTUGAL - PASTEL DE NATA CANADA-CAESAR ENGLAND - FISH & CHIPS Custard tart, Canada's answer to the Cod, beer batter, "chips," tartar sauce cinnamon Bloody Mary JAMAICA - JERK CHICKEN JAPAN-OKOSHI USA-MARTINI Classic Jerk marinated quarter chicken, Japan's answer to a Gin, vermouth, shaken wood fired grill , rice & beans rice crispy treat MEXICO-MARGARITA SINGAPORE - CHILI CRAB NETHERLANDS Tequila, lime juice, Whole, stir-fried in a sweet and sour POFFERTIES blue agave nectar sauce, rice, steamed buns Small , round cakes, whipped cream, fresh USA-MAI TAI JAPAN - KARAAGE fruit, rum sauce Rum, lime juice, Sake & ginger marinated fried chicken orgeat syrup, orange PHILIPPINES - liqueur, juice, - - HALO HALO grenadine float Layered shaved ice, condensed milk, mango BEER/WINE/SPARKLING USA - CHICAGO DEEP DISH jelly, fresh fruit, Layered, crunchy crust with a variety of flan, macapuno SODA/JUICE/MILK fillings and toppings ARGENTINA - COFFEE/TEA CHOCOTORTA HOT CHOCOLATE USA - NY CLASSIC Chocolate cake LEMONADE A plain pie with a thin, soft, and MILKSHAKES foldable crust. Toppings extra HORCHATA MANGO LASSI USA - CALIFORNIA THAI ICED TEA Individual pies personalized for you AGUAS FRESCAS BUBBLE TEA ITALY - NAPLES r LICUADO The one and only Original - Margarita Sample Sony Wonderverse SERVER PROCEDURE CHECKING ID for ALCOHOL RELATED PURCHASES UPDATED 12.01.2021 Sony Wonderverse Restaurants and Food Service venues will check the identification of all customers who order an alcohol beverage or product containing alcohol. When a guest orders an alcoholic beverage,always ask"Do you have some ID, please?" rather than"How old are you?" If they do not have an ID state that company policy prohibits you from serving drinks without a valid form of ID. For example: "I'm so sorry, but our company requires that we must see a valid form of ID showing that you are 21 years or older, regardless of appearance,to serve drinks. If the guest appears upset or wishes to talk to management, discreetly contact the floor manager. Do not promise that the floor manager will approve the sale.The floor manager will greet the table talk to the table. When you are presented with an ID follow these guidelines: ❑ Check the birth date to see of the person is 21 years or older. ❑ Check to see of the birth date has been altered. ❑ Check the ID photo and recorded height for resemblance with the guest. Compare the hairline, eyebrows and chin shape on the photo-these are the most difficult features to change. ❑ Check the expiration date. If it is expired, it is not a valid ID. ❑ If a bottle of wine is being ordered,check the ID's of all the guests at the table. ❑ Always hold the ID in your hand and feel for any unusual raised surfaces. ❑ Look the ID under a bright light or glue lines or pin-holes where bleach may have been injected. Check under a black to view the verification image. ❑ Check the size,thickness and edges of the ID; ragged edges may indicate tampering. ❑ Check the back of the ID. Some state licenses have the ID numbers duplicated from the front. Ensure they match. ❑ If the word duplicate is stamped on the license, someone else may have the original. Ask for another form of identification. ❑ if you are unsure,ask for another form of identification or for personal information, such as an address, birth date, age, middle initial,or zodiac sign. If the customer doesn't provide another ID, politely refuse to sell the alcohol. When refusing a sale, follow these guidelines: ❑ If the guest objects or becomes difficult, de-personalize the situation by explaining that it is the law and company policy. For example: "It is not you that is the problem—we need a valid ID to serve." ❑ Be discreet—do not humiliate a customer in front of other customers or their friends. ❑ Do not antagonize young customers—they will one day be of legal age and you want them back. My signature below indicates I have received, understood, and successfully trained on how to check identification cards for the purposes of establishing the legal age of guests for allowing the sale alcohol beverages and alcohol products in accordance of state law and company policy. Trainee: PRINT/SIGNATURE DATE Trainer: PRINT/SIGNATURE DATE ServSafe Alcohol Fundamentals of Responsible Alcohol Service Checking Identification After completing this chapter. you should be able to: ■ Identify acceptable forms of identification. 0 Identify the characteristics of a valid ID. N Identify valid IN issued to minors. Verify that an ID is genuine. K Verify that an ID belongs to the guest who has presented it. ■ Identify when to check IDs. ■ Identify the proper procedure for checking IDs. ■ Properly use bar-code and magnetic-stripe ID readers. ■ Identify the proper way to deal with a fake ID. Chapter 3 Checking identification TEST YOUR KNMLEDGE . -;r.a A birth certificate is an acceptable form of identification. (Seepage 33.) 2. True or False To be valid, an ID must contain a state seal. (See page 3.6.) 3. Tri An ID with split lamination is not valid. (See page 3-5.) 4. True or False IN containing the words "Official" "Authentic," or "Secure" are not genuine. (See page 3-10.) 5 4.ae or A guest that avoids eye contact while you are carding him may have presented a fake or altered ID. (See page 3-14.) For answers, please turn to page 3-20. CONCEPTS ■ Hologram Three-dimensional image that appears to change when viewed from different angles ■ Lamination. Plastic film enclosing many state-issued IDs. ■ Ghost phot o 1 mage Faint copy of the photo added to the ID as a security feature. ■ ID checking guide: Reference used to validate IDs It includes samples of each state's driNers'licenses and a detailed description of minor IDs, state ID cards, and valid drivers'licenses in current circulation. ■ I In re. de r Device used to validate IDs by reading information encoded in an ID's bar codes or magnetic stripes. 3-2 ServSafe Alcohol Fundamentals of Responsible Alcohol Service APPLY YOUR KNC WLEt : mot the Minor Which of these people is a minor? � r Aw 40 t For answers, please turn to page 3-20. 1 NTRMUCTI ON While all of the women in the photos look at least 21 years of age, all of them are minors.The woman in photo#I is only 17-years old! Many minors today look much older than they actually are. For this reason, it is dangerous to make a decision about service on a guess or hunch about a guest's age. As a seller or server of alcohol, you are responsible for ensuring that all of your guests are of legal age to drink.This can be a challenging task given the fast-paced environment in which you work. If there is any doubt about a guest's age, however, you must take the appropriate steps to verify that he or she is of legal age to drink. You have the legal right to refuse service if you suspect the guet is underage. Remember: you can be held criminally liable for serving a minor. 3-3 Chapter 3 Checking Identification AC'(-;EPTABLE FORMS OF I DENTI FI CATs CN! The types of identification that can be used to confirm a guest's age depends upon what is legally acceptable in your state or municipality. In most states, the following forms of ID are acceptable: "&Ulu�� t�i�I'K�MiOf Driver's License State ID Card Military In Military IDs and passports, while acceptable, are not commonly used -t forms of identification in ,; w.fiwi M• •+ �t rRsla�se rs.ss� most areas. For this reason, you should always use an ID �� ..«►.�.....•...,., °•'•• " •'•' iif3ti�1J�RlY�la R4t$19i i6+-.td,..,».cs...� checking guide to validate - them. Passp�� In some jurisdictions, an immigration card is an acceptable form of identification. Ask your manager if you can aoeept them. IDs that are valid in one state may not be valid in another. For example, some jurisdictions do not acknowledge out-of-state drivers' licenses or state ID cards as acceptable forms of ID. Check with your manager. 3-4 ServSafe Alcohol Fundamentals of Responsible Alcohol Service In most states, the following forms of ID are not acceptable: pN •* I71Mf,TM M! +rw�srtrsics t �y yi+ir►�aL � ouc saw ■ ,lC a arth Certificate School ID Voter's Registration Card »FRI FYI NG I DFNTI FI 'ATI CSN When checking an ID, you must verify that it ■ is valid. is genuine. I1 has not been issued to a minor. belongs to the guest. Each of these topics will be discussed in detail in the following chapters. Determining if an ID is Valid An ID must be valid before you can accept it. A valid ID has the following futures: 1# contains the �, �,�,�►�""' It contains the owrnr r,r+►, ,d,t � ' � � owner's photo, pif'!Rltlfi'►t1"I+MN !►�It'f1 f • The birth date can be 0 WNW ■ The photo is used to used to calculate the a WAS C tit.. t7sootts verify that the person age CM -ESE-aj 111 &-10 of the guest. �7inms-41-�tJL�at+ t who presented the ID is #MTA f the owner. erta�= 133 N It is current. 'r !t>M' ...MMN ITMItT 37 I t is i r.?,s t5 t r91rN TX taw OYr! ■ An expired license;is never valid. „r _ ! �__ _ ■ Several states use;IDs 1 that are laminated,or ■ Minors often use the enclosed in plastic. expired license of a family member or friend Lamination must be the who has been issued a It contains the ownpr`s stgnatUre proper thickness and new one. must not be split or IN The signature can be used to verify that the person who contain bubbles or presented it is the owner. creases. In most states,a damaged ID is not valid and mus be replaced. Chapter 3 I Checking Identification APPLY YOUR KNMLEDGE: Vb/id or Invalid? Circle the ID(s) that are not valid. 77 do .O... �.. wlw OM tom- MW AW wna uacaa.e t ou" ' Bt!}f'7fM MfCq Ldfl�llt i$11t*V-Co �FfF.L� iNi# al+..sY•. wr++AM'g1e• fl"Ilm 4 ftwf R t i—v +rte "M 04 f 3 For answers, please turn to page 3-20. Determining if an ID Has Been Issued to a Minor All states add special features on a minor's ID to make an underage gum easy to spot.These include: • Ln--iyp.r ted colors Title bars. Many states use specific colors in title bars, headers and bands used to highlight text on the ID. See the ID at right. ServSafe Alcohol Fundamentals of Responsible Alcohol Service Photo backdrops. Some states use a red, yellow, or blue photo backdrop to MINOR VERTICAFORMAT identify minor IDs. Outlines and borders around photos. Many stag use red frames,outlines, Text indicating or borders around photos on minor IDs. guest is a minor Text. Several states display the minoruntil the date listed 's birth date, name and address, and other text in a special color. • Text M Most states include the words, "UNDER 21,"or"UNDER 21 UNTIL 00-00-0000"on the ID. ■ Lay,jt feature:. ••�- Photo placement. In some states, a minor's photo is placed on the opposite side of where it is placed for someone 21 years or older. In Minnesota, for _ example, a minors photo is placed on the left side of the ID, while a person wFrT j who is of age has a right-sided photo. $M *r+. usc�.c K Mono Format of the ID.The IDs issued to minors in many states are in a vertical format rather than the horizontal format used for those over 21 years of age. I loom Blue block Ghost photo images. A ghost photo image is a faint copy of the photo highlighting added to the ID as a security feature. Many states place a ghost photo image expiration date on all IDs, while some states use the ghost image only on minor IDs. NEBRASKA too" 21 r �� aa+sies t-zs+tee am rnru+E.. M+1 - v� �s m Cost photo 3-7 Chapter 3 Checking identification Using the Birth Date to Verify a Guest's Age Many state IDs include the date that the minor will tum 21-years old.This eliminates the need to calculate the guest's age from his or her birth date. However, since several states do not provide this information, it is important to be able to calculate if a guest is old enough to drink. Example: The guest was born on May 5, 1982. Add 20 to the guest's birth year. 1982 + = 2002 Guest's Total birth year Step 2 Add 1 to the total. [-2002 + = 2003 Step 1 total Calculated year Step 3 Compare the calculated year to the current year. 20030 � 2004 i Calculated Current year year JIF - THEN The calculated year occurs before the current year The guest is 21 years old or older. The calculated year occurs after the current year 'The guest is underage. The calculated year matches the current year and • the guest's birthday has passed ■ The guest is 21 years old. • the guest's birthday has not passed ■ The guest is underage. In the example, since the calculated year(2003) occurs before the current year (2004),the guest is 21-years old or older. 3-8 ServSafe Alcohol Fundamentals of Responsible Alcohol Service Nbur establishment may also post signs or calendars that state a guest must have been born on or before the current date to be served alcohol in your r establishment.These can be excellent aids to help you determine if a guest is _ u � old enough to drink.They are typically available through your liquor 1983 distributor.Talk to your manager. .. APPLY YOUR KNOWLEDGE: To Serve or Not to Serve? it is July 19. 2004. Based on their birth dates, which of the following guests are old enough to be served? 1. Someone born on 12-31-83 3. Someone born on 05-11-85 2. Someone born on 01-18-84 4. Someone born on 07-01-82 For answers,please turn to page 3-20. Verifying That the ID is Genuine It is important that you become thoroughly familiar with the valid IDs in your state and neighboring states. In recent years, states III have developed IDs that are difficult to alter or falsify, but counterfeiters have also become more sophisticated at creating genuine-looking IDs.The key to spotting fake IDs is to be knowledgeable and to use the most current tools at your disposal. �3Nle ir, ' Check with your manager for the valid IDs issued by your state. Another important tool you can use is an ID checking guide.These / guides provide full-size samples of each state's drivers' licenses.They also provide a detailed description of minor IDs, state ID cards, and , valid drivers' licenses in current circulation. Chanter 3 i Checking identification Characteristics of Genuine IDs To determine if an ID presented by a guest is genuine, look for the fallowing characteristics: Proper text and images. The text on the ID must have the correct font and be properly spaced. Counterfeiters often place improper text or icons on IDs in order to avoid criminal liability IDs should not contain the words"Official,""Valid," "Secure," "Genuine," "Authentic," "Souvenir," "Novelty,"or similar terms. Also, look for improper icons such as keys or locks. States often include other security features on their IDs to discourage tampering. These include: r tis :t .:tfa + Special text or images. Several ,ren states place holograms or other images on their IDs. These -- ,� .--�;;• images can be seen only when the ID is tilted, or they might ".04 """ change color or shape when the Ift .� ID is held at an angle. Possible „, images include the state's name, seal, motto, shape, or other Note the i'v fake ID. i�rwine an this fa graphics. When checking an ID with one of these images, make sure it is appropriate, has been _ placed in the correct location, . and is not distorted. Several states include objects that can only be seen using ultraviolet light. If the ID contains these ` " "' i "Jt o features, you must make sure they are present. License numbers. All states Note the image of the key on this fake ID_ include a license number on the ID.This may consist of the person's social security number, or a series of letters and/or digits that may be coded to the person's name, birth date,etc. When checking IDs, make sure that this number contains the appropriate letter(s)and/or number of digits. If the number is coded to the person's personal information, make sure it is coded correctly. ServSafe Alcohol Fundamentals of Responsible Alcohol Service Clear photos. A blurry photo may indicate that the ID has been MARYLAND tai altered. Many stag include a ghost photo image on the ID as an ,w additional security feature. When checking 113s from these states, C make stare the ghost image is present and matches the photo. Amp ■ Appropriate information on the back. All state-issued ID cards At-COO I contain information on the back, such as an organ-donor signature LA^rp's" �y 1144'".it N 1— area or driving restrictions. A majority of states also include bar 100101111M codes, magnetic stripes, or both on the back of their IDs.These 01 00 contain specific data about the person, and can be accessed by using Thi indicating D t hathas ai thltas beeont o, an ID reader (see page 3-16). For states that include bar tides and/oraltered. magnetic stripes, make sure these features are present on the ID. You should be aware that the backs of fake IDs are sometimes blank or contain a statement that identifies it as a fake, such as"For Entertainment Purposes Only." For this reason, always check the back of an ID to ensure it is genuine. APPLY YOUR KNOWLEDGE 6heck It OW Using this page from the I.D. Checking Guide, identify ": "' *'-,�"*�■i► the features on the ID that should be verified to ensure the ID is genuine. M to M t *! -00 1 Sir, ap M►is tJiCE111fr Mli W NEBRASKA Dtse fptfl>ret ... • i t. +u$Aix" Vand~: t#ufon, tt.rtis 111#111 kuLLax3ri7a 1#>. ns itfialJ. 't n., .a. ran iat i 1,t.r .tio.• tv .Mt,iii, , ailir r*wrn„t the 4,11; ILrft.t r6*1ltaftt, r'tv w"its PIA11ta Cul 14"1W amwf ,#•z1 4'�41 .hac..r. .nhx wive Ih. For answers, please furs (Int ,11 vka 'S t a1t�4E k('l.tl I*Ik I It+ I1.�u+t_*tittfd itrat itia fhwtc-cVs uta9ei i I iC N.SF ats.*Vvir twfxpw Pte1r 4€rx#. 1#yi#I Ifxr tri .rem �,nt �+ }rte imugr a 1t= to page 320. bat -tI1M}ttlAVtAt_1)Ittttltti I It 1�[ . tl its 4tti• #x t ttki r},,t urns r t"et,a A Wr"ght,•t'tans Iwactn v., ioe W tfa! tR.t h;Lm .1_#11 a.11.�. }:r1+rq.O,r Oinsmot oin IVt fM'�license, t mN lu M. rllk-1111 7 t.r t ## t,#;.,; . 11*; tit t Iii 1 I.r,-,h mt,* with >rc#ih t 'atl�K :1 l:N'tq #f31-t)lil1}1 tilllft��+�5 ��! tit 1% T OWN* D Checking Guide page courtesy of The Drivers License Company 'IM , tx J"IfI-- .A NI)tA tat.t\'lit trta,l (til l VIII, Iw . to rta woke AtAmAt 1'11re %%11 t)Nt%t #.sat:,I•+,•art: h6etfx,rk t,. cd b tmur %tjrettnK-1 11"i L-ice/1N nutylbM=(%W ascan f.dk#af il h1 W' haus x ff+.1 phim's t%I%AJKT Aw I.N114_K :t to tt lutnahc<, rI#t ..n,}d d+wfw e�cs1 .tdr uttd # tilt Iter rA Hiwc i r 1+- t "9ftiNI* +rxUt,t+rurtt#it,se n•t', €+ws' -. '� tur)iut+} If.1tu ;111 tr ,sltaY eaaautsV eN,lt.inE #m mi Ismpv t~j ifl 't. n 1,•k!1,4 #c`w•°l VXi !f tft#tfRha 11 "of, Chapter 3 I Checking Identification Verifying That the ID Belongs to the Guest A common practice used by minors is to present the valid ID of a family member or friend.They might also use an expired license from an individual who has been issued a new one. To verify that the ID belongs to a guest: Compare the guest to the photo on the ID. When making the comparison, you should account for changes that may have occurred since the photo was taken, such as differences in hair length/color, facial hair, etc. look at the chin, nose,eye, eyebrows, hairline, and shape of the guest's face.They should match the features in the photo. U#rUti�i141 i�lt 1\1ii5 ciw$s c DL mooTls MW 01-"-" at 5-10 9XP" Mo1�4aSw. ORM PEST A SEX FEMALE r"t WT.133 0 w► SAMPSO%' AMY O R 1201 TREMAI�N STREET $ ` 01 arOWN T1 22W got* ServSafe Alcohol Fundamentals of Responsible Alcohol Service to Compare the guest to the physical characteristics ,.... Height/ Weight listed on the ID. Make sure the following features match: EY color - EX Vi!!% CLASS-c aDoe 01-U-8- �rroot a EXP*PFS'91 -f ' ORN PEST A St- FEMALE {`NII WT 135 Q Gender SAMPSON. AMY r. 21201 TREMAiN STREET 7 OLDfOWN TI 22345 0609 ami i- o'► WHFN TO CHECK I Ds Since it is illegal to serve alcohol to a minor, it is vital that you card any guest that appears to be under 21 years of age. Remember: you can be held liable for your failure to do so.To take the guesswork out of carding, many establishments require staff to card guests who are clearly older than 21 years of age—for example 25- or 30-years old. Always follow your house policies regarding when to card. Chapter 3 ( Checking Identification I HE PROPER PRC�ED 1RF FR R ,�-�ECKI NG IDS IDs must be checked thoroughly and properly according to the procedure below. While this may seem like an inconvenience,dally during a rush, you must never skip steps. Any time guests leave the establishment and then return, you should recheck their IDs. If you are in doubt or not comfortable with the situation, contact your manager. You have the legal right to refuse service if you suspect the guest is a minor. r . Is the ID OK `►••••�•••• It 'lid Greet the guest Politely ask the Verify the ID. politely. guest for lD. Make sure it The greeting can help Ask the guest to 14 is valid r you assess whether remove the ID from his the guest or her wallet. Hold thehas not been issued ID to detect signs of N is nervous(avoiding tampering. including. to a minor. eye contact), ! Bubbles and creases ■ is genuine. indicating that he or she may be using a ■ Improper thicknessbelongs to the guest. fake ID. ■ Ink signatures Signs of tampering may be easier to spot if you light the ID from behind while examining it. Greet the guest using the name on the ID to * discourage the guest from lending the ID to another guest. * remind you later that you've checked this ID. 3-14 ServSafe Alcohol Fundamentals of Responsible Alcohol Service ' Is the ID OK pop. NO W a: zSeek further Refuse service. verification. Whenever you refuse ■ Ask the guest for service to a minor, notify your manager. a second valid ID Be firm, but always rE express regret. Do not AND OR ■ sound authoritative or,judgmental. ■ embarrass the minor. ■ Compare the guest's signature You might say to the ID something like: signature. ■ '11m sorry but itl illegal to serve a minor." ANG 0 i ■ "I'm sorry, but I cant ■ Ask the guest save you without a valid ID." questions only the ID owner ■ "I'm sorry, but our could answer, company policy will not including. A'me to serve you„ What is your address.) How tall are you? What is your middle name? In what month vA=you bom? 3-15 Chapter 3 Checking identification APPLY YOUR KNOWLEDGE: Spot the Fake Circle the 11)(s) that are take. 4W At f!A • x htNc £��fe tss i!t E u ru WW •a.v t . i d� . aa, wr•= .�.; 3 For answers, please turn to page 3-20. I - I USING I D READERS Some establishments use ID readers to check IDs with bar codes or magnetic stripes. While these tools can help verify the age of a guest, they should be used along with the other checking procedures discussed in this chapter. It is especially important to compare the ID reader's display with the actual information listed w on the ID, since bar codes can be imported from valid ID cards. If the ID contains magnetic stripes, the stripes should be checked for signs of tampering intended to invalidate the riding. ServSafe Alcohol Fundamentals of Responsible Alcohol Service DEALING WITH A FAKE ID If you spot a fake ID, there are several steps you can take depending upon your company policy and the law in your jurisdiction.This may include refusing service, refusing entry to your establishment, and/or confiscating the ID. Always follow your company policy. APPLY YOUR KNOWLEDGE: Rate the Response This activity requires the Video/DVD 5; Evaluating Real-Kbrld Scenarios. After watching each scenario from Section 2 of this video/DVD, rate how well the employee handled the situation by placing the appropriate number in the space provided. Rating Scale 1 = Employee handled the situation effectively. 2 = Employee handled the situation somewhat effectively. 3 = Employee handled the situation ineffectively. Video Description Rating Segment Parents attempting to serve an underage child in a 1 fine-dining restaurant 2 Group of friends attempting to enter a nightclub 3 Flirtatious guest attempting to be served at the bar 4 Guests attempting to enter a nightclub 5 Guest attempting to be served at a sports bar For answers, please turn to page 3-2 1. 3-17 Chapter 3 I Checking Identification SUMMARY As a seller or server of alcohol, you are responsible for ensuring that your guests are of legal age to drink. If you serve an underage guest, you can be held criminally liable. Remember: you have the legal right to refuse service if you suspect the guest is underage. Always follow your company policies. The type of identification that can be used to confirm a guest's age depends upon what is legally acceptable in your state or municipality. In most states, this includes a driver's license, state ID card, passport, and military ID. When checking an ID, you must make sure it is valid, has not been issued to a minor, is genuine, and belongs to the guest who presented it. A valid ID is intact and current and contains the owner's photograph, signature, and birth date. States place certain features on minor IDs to make an underage guest easy to spot.This includes the use of designated colors, text, and specific layout features. Many states also show on the ID the date that the minor will be 21-years old.This eliminates the need to calculate the guest's age from his or her birth date. However, since a number of states still do not provide this information, you must be able to make this calculation. To determine if an ID is genuine, make sure that it contains the proper text and images, a clear photo, and the appropriate information on the back side. Check with your manager for information on the valid IDs issued by your state, and use an ID checking guide.To verify that an ID belongs to a guest, compare the guest to the photo and the physical characteristics listed on the ID. When checking an ID, start by politely greeting the guest.This can help you assess whether the individual is nervous--a sign he or she may be underage. Next, politely ask the guest to remove the ID from his or her wallet. Once you have looked at the name, greet the guest using it.This can discourage the individual from lending the ID to another guest, and it can help remind you later that you have already checked the ID. It is also important to hold the ID, since this can help you spot signs of tampering. Verify the ID by making sure it is valid, has not been issued to a minor, is genuine, and belongs to the guest. Seek further clarification if you are unsure that the ID is valid. You can ask the guest for a second ID, compare the individual's signature to the signature on the ID, or ask a question only the guest could answer. If you are still unsure that the ID is valid, refuse service and inform your manager. If you spot a fake ID, always follow your company policy. If your establishment uses an ID reader to check IDs with bar codes or magnetic stripes, make sure you always compare the display with the actual information listed on the ID. Do not rely solely on the ID reader. ID readers should be used in addition to the other checking procedures identified in this chapter. 3-18 y MULTIPLE-CHOICE STUDY WES11 ONS i. Which of the following forms of identification is acceptable for verifying a guest's age? A School ID C. Birth certificate B. Passport D. Voter registration card 2. To be valid,an ID must have all of the following features eft a A birth date. C. hologram. B. photo. D. signature. 3. All of the following features are used by states to indicate that an ID belongs to a minor except A placing the words"Secure,""Genuine,"or"Valid"on the ID. B. orienting the ID in a vertical format. C. highlighting the birth date in a different color. D. placing the photo on the side opposite of where it is placed for those over 21 years of age. 4. All of the following are grounds for rejecting an ID except A split lamination. B. improperly spaced text. C. a ghost photo image on the ID. D. a blank backside. 5. What should you do to verify that an ID belongs to the guest? A Check for splits in the lamination. B. Verify the state seal is in the proper location. C. Compare the guest to the physical characteristics fisted on the ID. D. Check the license number to see if the coding matches the personal information. 6. After asking for a guest's ID,why should you greet the individual using the name on the ID? A It helps you determine if the ID is valid. B. It prevents you from having to card the guest again later. C. It discourages the guest from lending the ID to another guest. D. It reduces your liability in the event that you miss something. For answers, please tum to page 3-,21. Chapter 3 f Checking Identification ANgWFRS Page Activity 3-2 Test Your Knowledge 1 False 2. False 3. True 4. True 5. True 3-3 Spot the Minor All of them are minors 3-6 Valid or Invalid? ID#2 is not valid because it is missing a signature and is not intact. ID#3 is not valid because it has expired. 3-9 To Serve or Not to Serve? Only#4 is over 21 years of age. 3-11 Check It Out! 1. The ID must contain a ghost image 2. The license must contain a two-dimensional bar code on the back 3. The date of birth must overlap the ghost image 4. The state name and seal must appear in a repeating pattern that changes color when the license is tilted and fluoresces under UV light 5. The state seal must overlap the photo and ghost image 6. The license number must contain one letter followed by eight numbers that are not spaced or coded 3-16 Spot the Fake Both ID 11 and ID#3 are fakes ID#1 has the word"authentic"on it,while the word"secure"and pictures of locks can be see on ID#3 ID#3 also has an incorrectly colored photo background. Continued on next page... 3-20 ServSafe Alcohol Fundamentals of Responsible Alcohol Service ANSWERS Page Activity 3.11 Rate the Response 1. Rating_1—Effective Here is how the server handled the situation effectively ■ He was not authoritative when refusing service. IN He quoted the law and the consequences to both himself and the establishment when denying service. IN He was firm in the decision to refuse service. 2. Rating: 1—Effective Here is how the valet handled the situation effectively. ■ He communicated important information to the doorman who was checking IDs. Here is how the doorman handled the situation effectively. ■ He thoroughly examined the ID to ensure it was genuine. ■ Since he was unsure if the ID belonged to the guest,he asked appropriate questions to verify it,including asking to compare the guest's signature with the signature on the ID ■ He was polite when refusing entry. 3. Rating:3—Ineffective The bartender made the following mistakes ■ The bartender failed to use an ID checking guide to examine the out-of-state ID ■ The bartender failed to notice that the photo did not match the guest.This should have prompted a more thorough examination of the 10. IN The bartender failed to notice that the back of the ID was blank indicating it was a fake. 4. Rating 3—Ineffective The doorman made the following mistake ■ The doorman failed to compare the readouts on the ID reader with the information on the IDs. 5 Rating 3—Ineffective The bartender made the following mistakes ■ The bartender failed to notice that the guest appeared nervous ■ The bartender failed to ask the guest to remove his ID from his wallet. 3.19 Multiple-Choice Study Questions 1 B 2 C 3. A 4 C 5. C 6. C FOOD & BEVERAGE ALCOHOL SERVING PROCEDURE • Contents o Full Service Restaurants Serving Procedure - pgs 1 - 3 o I.D. CHECKING GUIDE - page 4 o Alcohol Review Test - page 5 o Training Record - page 6 o I.D. CHECKING GUIDE - Inside Cover Insert Revised: 12.1.2021 M R-ProFun Name : Location : It Food & Beverage Alcohol Serving Procedure Objective: Outline Food & Beverage Alcohol Serving Proced re Eull Service Restaurant -A full service restaurant is where guests can be served their meal at the table, receives personal server attention, offered a broad menu and typically pay at the end of the meal. When alcohol is served,the restaurant is called an "on-premise" site,since the guest must drink inside the establishment. - Full-service restaurants- is a TIP accepting position. Tip procedures are specific to each area depending on the type of banking—server or cashier banking. - Employees must be 21 years and older to open and/or pour alcohol. At no time, shall an employee • under the age of 21 years open and/or pour alcohol. Employees between 18 and 21 years of age (sometimes referred to as minors in regard to serving alcohol) may serve alcoholic beverages in an area primarily designed and used for the sale and service of food for consumption on the premises as an incidental part of their overall duties.These minors cannot act as bartenders or cocktail servers.All alcohol must be kept locked unless an employee of 21 years or over is present. -Training: 1. Employees must have attended Food & Beverage Divisional Training. 2. Complete On The Job Training. 3. Must be TiPS(Training Intervention Procedures)trained within 40 days from their first day of work and be recertified every three years. -All guests that appear 50 years or younger must present approved forms of ID—(see ID CHECKING PROCEDURE). General Procedures: -All stored alcohol that is not set up for immediate sale must be kept in a secure area and locked up when not in usage Management must verify all sheets. -Warehouse deliveries of alcohol must be signed by a supervisor or manger upon delivery and must be put away in secured storage once received. All employees involved in the deliveries must be 21 years or older. • -Any employee is allowed to refuse service of alcohol with justifiable reason, including, but not limited to: No ID, Expired, altered, or fake ID's,observed guest passing alcohol to another guest without an approved wristband, signs of possible intoxication (see TiPS Training Handbook). -All back up alcohol must be kept in a secure area and locked up when not in use, - Employees are not allowed to purchase alcohol while on duty and cannot wear any part of their MR-ProFun I Food & Beverage Alcohol Serving Procedure— 12/1/2021 costume that identifies them as an employee of MR-ProFun. Employee discounts are not eligible on alcoholic purchases. -Any issues with alcohol must be reported to your supervisor or a manager immediately(e.g. intoxicated guests, handing off to a minor, unruly guest, missing alcohol). If you cannot reach management by phone, contact the nearest security or supervisor personnel to assist you.Call [TBDJ if there is an emergency or other security concern that needs immediate attention. Do not sell to intoxicated guests. Intoxicated guests may exhibit the following several behavioral cues: slur speech, glazed eyes, have trouble handing small items, appear forgetful, and may have issues with their balance. Do not let the guest get intoxicated. When in doubt,do not serve. Full Service Sales Procedure: 1. Take the guests order. Repeat their order to the guest to confirm it is correct. Ask the guest if they would like to order food. 2. Politely ask the guest for their ID to verify they are old enough to drink alcohol (See ID CHECKING PROCESS on page 9). If there is a problem with the I.D., call your manager. a. Must be a valid government issued driver's license, state ID, U.S. active military ID, alien registration card,or passport that contains an expiration date, birth date, and guest's picture. b. Check the expiration the date first. Expired cards are invalid. Do not accept receipts for a driver's license as they do not have a picture. c. Check the birthdate to ensure the guest is 21 years of age or older. d. Compare the guest to the picture. If in doubt, ask questions("May I verify your address, zip code, birthdate, etc.") If the guest does not appear to know the answers, ask for a second form of I.D. If you suspect they are underage,state that you need your supervisor's approval. Contact security and inform them you may have a potential underage guest trying to buy alcohol. e. All parties drinking alcohol must present their I.D.'s. If the guest does not have a valid ID and you are unable to determine the guest's legal age of 21 years or older, politely inform them of our procedure requiring a valid ID showing proof of age to serve alcohol. 3. Do not sell to a guest who is already intoxicated. Intoxicated guests may exhibit the following several behavioral cues: slur speech,glazed eyes, have trouble handing small items, appear forgetful, and may have issues with their balance(staggering). Never tell a guest that he/she is drunk. Simply state, "I am sorry but I cannot serve you. Would you like a soda or water instead?" Contact supervision if you need assistance. 4. Pick up their drinks as per your store procedures and deliver to the guests. S. Ensure you deliver the correct drink to the guest who ordered it. 6. Know where the drinks are going. Make sure that the guests do not pass off their alcohol to minor or a guest that you did not perform an ID check. Do not sell to a guest who is already MR-ProFun I Food & Beverage Alcohol Serving Procedure— 12/1/2021 intoxicated. Never tell a guest that he/she is drunk. Simply state, "I am sorry but I can no longer serve you. We do not want you to get sick. Would you like a soda or water instead?" Contact supervision and/or security if the guest appears intoxicated. 7. Guests cannot pour or consume alcohol brought in from the outside inside the restaurant. Contact your manager. 8. Guests are unable to carry their drinks outside of the restaurant perimeter. TIPS TO REMEMBER WORKING AT A FULL SERVICE LOCATION: Restaurant employees can spend more time with guests than a Quick Service location. Use your time to observe your guests behavioral cues and buy time between drinks. If you are tempted to give a guest a beer or wine to an intoxicated or underage guest,think again You can be held legally responsible if you serve someone who is under 21 years of age or is already intoxicated resulting court fines iail time and/or be a subiect of a personal lawsuit. You could be terminated and cost the Wonderverse its license to sell alcohol. A guest is obviously intoxicated when an average person can plainly observe that the guest is exhibiting behavioral cues.The usual behavioral cues are staggering, alcoholic breath, slurred speech, poor muscular coordination, etc. Do not tell the guests they are too drunk to serve.Tell them you can no longer serve them and/or we do not want them to get sick. Do not serve the guest. Contact management and/or security. You cannot sell alcohol before or after your shop's operating hours, unless otherwise directed • by your management.Alcohol cannot be sold between 2 a.m. and 6 a.m. in the State of California. Team leader/Supervisor Responsibility: Enforce all MR-ProFun policies & procedures regarding the sales and service of alcohol. Monitor the transportation, stocking, storage, selling and any handling of alcohol by the staff. Conduct regular spot checks with guests to ensure compliance with ID CHECKING PROCESS. Spend time with servers to ensure they are not over-serving and are following all procedures stated above. Ensure that all Department practices are being followed and adhered to according to procedure. - Keep all stored inventory locked at all times. Failure to check or properly check an ID that results in the service of alcohol to anyone under the age of 21 is grounds for termination. - The law allows the sale of alcohol between the hours of 6 a.m. and 2 a.m. It is unlawful to sell alcoholic beverages either by the drink or by the package, between the hours of 2 a.m. and 6 • a.m. of the same day. You cannot sell alcohol before or after your shop's operating hours, unless otherwise directed by your management. Alcohol cannot be sold between 2 a.m. and 6 a.m. in the State of California. MR-ProFun I Food & Beverage Alcohol Serving Procedure— 12/1/2021 ID Checking Process As a server of alcohol you must make certain that all your guests are of legal age. It is illegal to serve,sale or otherwise provide alcohol to guests less than 21 years of age. Check for valid ID from all Quests that appear to be 50 years old or less Determining if an ID is valid can be one of the toughest yet most important responsibilities you face.When checking IDs you must be aware of the acceptable forms of ID in your area.Contact your supervisor or your local liquor authority for requirements specific to your area. Commonly Acceptable Forms of ID Unacceptable Forms of ID I.Valid photo drivers license. I.Counterfeit IDs 2.Valid photo state-issued ID card. 2.Student IDs 3.U.S.acti%c-duty militarn ID. 3. Altered IDs 4.Valid Passport. 4.Borro%sed or Stolen IDS 5.Alien reeistration card. 5.Expired IDs 6.Order-bN-mail IDS. STEPS to Follow to Check IDs Step 1: If the guest appears 50 years or younger,ask the guest remove the ID from his/her KEY IDEAS wallet. You may want to compare the ID to the ID Guidebook,which shows all valid IDs from every state and province in the U.S.and Canada. In most arjeaStep 2: Determine whether or not the ID is valid: legal form11 a.Check the expiration date. identificata.Check the birth date have bothand a date h.Compare the photograph to the person in front of you birth. c.Examine the lamination.IIs it torn,frayed or damaged?) d.Look at the composition of the ID.(Does it correspond with the ID book?)e.Compare the guest's signature with the one on the ID e on y wf.Shine a flashlight to the back of the ID to spot any cuts or abrasions sure your guest is of age is to check ID! Step 3: Communicate with the person by asking questions,such as: Many illegal sales a.Is this your I.D.? occur because b.How old are you? servers either do not You do not need to know the answers.You are simply looking for hesitation in the check at all or do not person's response that might suggest this is not the person's valid ID. If the guest check carefully. states that the I.D.presented is not theirs,refuse service and ask for another I.D. Step 4: If you have any reservations,ask the guest for a second form of ID or tell him/her that you will have to get the ID approved. (See Underage Warning Signs) Step 5: Know where the alcohol is going. If you suspect that a guest is purchasing for an underage person,you cannot make the sale. Step 6: if you still have doubts--don't make the sale! Underage Warning Signs I am aware of the I.D.checking procedure and the A few signs may alert you to a potentially underage person A guest may: departmental policies on alcohol sales. I understand it is • hand money to someone else who is obviously of age my responsibility to enforce all policies on alcohol sales • hide one's face or look away while you are studying the ID and prevent over intoxication. I f I have any questions • seem nervous and move around frequently regarding policies on alcohol sales and I.D.checking,I • state that he is a regular or a friend of an employee will ask a supervisor before conducting the sale. • be in the restroom when the group orders for him/her • pick up an empty glass and ask for"another one" PRINT NAME: _ • order an unusual drink,such as a shot of rum • come to the bar to order drinks for a table full of people SIGNATURE: DATE _ • get upset when asked for ID. MR-ProFun I Food & Beverage Alcohol Serving Procedure—12/1/2021 Food & Beverage Alcohol Test Review Circle either TRUE or FALSE to the following statements below. 1. TRUE or FALSE: When checking a guest's I.D., I should ask for the guest to remove their I.D.from their wallet. 2. TRUE or FALSE: I could be legally liable (fines, possible jail time, sued) if I sell,give, or transfer alcohol to a guest under 21 years of age or a guest appears intoxicated. 3. TRUE or FALSE: I can still accept a guest's I.D. if it is expired as long as their date of birth shows the guest to be 21 years or older and they match their I.D. picture. 4. TRUE or FALSE: 1 should contact my supervisor and/or security if I suspect an underage guest is attempting to buy alcohol or if a guest is intoxicated, even if I refused service. S. TRUE or FALSE: I can refuse service of alcohol with a justifiable reason, including, but not limited to: expired, altered,fake or no I.D.s or signs of possible intoxication. 6. TRUE or FALSE: An intoxicated guest may show one or more behavioral cues such as slurred speech,glazed eyes,trouble handling small objects like their credit card, appear forgetful, and may stagger as they walk. 7. TRUE or FALSE: I do not have to check a guest's I.D. if they already has an I.D. CHECKED wristband. S. Circle the date of birth on each of the of the I.D.s cards below. 9. Underline the expiration date on each of the I.D.cards below. 10. TRUE or FALSE: The guest on the right is under five feet tall and has brown eyes. 0 NEW DRIVER LICENSE Q DRIVER LICENSE ISSUED DRIVERLICE"E PRIOR TO SEPT. 30, 2010 DE11234%8 ASS , CALIFORNIA EXP 0:: %C hone DRIVER UGENSE [LASS: ,.CARDHOLDER t- ,%IMA 267014TH STREE T - JANE IIITCNELL 6 XRAMT%*o-1"le ] Y 6ERN"I"$�. MITR NOMF Od71/9T' 8(}Mllll E,CP 9$2i]5 , alis SEX: f HAIR:BLN EYW. SE! E nAA 1* ff"1100 HT:$-11 HT: 189 ., i 7 DOBC MGT I.' W@T . cO wrrs,ammrnx aWJDTeo+o �LASM M OMIM f1iNOMt lYIIOAIMM Ml1 r^ ...,ywr a.r9`wee wP,auea `we n aebe ar r 1+6"MT 6 vel+4eed 6x,1-ie 'yy ♦ a[�U. � �`i . .M bl lvcn X11« 1 is,up 1999,699 M,oc TC/99 W9t.4 rf2lil M!•f 7M t�lp.fl>M�, TEST SCORE: (Number Correct/Possible Answers) Trainee: k PRINT/SIGNATURE DATE Trainer: PRINT/SIGNATURE DATE MR-ProFun I Food & Beverage Alcohol Serving Procedure—12/1/2021 FOOD & BEVERAGE ALCOHOL SERVING PROCEDURE TRAINING RECORD Revised: 12.1.2021 MR-ProFun TRAINING RECORD NAME: Trainer Date Description/Comments Trainee InitialsSupervisor Initials and Date and Date Food&Beverage Divisional Training—ID CHECKING PROCESS—sign off booklet. Full Service Food&Beverage Alcohol Serving Procedure —Hands On Serving Training. TiPs Training—Food& Beverage Divisional Training and pass test— Certificate will be issued and placed in employee's file. I certify that has successfully completed the hands- on training for Food & Beverage Alcohol Serving procedure and is able to work independently. Trainer: PRINT/SIGNATURE DATE My signature below indicates that I have read and understand the Food & Beverage Alcohol Serving Procedure and received hands on training. I was given the opportunity to ask questions relevant to my training and I am able to work independently. I understand that I must complete the TIPS training class and failure to attend/pass may result in being assign other duties until I can pass. I understand that failure to comply with alcohol serving procedure may result in disciplinary action, not to exclude termination. I understand that serving to any persons under the age of 21 years of age or appear to be intoxicated is against the law and I may be subject to criminal,judicial and/or civil judgments. Trainee: PRINT/SIGNATURE DATE MR-ProFun I Food& Beverage Alcohol Serving Procedure—12/1/2021