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Minutes - 06/15/2023 - Hotel Convention and Visitors Committee HOTEL, CONVENTION AND VISITORS COMMITTEE Upper Level Conference Room and Zoom Butler Government Center Meeting Agenda Thursday, June 15, 2023 10:00 A.M. CALL TO ORDER The June 15, 2023 meeting of the Hotel, Convention and Visitors Committee was called to order in the Upper Level Conference Room of the Butler Government Center at 10:15am by Village Manager Greg Summers. Those present go around the table and introduce themselves. ROLL CALL PRESENT: Resident Iftikharu Abbasy; Cynthia Ivey, Residence Inn; Adam Henrickson, Hyatt Lodge; Sherry Peters, Marriott; Carlos Moctezuma, The Drake; Julie Burn, Doubletree; David Carlin, Oak Brook Chamber. ABSENT: Resident, Tarique Junejo, Tim Geiges, Oakbrook Center; Dick Turner, LeMeridien; Nicole Patterson, Hyatt House ALSO IN ATTENDANCE: Greg Summers, Village Manager; Connie Reid, Executive Assistant; Joe Mitchell, Assistant Village Manager; Beth Marchetti, DCVB; Brook Delucca, Residence Inn; Jill Hare, The Drake, Michelle Marvin, Hyatt Lodge; VIA Zoom: Daniel Thomas and Mary Twomey of Time Zone One PUBLIC COMMENTS No Public Comments. APPROVAL OF MINUTES A. February 9, 2023, Meeting Minutes Dr. Abbasy moved to approve the minutes, there was a second, all in favor, no one opposed. Minutes approved. UNFINISHED BUSINESS A. Ratification of a Recommendation to Release of Funds to the DuPage Convention and Visitors Bureau 2023 First Quarter, 25% of 1% of Hotel Tax Receipts - $23,895.69 MINUTES OF THE JUNE 15, 2023 MEETING OF THE OAK BROOK HOTEL, CONVENTION AND VISITORS COMMITTEE OF THE VILLAGE OF OAK BROOK APPROVED AS WRITTEN ON NOVEMBER 30, 2023 Dr. Abbasy moved to ratify the recommendation to release funds to DCVB, seconded by Carlos Moctezuma, all in favor. No one opposed. ACTIVE BUSINESS DCVB Update – Beth Marchetti Beth Marchetti suggests allowing TZO to go first. TZO Presentation VM Summers begins by saying that a sub-committee was formed to assess the proposals that were received in response to the RFP for marketing firms. Three firms were selected for interviews, and Time Zone One was selected. Time Zone One then met with each hotel individually to talk about what they would like to see in the campaign, what their needs are, and what they would like the focus to be. TZO has prepared a little bit of a response to that; the Village would like to get confirmation from the overall committee that this is the direction they want to go in so that we can begin negotiating the contract with Time Zone One to get before the Board of Trustees for formal approval. Daniel Thomas explains that TZO has met with each of the hotels and is now looking for a deeper recommendation on how the marketing campaign and in particular the funding will be allocated. He goes on to say that they also are looking for a recommendation as to the look and feel of the campaign. They have been looking at what opportunities are in each respective hotel and how to position the Village of Oak Brook as an alternative to Chicago. He continues by saying that today is not about the creative, it’s about getting a deeper and clearer picture of how the hotels would recommend spending the media dollars. Daniel Thomas quickly goes through his PowerPoint slides highlighting the primary objective of attracting business travel to the Oak Brook area as a viable alternative to Chicago. And in targeting the business traveler it will have the halo effect that will also attract leisure travel. He touches upon the opportunities and barriers that Oak Brook hotels have. He continues with the geographical areas where they will be concentrating on the campaign and who their primary market will be. Daniel goes through the different paid digital media platforms where they will invest marketing dollars. He then states that TZO prefers to hear suggestions from the hotels before sharing their recommendations, though he does say that he is advising that the bulk of the campaign dollars go to digital marketing. Continuing, Daniel Thomas goes through some scenarios and platforms emphasizing the trackability of each. Lastly, it is confirmed that $370,000 is allocated to marketing, and $130,000 goes to creative development including website creation and hosting. One of the hotels asks for more specific information regarding the creative aspect; Daniel Thomas makes it clear that they are not putting any time into the campaign until there is a signed contract. TZO drops off the Zoom connection and conversation ensues regarding what was proposed and how to proceed. Beth Marchetti from DCVB wanted to make it clear that she was not part of the vetting process that chose TZO and that she is only familiar with their firm because they are the agency that represents the state. The conversation continues between the committee members regarding reporting metrics, accountability, the creative that the subcommittee perused, and the subcommittee’s confidence that TZO was the best choice. Dr. Abbasy makes a motion to move forward with developing a contract with Time Zone One for marketing, Carlos Moctezuma seconds, all in favor no one opposed. Beth Marchetti begins by touching upon a $625,000 grant that the DCVB will be getting to help with bringing back group and meeting market. She then quickly goes through the other grants that the governor is providing, highlighting one for downstate and one for recreation. She shares the current leisure campaign that the CVB’s are participating in and continues with the other marketing that DCVB is part of. Ms. Marchetti shares that there is a curling facility in Villa Park. She helped write a grant for the purchase of curling stones that can only be purchased from Scotland. DCVB did a site tour and shares that they will be hosting two large tournaments coming in 2023, 2024, and 2026, all of which will need overnight stays, and since Villa Park does not have hotels, the business will be coming this way. She then very quickly runs through the other sporting events that are coming to the area, including TY Warner Park swim competition, A Hockey Tournament, which may request rebates from the hotels and the Village does pay part of the rebates by way of grants going to the individual hotels. A conversation ensues regarding the benefit of hosting hockey tournaments, including restaurant and activity revenue in the area. Beth then goes through the new reports that the DCVB can now produce, including heat maps. She then invites everyone to join the DCVB at Medina Country Club to discuss the 2026 President’s Cup on August 10th. ADJOURNMENT Motion to adjourn made by Iftikharu Abbasy seconded by Sherry Peters, no objections. Meeting adjourned at 11:30am. ATTEST: ______________________________________ ______________________ Connie Reid Date: Executive Assistant Village of Oak Brook