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R-1158 - 02/28/2012 - MARKETING - Resolutions Supporting DocumentsAGENDA ITEM Regular Board of Trustees Meeting of February 28, 2012 ITEM G.F.3) 'Will SUBJECT: Hotels of Oak Brook 2012 Marketing Campaign Approval FROM: David J. Niemeyer, Village Manager BUDGET SOURCE/BUDGET IMPACT: $190,200/Hotel Tax Fund (Program 171- 73600) RECOMMENDED MOTION: Motion to approve Resolution 2012 - MRKTG -EX1 -R -1158, a resolution approving and authorizing the execution of a Retainer Fee Services Agreement for Advertising and Marketing Services by and between the Village of Oak Brook and Point B Communications as recommended by the Oak Brook Hotel, Convention and Visitors Committee and authorize the Village Manager to execute the 2012 Hotels of Oak Brook Strategy and Marketing Plan. Background/Histom At its February 16 meeting, the Oak Brook Hotel, Convention and Visitors Committee was presented and discussed the attached 2012 marketing campaign. The Committee would like to make a formal recommendation to accept Point B Communications for marketing the Hotels of Oak Brook. The agreement provides for a monthly retainer fee of $2,100.00 to be paid to Point B Communications for all coordination services, conference time, travel, strategic planning, media research, marketing plan development, consultation, etc. This fee is $1,000.00 less monthly than last year's retainer fee for a total retainer reduction of $12,000 for 2012. These services are not insignificant given the time that is spent executing the marketing tactics, coordinating with the marketing subcommittee, monitoring the success of projects and responding accordingly, obtaining various approvals, etc. Costs for creative ad production by Point B Communications are billed separately as a part of each applicable job. The agreement with Point B Communications to execute the Hotels of Oak Brook 2012 marketing Plan is $165,000 and the cost for the retainer fee is $25,200. Thus, the total agreement with Point B is $190,200 for 2012. The funds for this program come from the I% room tax on overnight hotel stays in Oak Brook. Last saved by DEFAULT J:\Agenda ItemsJAG- 2012 Mkt campaign - Hotels.doc Last printed 224/2012 3:07 PM A copy of the 2012 Marketing Plan is attached to the 2012 Hotel Marketing Plan Agenda Item under Active Business where Point B will be giving their presentation. Recommendation: That the Board approve Resolution R -1158 authorizing the execution of a Retainer Fee Services Agreement for Advertising and Marketing Services with Point B Communications as recommended by the Oak Brook Hotel, Convention and Visitors Committee and authorize the Village Manager to execute the 2012 Hotels of Oak Brook Strategy and Marketing Plan. Last saved by DEFAULT 3:Wgenda lternMG- 2012 Mkt campaign - Hotels.doc Last printed 2/242012 3:07 PM RESOLUTION 2012 - MRKTG- AG -EXI -R -1158 A RESOLUTION APPROVING AND AUTHORIZING THE EXECUTION OF A RETAINER FEE SERVICES AGREEMENT FOR ADVERTISING AND MARKETING SERVICES BY AND BETWEEN THE VILLAGE OF OAK BROOK AND POINT B COMMUNICATIONS WHEREAS, the Village issued a request for proposal in 2008 to purchase marketing, advertising, and promotion services to market the hotels, restaurants, entertainment venues, and retail sales facilities in the Village ( "RFP'); and WHEREAS, the Village received responsive and responsible proposals in response to its RFP and entered into a five -year contract with Point B Communications ( "Point B ") for the Village to purchase, and Point B to provide, advertising, marketing, and promotion services to the Village ( "Agreement'); and WHEREAS, pursuant to the Agreement, the Village must ratify a marketing agreement with Point B each year during the five -year term of the Agreement to approve each year's expenditures; and WHEREAS, pursuant to the Agreement, the village will ratify a retainer fee agreement with Point B if there are any changes in the fee schedule. WHEREAS, the Village and Point B desire to execute a marketing and retainer fee agreement for 2012 ( "Marketing Agreement'), attached hereto as Exhibit A; and WHEREAS, the President and Board of Trustees have determined that it is in the best interests of the Village to enter into the Marketing Agreement in a final form approved by the Village Manager and the Village Attorney; NOW THEREFORE, BE IT RESOLVED BY THE PRESIDENT AND BOARD OF TRUSTEES OF THE VILLAGE OF OAK BROOK, DU PAGE AND COOK COUNTIES, ILLINOIS as follows: Section 1: Recitals. The foregoing recitals are hereby incorporated into, and made a part of, this Resolution as the findings of the President and Board of Trustees of the Village of Oak Brook. Section 2: Approval of the Agreement. The President and Board of Trustees hereby approve the Agreement by and between the Village and Point B in a form acceptable to the Village Manager and the Village Attorney. Section 3: Authorization and Execution of the Agreement. The Village President and Village Clerk shall be, and hereby are, authorized to execute the final Agreement on behalf of the Village after review and approval of the final form of the Agreement by the Village Manager and the Village Attorney. Section 4: Effective Date. This Resolution shall be in full force and effect upon passage and approval in the manner provided by law. [SIGNATURE PAGE FOLLOWS] Ayes: Nays: APPROVED THIS 28th day of February, 2012 Gopal G. Lalmalani Village President PASSED THIS 28th day of February, 2012 ATTEST: Charlotte K. Pruss Village Clerk EXHIBIT A #11007931_vl AGREEMENT FOR ADVERTISING & MARKETING "RETAINER FEE" SERVICES BETWEEN THE VILLAGE OF OAK BROOK AND POINT B COMMUNICATIONS This agreement ( "Agreement ") is made as of this 16th day of February 2012 by and between the Village of Oak Brook ( "Village ") and Point B Communications ( "Agency "). WHEREAS, the Village contains a large number of hotels, restaurants, entertainment venues and retail sales facilities (collectively the "Attractions "); and WHEREAS, the Village desires to advertise, market and promote the Attractions to the general public; and WHEREAS, the Village desires to engage the Agency and the Agency desires to be engaged by the Village to advertise, market and promote the Attractions pursuant to the terms of this Agreement; and NOW THEREFORE in consideration of the mutual covenants and conditions contained herein and other good and valuable consideration, the receipt of sufficiency of which are hereby acknowledged, the Parties agree as follows: 1. The foregoing preambles are restated and incorporated herein by reference as though fully set forth herein. 2. Monthly Retainer: The following monthly retainer fees shall apply for the Village under this Agreement: $2,100.00 per month beginning January 1, 2012 through December 31, 2012. 3. Agency Services: The following are the services to be provided by the Agency pursuant to the terms of this Agreement. a. Account Management Services: The Agency shall provide a designated team of marketing professionals ( "Account Team ") to ensure sound strategic direction and general account management including on -going research (not including the utilization of outside research firm), planning, strategy, consultation, monitoring of business conditions and competitive set as well as the development of an integrated marketing communication plan and overall budget monitoring forecast. Account management services include continual evaluation of marketing initiatives, preparation of a semi - annual findings report plus modifying plans based on the findings report, as well as needs and market condition changes. The Account Team shall also serve as the Villages's primary day - today liaison to the Agency for all communication and reporting from meetings, conference calls as well as weekly and/ or monthly status reports. In addition the Account Team shall provide coordination of files and miscellaneous requests from Hotels of Oak Brook partners. b. Analyses and Assessment: The Agency shall thoroughly familiarize itself with the Village's products and /or services. their respective markets, competitors, business environment. overall marketing evaluation and Village needs assessment. C. Research and Strategic Planning: The Agency shall devote sufficient time and attention to properly evaluate the Village's needs, determine strategic direction and to summarize and convey findings and recommendations to the Village. The Agency shall also determine market penetration, segment reach and distribution vehicles. This does not include the utilization of outside research firms, if required, or requested by the Village. Advance written approval shall be obtained from the Village before using any outside research support resources d. Media Management: 1. Research: All media research fees for all retainer fee agreements are waived and considered fee inclusive. Research results for all media evaluations are reported by summary report that includes the Agency's recommendation. Media research is available for all primary market segments and other niche markets. 2. Planning: The Agency shall develop a comprehensive annual media plan for the Village and update the plan on an ongoing basis. All media plans shall be designed to conform to the budget of the Village as outlined .. All media selected for purchase shall be negotiated at the lowest possible rate for each participating project. 3. Call Screening: The Agency shall accept all media calls on behalf of the Village and report any qualified media opportunities on a regular basis. e. Accounting: The Agency shall provide accounting services for retainer, project and media billing and reconciliation.The Agency shall serve as a liaison between media and production vendors for accurate billing. This includes fielding vendor inquiries and any Village billing questions. f. Executive Staff Consultation: The Agency's Principal and Executive Creative Director shall provide time as necessary for planning and strategic creative development in collaboration with the Account Team and the Village. 4. Agency of Record: The Agency shall be named the advertising agency of record for the Village. As the agency of record, the -Agency shall have the right and responsibility to execute advertising and marketing funds established, as approved by the Village. The Agency's responsibilities include, but are not limited to, advertising, direct marketing, creative materials production, in -house marketing, promotional signage and merchandising. 5. Confidentiality: The Agency shall not at any time, including the period following the termination of this Agreement, reveal, use or make available to any other individual or organization confidential information regarding the Village's customers, methods of operation, marketing plan, etc. without the written consent of the Village. 6. Project Costs: Final costs shall be shown when the invoice is rendered. All charges for project services shall be invoiced progressively to the Village on a monthly basis as services are rendered for each job. 7. Requested Revisions: The Village shall be responsible for making additional payments, if any, for changes from original job assignments as directed by the Village. However, no additional payments shall be made for any revisions required due to an Agency error or omission. 8. Media Placement: The Agency shall execute media placement for the Village at the lowest available net rates. 9. Project Cancellation: The Village reserves the right at any time and in its absolute discretion to terminate the services of the Agency upon thirty (30) days prior written notice to the Agency. 10. External Costs: Out -of- pocket expenses such as printing, postage, lettershop, illustrations, photography, shipping, color and digital outputs, messenger service, supplies and materials, presentation boards and travel shall be billed as they are incurred.. Travel expenses are defined as mileage, ground transportation, parking, food and beverage. The Village shall be notified of any outside services that require partial or full payment such as photography, postage, research projects or others as required by vendor prior to the initiation of the project. 11 . Ownership of Materials: All materials produced by the Agency or commissioned by the Village under this Agreement, shall upon full payment of all outstanding charges, be the property of the Village. At such time, the Village shall have exclusive ownership of those materials. It is understood that work commissioned by the Agency from third party vendors including, but not limited to, photographers and illustrators, is subject to different ownership and usage rights which shall be determined on a case -by -case basis. 12. Tenn of Agreement: This Agreement shall be in effect for twelve months beginning January 1, 2012. This Agreement is subject to cancellation notice as outlined in paragraph nine (9) above. 13. Statutory Provisions: The Agency shall comply with the provisions of the Employment of Illinois Workers on Public Works Act, 30 ILCS 570/0.01 , et seq.; the Drug Free Workplace Act, 30 ILCS 580/1, et seq.; the Human Rights Act, 775 ILSC 5/1 -101, et seq.; and the Prevailing Wage Act, 820 ILCS 130/0.01, et seq.; the Veterans Preference Act, 330 ILCS 55.0.01 et seq.; but nothing herein shall require the application of those Acts unless required by state law. 14. Litigation/Venue. All disputes between the Village and the Agency shall, at the election of either party, be the subject of a civil suit. Venue for any such suit shall tie in the Circuit Court of DuPage County, Illinois. 15. Notices: Any and all notices, demands, requests and other communication necessary or desirable to be served under this Agreement shall be in writing and shall be either personally delivered or delivered to the Party or the Parry's attorney by (t) facsimile transmission, (ii) prepaid same -day or overnight delivery service (such as Federal Express or UPS), with proof of delivery requested, or (iii) United States registered or certified mail, return receipt requested , postage prepaid, in each case addressed as follows: To Village: Village of Oak Brook Attn: Village Manager 1200 Oak Brook Road Oak Brook, Illinois 60523 Fax: 630-360-5027 To Agency: Point B Communications 750 North Orleans Suite 550 Chicago, Illinois 60654 Fax: 312-867-7751 16. Or such other address or addresses or to such other party when any party entitled to receive notice hereunder may designate for itself from time to time in a written notice served upon the other parties hereto In accordance herewith. Any notice sent as hereinabove provided shall be deemed to have been received (i) on the date it is personally delivered, If delvered In person, f) on the date it is electronically transmitted if delivered by facsirm7e transmission, (iii) on the first business day after the date It Is deposited with the overnight courier service, if delivered by overnight courier service, or (iv) on the third (3rd) business day following the postmark date which it bears, If delivered by United States registered or certified mail, return receipt requested, postage prepaid. Miscellaneous: The provisions which follow shag apply generally to the obligations of the Parties under this Agreement: a. This Agreement may not amended except pursuant to a written instrument signed by both parties. b. This Agreement is binding upon Me successors and assigns of the Parties. a. The waiver by either Party of any breach or violation of any provision of this Agreement strap not be deemed to be a waiver or a continuing waiver of any subsequent breach or violation of the same or any other provision of this Agreement d. Each of the Parties to this Agreement represents and warrants that it has the full right, power, legal capacity and authority to enter into and perform its respective obligations hereunder and that such obligations shag be binding upon such party without the requirement of the approval or consent of any other person or entity in connection herewith. e. This Agreement contains the entire understartdmg between the Parties with respect to the subject matter herein. There are no representations, agreements, or understandings (whether oral or written) between or among the parties relating to the subject matter of this Agreement, which are not fulty expressed herein. I. This Agreement creates no rights, title or interest in any person or entity whatsoever (whetherunder a third parry beneficiary theory or otherwise) other than the Parties. g. This Agreement may be executed in counterparts. Facsimile signatures shag be sufficient h. Under no dreumstances shag this Agreement be construed as one of agency, partnership, joint venture or employment between the Parties. The Parties shall each be solely responsible for the conduct of their respective officers, employees and agents in connection with the performance of their obligations under this Agreement. Village of Oak Brook By; David Niemeyer, Village Manager