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S-1197 - 06/12/2007 - LIBRARY - OrdinancesORDINANCE 2007-LY-EX1 -S-1 197 AN ORDINANCE RECONFIRMING THE REFERENCE POLICY FOR THE OAK BROOK PUBLIC LIBRARY WHEREAS, the Library Director has prepared and recommended the attached revised Reference Policy for the Village of Oak Brook Public Library (the "Library"), and WHEREAS, the Village of Oak Brook Library Commission has reviewed this Reference Policy and recommended that the Village Board approve the Reference Policy for the Library; and NOW, THEREFORE, BE IT ORDAINED BY THE PRESIDENT AND BOARD OF TRUSTEES OF THE VILLAGE OF OAK BROOK, DU PAGE AND COOK COUNTIES, ILLINOIS as follows Section 1 • That the Reference Policy, a copy of which is attached hereto and incorporated herein as Exhibit A, is hereby approved and adopted in its entirety superseding all prior editions of the Village of Oak Brook Public Library Reference Policy and Youth Services Policy, adopted in 1995, last revised in 2005 Section 2 That all ordinances or parts thereof in conflict with the provisions of this ordinance be and the same are hereby repealed to the extent of such conflict. Section 3- That the Village clerk is hereby authorized and directed to publish this ordinance in pamphlet form in the manner provided by law. Section 4. That this ordinance shall be in full force and effect from and after its passage, approval and publication as required by law APPROVED THIS 12th day of June, 2007 afin W. Craig illage President PASSED THIS 12th day of June, 2007 Ayes Trustees Carson, Kennedy, Manofsky, Saiyed, Sanford and Wolin Nays None Absent. None con U -Y ATTEST. Charlotte K Pruss Village Clerk EXHIBIT OAK BROOK PUBLIC LIBRARY REFERENCE POLICY The Reference staff of the Oak Brook Public Library responds to the information needs of their users, providing clear and accurate answers to all patron inquiries, regardless of age, gender, sexual orientation, race, or ethnicity of the questioner, or purpose of the question. Reference Service is provided by professionally trained individuals. This policy statement serves as a foundation for developing procedures and for providing clarification to patrons and staff concerning reference services. Services • Reference services are available during all hours the library is open. • Users have a right to expect consistent service from all members of the staff. Inquiries received in- person, by phone, fax, mail or email are answered as expeditiously as possible, with priority given to patrons on site. Library staff may make judgments about the time available to answer lengthy questions, or those requiring expertise or materials outside the Oak Brook Public Library. In such cases, the staff will give a thoughtful referral to other resources or institutions. Librarians will not research questions which are known to be school work, a contest or game; but will suggest possible research techniques. Interlibrary Loan is available to Oak Brook residents only. Resources Reference staff uses many sources of information to answer questions. These include, but are not limited to books, periodicals, electronic sources, databases, government agencies, associations and individual authorities. The professional staff reserves the right to determine which sources are most appropriate for each query. Ethical statement • The Oak Brook Public Library subscribes to the American Library Association's Library Bill of Rights and Code of Ethics. • The department maintains strict confidentiality and privacy regarding all patron inquiries and research interests within the confines of the Library General Policy and the limits of the law. • The quality of reference service will be evaluated periodically by Library staff. Periodical review This policy will be reviewed, reaffirmed or revised periodically by the Library staff and the Library Commission. This policy and all subsequent revisions are subject to approval by the Village of Oak Brook Board of Trustees.