R-1639 - 04/25/2017 - ITEC - Resolutions RESOLUTION 2017-TELECOM-AG-R-1639
A RESOLUTION APPROVING AND AUTHORIZING THE EXECUTION OF
A RENEWAL AGREEMENT FOR TELEPHONE SERVICES
WHEREAS, the Village issued a request for proposal on March 5, 2015 to purchase ISDN PRI
service and POTS and alarm/radio circuit lines (collectively, "Telephone Services'l for the Village
("RFP"); and
WHEREAS, the Village approved an agreement for a term of one year with Call One to provide
the POTS and alarm/radio circuit lines portion of the Telephone Services ("Call One Agreement"), on
April 14, 2015; and
WHEREAS, on May 24, 2016 the Village approved a one-year extension of the Call One
Agreement; and
WHEREAS, the President and Board of Trustees have determined that renewing the Agreement
for an additional one year period with Call One will serve and be in the best interest of the Village.
NOW THEREFORE, BE IT RESOLVED BY THE PRESIDENT AND BOARD OF TRUSTEES OF
THE VILLAGE OF OAK BROOK, DU PAGE AND COOK COUNTIES, ILLINOIS as follows:
Section 1: Recitals. The foregoing recitals are hereby incorporated into, and made a part
of, this Resolution as the findings of the President and Board of Trustees of the Village of Oak Brook.
Section 2: Approval of the Call One Agreement. The President and Board of Trustees
hereby approve the Call One Agreement by and between the Village and Call One in substantially the
same form attached hereto as Exhibit A.
Section 3: Authorization and Execution of the Agreement. The Village President and Village
Clerk shall be, and hereby are, authorized to execute the Call One Agreement
Section 4: Effective Date. This Resolution shall be in full force and effect upon passage and
approval in the manner provided by law. j
APPROVED THIS 25th day of April, 2017
Gopal G. Lalmalani
Village President
PASSED THIS 25th day of April, 2017
Ayes: Trustees Adler, Baar, Manzo, Moy, Yusuf
Nays: None
Absent: Trustee Tiesenga
ATTES
y ' r Charlotte K. Pruss
_d
Village Clerk
Resolution 2017-TELECOM-AG-R-1639
Authorizing Execution of Telephone Services Agmt.
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EXHIBIT A
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Renewal
Customer Service Agreement
This Customer Service Agreement("Agreement")authorizes Call One®Inc.,with a principal place of business at 225 West Wacker,
Floor 8,Chicago,IL 60606("Call One")to provide telecommunication services("Services")to the customer identified immediately
below("Customer").The Services provided hereby are subject to the Terms and Conditions set forth in this Agreement.
Customer Village of Oak Brook
Address 1200 Oak Brook Road
City Oak Brook ST IL ZIP 60523
Please check box to determine term and discount
[X] 1 Year
[ ]2 Year
[ ]3 Year
Additional Charges:Member of SPC.All rates and discounts are subject to the rates and discounts contained in the SPC underlying
agreement.Carrier Access Fees-Waived.Prices Subject to change.
Service/Additional Terms:
Renewal of existing services.
Billing Telephone Numbers(BTN)associated with this account:
Physical Location City,State BTN
2915 OAK BROOK RD OAK BROOK,IL 630-323-1067
2415 MIDWEST RD OAK BROOK,IL 630-323-1207
725 ENTERPRISE DR OAK BROOK,IL 630-368-5258
2606 YORK RD OAK BROOK,IL 630-368-6419
800 OAK BROOK RD OAK BROOK,IL 630-368-6459
810 OAK BROOK RD;Fir 1 OAK BROOK,IL 630-368-6469
1400 35TH;Fir 1 OAK BROOK,IL 630-789-6765
2710 MEYERS RD;Fir 1 OAK BROOK,IL 630-968-2550
1200 OAK BROOK RD;Fir 1 OAK BROOK,IL 630-990-0608
Authorized cust r signs lure Dat CallOne authorized signature
Print name Tit Print name Date
W
Call One Inc. IV
225 W Wacker Drive 8th Floor-Chicago,IL 60606-Telephone 312-681-8300-Fax 312-681-8301 W
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Billing Telephone Numbers(BTN)(continued):
1200 OAK BROOK RD OAK BROOK, IL 630-990-0715
1200 OAK BROOK RD;Fir 1 OAK BROOK,IL 630-990-3001
600 OAK BROOK RD;Fir 1 OAK BROOK,IL 630-990-4820
2213 TOWER DR OAK BROOK,IL 630-990-5773
2011 WINDSOR DR OAK BROOK,IL 630-990-5775
1915 YORK RD OAK BROOK,IL 630-990-5778
1200 OAK BROOK RD;Fir 1 OAK BROOK,IL 630-R05-0214
1200 OAK BROOK RD OAK BROOK,IL 630-Z99-1202
Customer initials
Call One initials
W
Call One Inc. IV
225 W Wacker Drive 8th Floor-Chicago,IL 60606-Telephone 312-681-8300-Fax 312-681-8301 W
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Terms and Conditions
1.Term.Customer hereby orders the Local Exchange,Interexchange and miscellaneous services incident thereto as described herein(collectively,the
"Services")for the term selected by Customer on Page 1 of this Agreement(the'Term"),effective as of the date the Services are installed or first
provided(the"Effective Date").Upon expiration of the Term,the usage rates and monthly recurring charges applicable to a Term other than
Month-to-Month will revert to Call One's prevailing month-to-month rates unless Customer has(1)entered into a successor agreement or(2)canceled
the Service,in each case effective as of the expiration of the Term.Call One is not responsible for notifying customer of the expiration of any Term.
2.Rates.(a)Unless otherwise specified on Page 1 of this Agreement,Call One's prevailing month-to-month rates for lines,features,other monthly
recurring charges and non-recurring charges(e.g.,installation,service establishment and/or other non-recurring charges)will apply to the Services.By
executing this Agreement,Customer acknowledges that it has received notice of and is aware of the rates and other charges that apply to the Services
that are not specifically identified on Page 1 of this Agreement.If there is any change to Call One's prevailing rates or charges that apply to the
Services,Customer will be notified in its monthly invoice or in the applicable state tariff,effective as stated therein.If Customer has elected a Term
other than Month-to-Month,the usage rates and monthly recurring charges(each expressed as a rate or as a discount off Call One's prevailing
month-to-month rates)identified on Page 1 of this Agreement will apply to the Services during the Term.(b)Call One shall also bill Customer as a
separate line item all applicable federal,state and other governmental fees,surcharges and taxes.(c)Call One may,at its sole discretion,increase the
rates for Band C,1+long distance or inbound 800/888 toll-free Services,if and to the extent the charge from the local exchange carrier to terminate the
outbound calls or to originate the inbound calls exceeds twenty-five percent of the rate for that Service,and that Service will be provided on a
month-to-month term.
3.Authorization.Customer authorizes Call One to act as its agent for purposes of obtaining information on Customer's existing telecommunications and
related service(s)and to submit orders to reflect the Services ordered under this Agreement for the specific Billing Telephone Numbers(BTN)and/or
physical locations listed below and included in any supplement to this Agreement.This grant of agency shall remain in effect until revoked by Customer.
4.Existing Commitments.(a)If Customer has an existing term commitment contract with another service provider(a"Third Party Commitment"),
Customer acknowledges that,in addition to the Terms and Conditions of this Customer Service Agreement,Customer shall remain obligated under the
terms of such Third Party Commitment and shall be solely responsible for any penalties,fees or charges by virtue of that Third Party Commitment.(b)
If,as part of Call One's provision of Services,Customer terminates a Third Party Commitment(s),Customer agrees that it is solely responsible for the
fees associated with such termination.Further,no discount is provided for the related services unless and until Customer has agreed to terminate the
Third Party Commitment(s)as provided above or the Third Party Commitment(s)has expired and Customer has entered a new agreement directly with
Call One.
5.Early Termination/Cancellation.Customer shall be required to provide Call One a minimum of 30 days notice in writing of any termination/cancellation
of Service(s).(a)If Customer terminates the Service in whole or in part prior to the expiration of the Term,Customer will be liable for an early
termination charge equal to the Term Savings Recovery.As used herein,"Term Savings Recovery"is the total usage and monthly recurring charge
discount received by the Customer calculated as follows:(A)the difference between the total usage charges billed to Customer at the discounted rates
Customer received for the Term selected in this Agreement and the total usage charges that would have been billed to Customer at the Call One tariff
month-to-month usage rates in effect as of the Effective Date;and(B)the difference between the discounted monthly recurring charges Customer
received for the Term selected in this Agreement and the Call One tariff non-discounted monthly recurring charges in effect as of the Effective Date
times the number of months Service was provided.In addition,Customer shall also be liable for any installation and/or other non-recurring charges that
were waived.(b)If Call One terminates Service(s)in whole or in part due to Customer's non-payment or default,customer will be deemed to terminate
the Service(s)and liable for all early termination charges.(c)If Customer cancels Service before the Service is established,Customer shall be liable to
Call One for all reasonable expenses incurred by Call One to process the order for Service.
6.Inside Wiring.The applicable rates for inside wiring provided directly by Call One to Customer are specified on the technician-charges page of the Call
One website at www.callone.com.Inside wiring provided by a third party vendor will be billed at their applicable rates and charges.In addition,any
installation charges identified on Page 1 of this Agreement applies to the initial Service installation and does not include inside materials and wiring.
7.Liability.The entire liability of Call One,if any,for damages to Customer or to any third party whether in negligence,tort,contract or otherwise,which
may arise from Call One's performance or non-performance of the Services is limited to an amount equal to a prorated adjustment of applicable monthly
recurring charges for the Services affected or any portion thereof.The foregoing limitation of liability includes any mistakes,omissions,interruptions,
delays,errors or defects in transmission occurring in the course of installing and/or furnishing the Service.
8.Applicability of Tariffs.This Agreement orders Services at rates provided herein and subject to the terms and conditions set forth in Call One's
then-applicable state tariff,which tariff is incorporated by reference.State tariffs are available through the regulatory page of the Call One web site
currently at www.callone.com.Customer acknowledges all services purchased pursuant to this agreement are for business purposes.
9.Assignment.Customer may not assign this Agreement(by operation of law or otherwise)without the prior written consent of Call One,which consent
will not be unreasonably withheld or delayed.Any prohibited assignment shall be void ab initio.
10.Entire Agreement.Signed facsimile or scanned copies of this Agreement will legally bind the parties to the same extent as originally executed
documents.The terms contained in this Agreement and any documents attached and referenced herein constitute the entire agreement between the
parties with respect to the subject matter hereof.
11.Jurisdiction/Collection Costs.Any action or proceeding arising out of or related to this Agreement,the Tariffs or Services may be commenced in
any state or Federal court of competent jurisdiction in the State of Illinois.The Parties submit and expressly consent to the jurisdiction of such court and
expressly waive any right to a trial by jury.Call One shall be entitled to recover from Customer all reasonable collection costs,including attorneys fees.
Customer initials
Call One initials
W
Call One Inc. W
225 W Wacker Drive 8th Floor-Chicago,IL 60606-Telephone 312-681-8300-Fax 312-681-8301
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