Loading...
R-1638 - 04/25/2017 - ITEC - Resolutions RESOLUTION 2017-IT-INTERNET-AG-R-1638 A RESOLUTION APPROVING THE WAIVER OF COMPETITIVE BIDDING AND AUTHORIZING AN INTERNET SERVICES AGREEMENT WITH COMCAST CABLE COMMUNICATIONS MANAGEMENT INC. WHEREAS, in June 2012, the Village entered into a 5 year agreement with AT&T for a dedicated T1 telephone service circuit to provide a voice/data communication link between the Butler Government Center and Fire Station 93 at 725 Enterprise Drive; and WHEREAS, pursuant to the Current Agreement, AT&T expires on June 26, 2017 and provides a 1.5Mbps connection with a monthly cost of$225; and WHEREAS, the Village was notified in August 2016 by the DuPage County Emergency Telephone System Board (ETSB) of their plan to upgrade the county-wide Computer Aided Dispatch (CAD) System for Public Safety Dispatching. The new system has significant minimum bandwidth requirements which will require a 20Mbps connection to Fire Station 93 to support the new CAD functionality; and WHEREAS, it would not be practical for the Village to go out to bid at this time for the Improved Managed Internet Network Service because: (i) the Village is currently bound by a Comcast Agreement for Managed Internet Service to the Butler Government Center and the Oak Brook Public Library; and (ii) there are very few providers that provide Managed Internet Service in the area; and WHEREAS, the Village staff has recommended that the Village Board waive competitive bidding for the Improved Managed Internet Service and enter into an agreement with Comcast to provide the Improved Internet Service to Fire Station 93; and WHEREAS, the President and Board of Trustees, being fully advised in the premises, have determined that it is in the best interests of the Village and its residents to waive competitive bidding for the Improved Internet Service and to approve the purchase of the Improved Internet Services from Comcast pursuant to the agreement attached to this Resolution as Exhibit A("Agreement'j; NOW THEREFORE, BE IT RESOLVED BY THE PRESIDENT AND BOARD OF TRUSTEES OF THE VILLAGE OF OAK BROOK, DU PAGE AND COOK COUNTIES, and ILLINOIS as follows: Section 1: Recitals. The foregoing recitals are hereby incorporated into, and made a part of, this Resolution as the findings of the President and Board of Trustees of the Village of Oak Brook. Section 2: Waiver of Competitive Bidding Requirements for the Services. The advertising and bidding requirements for the purchase of the Improved Internet Services is hereby waived in accordance with Section 1-7-4 of the Village Code. Section 3: Approval of Agreement. The President and Board of Trustees hereby approve the purchase of the Improved Internet Service and the Agreement with Comcast in substantially the same form as attached as Exhibit A, and in a final form approved by the Village Attorney. Section 4: Execution of the Agreement. The Village Manager and the Village Clerk shall be, and are hereby, authorized to execute and attest, on behalf of the Village the Agreement between the Village and Current after receipt of the final Agreement fully executed by Comcast. Section 5: Effective Date. This Resolution shall be in full force and effect from and after its passage by two-thirds of the Trustees and its approval in the manner provided by law. [SIGNATURE PAGE FOLLOWS] Resolution 2017-IT-INTERNET-AG-R-1638 Approving an Agreement with Comcast for Internet Services Page 2 of 3 APPROVED THIS 25th day of April, 2017 G Gopal G. La alani Village President PASSED THIS 25th day of April, 2017 Ayes: Trustees Adler, Baar, Manzo,' Moy, Yusuf Nays: None Absent: Trustee Tiesenga ATTEST: A Charlotte K. Pruss a' Village Clerk E 2 { � fry" Resolution 2017-IT-INTERNET-AG-R-1638 Approving an Agreement with Comcast for Internet Services Page 3 of 3 EXHIBIT A COMCAST BUSINESS COMCAST ENTERPRISE SERVICES SALES ORDER FORM Account Name:Village of Oak Brook MSA ID#:IL-223937-degan SO ID#:IL-223937-de an-7101071 CUSTOMER INFORMATION(for notices) Primary Contact:Jim Fox City:Oak Brook Phone:630 368-5174 Title: State:IL Cell:630 667-5327 Address 1: 1200 Oak Brook Rd Zip:60523 Fax: Address 2: Allowable Contract Date: Email:jfox@oak-brook.org Contract Generated Date:03/24/2017 SUMMARY OF t (Details Service Term(Months):160 SUMMARY OF SERVICE CHARGES* SUMMARY OF STANDARD INSTALLATION FEES Total Ethernet Monthly Recurring Charges: $480.00 Total Ethernet Standard Installation Fees': $0.00 Total Trunk Services Monthly Recurring Charges: $0.00 Total Trunk Services Standard Installation Fees: $0.00 Total Off-Net Monthly Recurring Charges: $0.00 Total Off-Net Standard Installation Fees: $0.00 Total Monthly Recurring Charges(all Services): $480.00 Total Standard Installation Fees(all Services): $0.00 SUMMARY OF CUSTOM INSTALLATION FEES Total Custom Installation Fee: $0.00 Amortized Custom Installation Fee $0.00 SUMMARY OF EQUIPMENT FEES Total Monthly Recurring Ethernet Equipment Fees: $0.00 Total Monthly Recurring Trunk Services Equipment Fees: $0.00 Total Monthly Recurring Equipment Fees(all Services): $0.00 'Note: Charges identified in the Service Order are exclusive of maintenance and repair charges,and applicable federal,state,and local taxes,USF fees,surcharges and recoupments(however designated). Please refer to your Comcast Enterprise Services Master Services Agreement(MSA)for specific detail regarding such charges.Customer shall pay Comcast one hundred percent(100%)of the non-amortized Custom Installation Fee prior to the installation of Service. • This Comcast Enterprise Services Sales Order Form("Sales Order")shall be effective upon acceptance by Comcast.This Sales Order is made a part of the Comcast Enterprise Services Master Services Agreement, entered between Comcast and the undersigned and is subject to the Product Specific Attachment for the Service(s)ordered herein,located at http://business.comcast.com/enterprise-terms-of-service/index.aspx,(the "Agreement").Unless otherwise indicated herein,capitalized words shall have the same meaning as in the Agreement. E911 NOTICE Comcast Business Class Trunking Service may have the E911 limitations specified below: •The National Emergency Number Association(NENA),a 911 industry organization that makes recommendations for standardized services relating to E911,has issued guidelines that state"The PBX owner is responsible for creating customer records,preferably in NENA standard format,that identify caller locations."To facilitate Customer's compliance with these guidelines and with associated state and local requirements related to provision of Automatic Location Information(ALI)for E911 services,Comcast offers two options: a.Comcast will send to the ALI database or Subscriber Location Database(SLDB)the main billing telephone number and the main address provided by Customer;or b.Customer may choose to sign up for up to 10 Emergency Location Information Numbers(ELINs)that Customer could assign to zones within Customers premises that would be separately identified to the E911 call taker.The location information,such as a specific floor,side of a building,or other identifying information,could assist emergency responders to more quickly reach the appropriate location.Customer is solely responsible for programming it's PBX system to map each station to one of these numbers,and for updating the system as necessary to reflect moves or additions of stations within the premises.Comcast will send the assigned ELINs to the ALI or SLDB database,as is appropriate. •Many jurisdictions require businesses using multi-line telephone systems to program their systems to transmit specific location information for 911 calls. Customer bears sole responsibility to ensure that it identifies and complies with all such requirements. In any event,'rf Customer does not maintain E911 records in a timely and accurate manner,the E911 call taker may not receive proper location information,and emergency responders may be delayed or even prevented from timely reaching the callers location. •Battery Back Up-The Integrated Access Device(IAD)provided by Comcast is not equipped with battery backup. It is Customer's responsibility to ensure adequate back-up power is provided to ensure service continuity during a power outage,as employees would otherwise be unable to use the Services,including dialing 9-1-1,when power is unavailable. •Calls using the Service,including calls to 911,may not be completed if there is a problem with network facilities,including network congestion,network/equipmenffpower failure,or another technical problem. •All questions should be directed to 1-800-391-3000.E911 Service,Private Branch Exchange,and Direct Inward Dial Service. By signing below,Customer acknowledges,agrees to and accepts the terms and conditions of this Sales Order. CUSTON ER VSE ONLY s Signatur Signature: Sales Rep: Kelsey Partridge Name: x.71 Name: Sales Rep E-Mail: kelsey_partridge @cable.comcast.com Title: Ot 111atmoL A#j p Title: Region: Chicago Date: L+ — Date: Division: Central COMCAST COMCAST ENTERPRISE SERVICES SALES ORDER FORM BUSINESS ETHERNET SERVICES AND PRICING Account Name: Village of Oak Brook Date: March 24,2017 MSA ID#: IL-223937-degan SO ID#: IL-223937-degan-7101071 Short Description of Service: Service Term(Months): 60 Solution Charges 1200 Oak Brook Rd--Village of Greater 1 New Add EN110100 Port Oak Brook Chicago $92.31 $0.00 1200 OAK BROOK RD 725 1200 Oak Brook ENTERPRISE Rd--Village of DR—Village of 2 New Add EPL-BASIC-20 20 Mbps Oak Brook Oak Brook PT1 Interstate $295.38 $0.00 1200 OAK 725 BROOK RD ENTERPRISE DR 1200 Oak Brook Equipment Rd--Village of 3 New Add EQP FEE Fee Oak Brook $0.00 $0.00 1200 OAK BROOK RD 725 ENTERPRISE DR—Village of Greater 4 New Add EN110100 Port Oak Brook Chicago $92.31 $0.00 725 ENTERPRISE DR 725 ENTERPRISE DR—Village of 5 New Add EQP FEE Equipment Oak Brook $0.00 $0.00 725 ENTERPRISE DR Service Chames: Services Location Details attached $480.00 —Performance Tier Matrix Attached (For On-Net to On-Net or On-Net to Off-Net) Total Equipment Fees, $0.00 $0.00 COMCAST COMCAST ENTERPRISE SERVICES SALES ORDER FORM BUSINESS SERVICE LOCATION DETAIL INFORMATION Account Name Village of Oak Brook MSA ID#:IL-223937-degan SO ID#: IL-223937-degan-7101071 Date: March 24, 2017 1200 Oak 1 Brook Rd— 1200 OAK OAK IL 60523 Jim Fox (630)368-5174 jfox @oak- Yes No Village of Oak BROOK RD BROOK brook.org Brook 725 NTE 25 725 OAK jfox @oak- 2 DR—Village o ENT PRISE BROOK IL 60523 Jim Fox (630)368-5174 brook.org Yes No Oak Brook • m�mmoomm�ommm�mmm�mm��omo�m��m o�0000aomoom00000�00000m000000 �mmoommmmmm���mm��mmmmmo���m�� mmomo®mo�oom�mom��mm�m��mmmm�m �m�mo��mm�m��m�om���o�o�m�mmmom �mmmommom�om�mmommmmom�m�m�mm�m m�000m�o�oo�m�o�o�mmmmomo��m�� �ommoommmmoomm0000�00000m000mom �mmmo�mommm�mmmm��mommmm000m�� mmomo�mommmo�moom�momomm000m�m m�moommo��m�m�mmm®om��o�om���� ammo©0000moo�oomoomoomoommmommm mmomomo�mmommmmo��m��mommm�mom �om0000moomoomm000m000000000moo ��ommm�momoo�mmmm��mo�mmm000m�m �00000mmom000mommm�momomm0000mo �mmmm��m000mmmmoo��oo��m�000m�m ����oommommo�mmmmm�oom�m�mmmmm■ �m�omo�oo�oo�m�momm��m�mmo��mm� o�000mmoom000mmoomoommo�000mmo ��mo�o�mommm�m�mmm�mmmomommmmmm ��ommo��omomo�omo�mmmom�ommoomm mmamommo��o�m�m�m�om��m�om�m�■ ��omom�o�om�mm�om�ommmmmm�momm �mmmommo�mo�m�mmmmoo��o�mm���� .......................... mm000�mo�momomomo�oommomoomo�o m�omm�moomm�m�mm��mommmmmomm�� 0000m�mo�000�ooamm000m�0000m�� �mm�m��omm��mm����omm��mm�oo�m DocuSign Envelope ID:5D8C1EEB-1BE3-4733-BCD2-67F1394DA463 COMCAST BUSINESS COMCAST ENTERPRISE SERVICES SALES ORDER FORM Account Name:Village of Oak Brook MSA ID#:IL-223937-degan SO ID#:IL-223937-d an-7101071 �CttSTQNlFR INFORMATION Primary Contact:Jim Fox City:Oak Brook Phone:6( 30)368-5174 Title: State:IL Cell:630 667-5327 Address 1: 1200 Oak Brook Rd Zip:60523 Fax: Address 2: Allowable Contract Date: Email:'ox oak-brook.or Contract Generated Date:03/24/2017 a s Service Term(Months):160 SUMMARY OF SERVICE CHARGES* SUMMARY OF STANDARD INSTALLATION FEES Total Ethernet Monthly Recurring Charges: $480.00 Total Ethernet Standard Installation Fees': $0.00 Total Trunk Services Monthly Recurring Charges: $0.00 Total Trunk Services Standard Installation Fees: $0.00 Total Off-Net Monthly Recurring Charges: $0.00 Total Off-Net Standard Installation Fees: $0.00 Total Monthly Recurring Charges(all Services): $480.00 Total Standard Installation Fees(ail Services): $0.00 SUMMARY OF CUSTOM INSTALLATION FEES Total Custom Installation Fee: $0.00 Amortized Custom Installation Fee $0.00 SUMMARY OF EQUIPMENT FEES Total Monthly Recurring Ethernet Equipment Fees: $0.00 Total Monthly Recurring Trunk Services Equipment Fees: $0.00 Total Monthly Recurring Equipment Fees(ail Services): 'Note:Charges Identified in the Service Order are exclusive of maintenance and repair charges,and applicable federal,state,and local taxes.USF fees,surcharges and recoupments(however designated). Please refer to your Comcast Enterprise Services Master Services Agreement(MSA)for specific detail regarding such charges.Customer shall pay Comcast one hundred percent(100%)of the non imoNzed Custom Installation Fee prior to the installation of Service. This Comcast Enterprise Services Sales Order Form('Sales Order")shall be effective upon acceptance by Comcast.This Sales Order is made a part of the Comcast Enterprise Services Master Services Agreement, entered between Comcast and the undersigned and is subject to the Product Specific Attachment for the Servics(s)ordered herein,located at httpJlbusiness.comcast.coml enterprise-terms-of-ser ndex.aspx,(the "Agreement").Unless otherwise Indicated herein,capitalized words shall have the some meaning as in the Agreement. E911 NOTICE Comcast Business Class Tnmking Service may have the E911 limitations specified below: •The National Emergency Number Association(NENA),a 911 industry organization that makes recommendations for standardized services relating to E911.has issued guidelines that state"The PDX owner is responsible for creating customer records,preferably in NENA standard format,that identify caller locations."To facilitate Customses compliance with these guidelines and with associated state and local requirements related to provision of Automatic Location Information(ALI)for E911 services,Comcast offers two options: a.Comcast will send to the ALI database or Subscriber Location Database(SLDS)the main billing telephone number and the main address provided by Customer;or b.Customer may choose to sign up for up to 10 Emergency Location Information Numbers(ELINs)that Customer could assign to zones within Customer's premises that would be separately identified to the E911 call taker.The location Information,such as a specific floor,side of a building,or other identifying Information,could assist emergency responders to more quickly reach the appropriate location.Customer is solely responsible for programming We PBX system to map each station to one of these numbers,and for updating the system as necessary to reflect moves or additions of stations within the premises.Comcast will send the assigned ELINs to the ALI or SLOB database,as Is appropriate. •Many jurisdictions require businesses using multi-line telephone systems to program their systems to transmit specific location information for 911 calls.Customer bears sole responsibitty to ensure that it identifies and complies with all such requirements.In any event,if Customer does not maintain E911 records in a timely and accurate manner,the E911 call taker may not receive proper location Information,and emergency responders may be delayed or even prevented from timely reaching the callers location. •Battery Back Up-The Integrated Access Device(IAD)provided by Comcast is not equipped with battery backup. It is Customers responsibility to ensure adequate bark-up power is provided to ensure service continuity during a power outage,as employees would otherwise be unable to use the Services,including dialing 9-1-1,when power is unavailable. •Calls using the Service,including calls to 911,may not be completed t there Is a problem with network facilities,including network congestion,network/equipment/power failure,or another technical problem. •All questions should be directed to 1-800-391-3000.E911 Service,Private Branch Exchange,and Direct Inward Dial Service. By signing below,Customer acknowledges,agrees to and accepts the terms and conditions of this Sales Order. DocuSigned by: signature: Signature: ales Rep: Kelsey Partridge Name: Name: Sales Rep E-Mail: kelsey�artridge@cable.comcast.com Vice Title: Q Title: aglo : Chicago Date: 4{ o"I +( Date: Division: Central DocuSign Envelope ID:5D8C1EEB-1BE3-4733-BCD2-67F1394DA463 COMCAST COMCAST ENTERPRISE SERVICES SALES ORDER FORM BUSINESS ETHERNET SERVICES AND PRICING Account Name: Village of Oak Brook Date: March 24,2017 MSA ID#: IL-223937-degan SO ID#: IL-223937-degan-7101071 Short Description of Service: Service Term(Months): 60 Solution Charges 1200 Oak Brook Rd—Village of Greater 1 New Add EN110100 Port Oak Brook Chicago $92.31 $0.00 1200 OAK BROOK RD 725 1200 Oak Brook ENTERPRISE Rd—Village of DR—Village of 2 New Add EPL-BASIC-20 20 Mbps Oak Brook Oak Brook PT1 Interstate $295.38 $0.00 1200 OAK 725 BROOK RD ENTERPRISE DR 1200 Oak Brook Equipment Rd—Village of 3 New Add EOP FEE Fee Oak Brook $0.00 $0.00 1200 OAK BROOK RD 725 ENTERPRISE DR—Village of Greater 4 New Add EN110100 Port Oak Brook Chicago $9231 $0.00 725 ENTERPRISE DR 725 ENTERPRISE Equipment DR—Village of 5 New Add EOP FEE Fee Oak Brook $0.00 $0.00 725 ENTERPRISE OR ��(r,�C.hamna• Services Location Details attached $480.00 —Performance Tier Matrix Attached (For On-Net to On-Net or On-Net to Off-Net) Total F,oUpmnt Fpm. $0.00 $0.00 DocuSign Envelope ID:5D8C1EEB-1BE3-4733-BCD2-67F1394DA463 COMCAST COMCAST ENTERPRISE SERVICES SALES ORDER FORM BUSINESS SERVICE LOCATION DETAIL INFORMATION Account Name Village of Oak Brook MSA ID#.IL-223937-Began SO ID#; IL-223937-Began-7101071 Date: 24' 2017 1200 Oak 1 Brook Rd— 1200 OAK OAK IL 60523 Jim Fox (630)368-5174 gox@oak- Yea No Village of Oak BROOK RD BROOK brook.org Brook 725 ENTERPRISE 725 OAK jfox @oak- 2 DR—Village o ENT DRRISE BROOK IL 60523 Jim Fox (630)368-5174 brook w9 Yes No Oak Brook • �� e mmm®mmmmmmmmmmmmmmmm®®mmmmmmmm ��_ mmmommmmmmmmmmmmmmmmmmmmmmmmmm � . mmmmmmmmmm®mmmmmmmmmmmmmmmmmmm .= mmmmmmmmmmmmmmmmmmmmmmmmmmmmmm _. mmmmmmmmmmm®mmmmmmmmmmmmmm®mmm mmmmmmmmmmmmmmmmmmmmmmmmmmmmmm mmmmmmmmmmmmmmmmmmmmmmmmmmmmmm ammmmmmmmmmmmmmmmmmmmmmmmmmmmm . mmmmmmmmmmmmmmmmmmmmmmmmmmmmmm mmmmmmmmmmm®mmmmmmmmmmmmmmmmmm mmmmmmmmmmm®mmmmmmmmmmmmmmmmmm mmmmmmmmmmm®mmmmmmmmmmmmmmmmmm . mmmmmmmmmmm®mmmmmmmmmmmmmmmmmm mmmmmmmmmmmmmmmmmmmmmmmmmmmmmm mmmmmmmmmmm®mmmmmmmmmmmmmmmmmm mmmmmmmmmmmmmmmmmmmmmmmmmmmmmm mmmmmmmmmmmmmmmmmmmmmmmmmmmmmm mmmmmmmmmmmmmmmmmmmmmmmmmmmmmm mmmmmmmmmmmmmmmmmmmmmmmmmmmmmm mmmmmmmmmmmmmmmmmmmmmmmmmmmmmm mmmmmmmmmmmmmmmmmmmmmmmmmmmmmm . mmmmmmmmmmmmmmmmmmmmmmmmmmmmmm ammmmmmmmmmmmmmmmmmmmmmmmmmmmm mmmmmmmmmmmmmmmmmmmmmmmmmmmmmm . mmmmmmmmmmmmmmmmmmmmmmmmmmmmmm mmmmmmmmmmmmmmmmmmmmmmmmmmmmmm .. mmmmmmmmmmmmmmmmmmmmmmmmmmmmmm mmmmmmmmmmmmmmmmmmmmmmmmmmmmmm mmmmmmmmmmmmmmmmmmmmmmmmmmmmmm . mmmmmmmmmmm®mmmmmmmmmmmmmmmmmm � :�n. , COMCAST BUSINESS COMCAST ENTERPRISE SERVICES SALES ORDER FORM Account Name:Village of Oak Brook MSA ID#:IL-223937-degan SO ID#:IL-223937-de an-7101071 CUSTOMER Primary Contact: Jim Fox City:Oak Brook Phone:(630)368-5174 Title: State:IL Cell:630 667-5327 Address 1: 1200 Oak Brook Rd Zip:60523 Fax: Address 2: Allowable Contract Date: Email:ifox@_oak-brook.org oak-brook.or Contract Generated Date:03/24/2017 SUMMARY OF (Details Service Term(Months): 60 SUMMARY OF SERVICE CHARGES* SUMMARY OF STANDARD INSTALLATION FEES Total Ethernet Monthly Recurring Charges: $480.00 Total Ethernet Standard Installation Fees': $0.00 Total Trunk Services Monthly Recurring Charges: $0.00 Total Trunk Services Standard Installation Fees: $0.00 Total Off-Net Monthly Recurring Charges: $0.00 Total Off-Net Standard Installation Fees: $0.00 Total Monthly Recurring Charges(all Services): $480.00 Total Standard Installation Fees(all Services): $0.00 SUMMARY OF CUSTOM INSTALLATION FEES Total Custom Installation Fee: $0.00 Amortized Custom Installation Fee $0.00 SUMMARY OF EQUIPMENT FEES Total Monthly Recurring Ethernet Equipment Fees: $0.00 Total Monthly Recurring Trunk Services Equipment Fees: $0.00 Total Monthly Recurring Equipment Fees(all Services): $0.00 'Note: Charges idenfified in the Service Order are exclusive of maintenance and repair charges,and applicable federal,state,and local taxes,USF fees,surcharges and recoupments(however designated). Please refer to your Comcast Enterprise Services Master Services Agreement(MSA)for specific detail regarding such charges.Customer shall pay Comcast one hundred percent(100%)of the non-amortized Custom Installation Fee prior to the installation of Service. GENERAL COMMENTS AGREEMENT This Comcast Enterprise Services Sales Order Form("Sales Order")shall be effective upon acceptance Myomcast.This Sales Order is made a part of the Comcast Enterprise Services Master Services Agreement, entered between Comcast and the undersigned and is subject to the Product Specific Attachment for the Service(s)ordered herein,located at http://buriness.comGast.com/enterprise-termsof-service/index.aspx,(the "Agreement").Unless otherwise indicated herein,capitalized words shall have the same meaning as in the Agreement. E911 NOTICE Comcast Business Class Trunking Service may have the E911 limitations specified below: •The National Emergency Number Association(NENA),a 911 industry organization that makes recommendations for standardized services relating to E911,has issued guidelines that state"The PBX owner is responsible for creating customer records,preferably in NENA standard format,that identify caller locations."To facilitate Customer's compliance with these guidelines and with associated state and local requirements related to provision of Automatic Location Information(ALI)for E911 services,Comcast offers two options: a.Comcast will send to the ALI database or Subscriber Location Database(SLDB)the main billing telephone number and the main address provided by Customer;or b.Customer may choose to sign up for up to 10 Emergency Location Information Numbers(ELINs)that Customer could assign to zones within Customer's premises that would be separately identified to the E911 call taker.The location information,such as a specific floor,side of a building,or other identifying information,could assist emergency responders to more quickly reach the appropriate location. Customer is solely responsible for programming it's PBX system to map each station to one of these numbers,and for updating the system as necessary to reflect moves or additions of stations within the premises. Comcast will send the assigned ELINs to the ALI or SLDB database,as is appropriate. •Many jurisdictions require businesses using multi-line telephone systems to program their systems to transmit specific location information for 911 calls. Customer bears sole responsibility to ensure that it identifies and complies with all such requirements. In any event,if Customer does not maintain E911 records in a timely and accurate manner,the E911 call taker may not receive proper location information,and emergency responders may be delayed or even prevented from timely reaching the callers location. •Battery Back Up-The Integrated Access Device(IAD)provided by Comcast is not equipped with battery backup. It is Customers responsibility to ensure adequate back-up power is provided to ensure service continuity during a power outage,as employees would otherwise be unable to use the Services,including dialing 9-1-1,when power is unavailable. •Calls using the Service,including calls to 911,may not be completed If there is a problem with network facilities,including network congestion,network/equipment/power failure,or another technical problem. •All questions should be directed to 1-800-391-3000.E911 Service,Private Branch Exchange,and Direct Inward Dial Service. By signing below,Customer acknowledges,agrees to and accepts the terms and conditions of this Sales Order. CUISTOMEk Signature: Signature: Sales Rep: Kelsey Partridge Name: ` 'W Name: Sales Rep E-Mail: kelsey_partridge @cable.comcast.com Title: jq Title: Region: Chicago Date: Date: Division: Central COMCAST COMCAST ENTERPRISE SERVICES SALES ORDER FORM BUSINESS ETHERNET SERVICES AND PRICING Account Name: Village of Oak Brook Date: March 24,2017 MSA ID#: IL-223937-degan SO ID#: IL-223937-degan-7101071 Short Description of Service: Service Term(Months): 60 Solution Charges 1200 Oak Brook Rd--Village of 1 New Add EN110100 Port Oak Brook Greater Chicago $92.31 $0.00 1200 OAK BROOK RD 725 1200 Oak Brook ENTERPRISE Rd--Village of DR—Village of 2 New Add EPL-BASIC-20 20 Mbps Oak Brook Oak Brook P71 Interstate $295.38 $0.00 1200 OAK 725 BROOK RD ENTERPRISE DR 1200 Oak Brook Equipment Rd--Village of 3 New Add EQP FEE Fee Oak Brook $0.00 $0.00 1200 OAK BROOK RD 725 ENTERPRISE DR—Village of 4 New Add EN110100 Port Oak Brook Greater $92.31 $0.00 725 Chicago ENTERPRISE DR 725 ENTERPRISE Equipment DR—Village of 5 New Add EQP FEE Fee Oak Brook $0.00 $0.00 725 ENTERPRISE DR Service Chames: Services Location Details attached $480.00 "Performance Tier Matrix Attached (For On-Net to On-Net or On-Net to Off-Net) Total Eouinment Fees: $0.00 $0.00 COMCAST COMCAST ENTERPRISE SERVICES SALES ORDER FORM BUSINESS SERVICE LOCATION DETAIL INFORMATION Account Name i Village of Oak Brook MSA ID#:IL-223937-degan SO ID#: IL-223937-degan-7101071 Date: March 24, 2017 1200 Oak 1 Brook Rd— 1200 OAK OAK IL 60523 Jim Fox (630)368-5174 jfox @oak- Yes No Village of Oak BROOK RD BROOK brook.org Brook 725 NTERPRIS 725 OAK jfox @oak- 2 DR—Village o ENT DRRISE BROOK IL 60523 Jim Fox (630)368-5174 brook.org Yes No Oak Brook o�000000moo©000mommom00000momo ���moo�mm�mm■m��mm�mm�mmmom�mm� mmomm�m0000m�ommo�mommm��m�m�m �mmoom�mo�mmmm�mmo�mmmomommmm�m �ommmmmoo�oommoo�m®mommo�omom�m �m�omomoommommmomomommmm�mm�m�� oommom©m�oom00000�00000m000mmm ��mmo�moommmm�mo��mo�mm�omom�m ��omm�momm�mmomm���omm�m000m�m m�mmommomommmommm�oo��o�om�m�� �m�000000000000moomoo�000mmmom� �m�omommm�mo®mommm�o���m�m��mmm �om0000000m000m000�000mom000mmo ���mmo�moomoommmm��mo�mmmoamm�� �0000m�m00000moomm�moom�m0000mo m�mo��m000mom000��mo�m��omom�m ����oommom�ommommm�oo��m�mm�mm� �m�000�om000�o�moom���mmmm��mm� �o�000moomm0000000moommo�000m�m �m�o�m��o�mm�m�mo��mm�ommmmmm�m �ommom�omo�omo�o��mmo�mommommm �m�mmo�mo��m■mmomm�mm��m�om�m�� moomom�o�ommmomom�mmmmm�m�oom� �ommmommo�m000mmmmmoo��o�mm���■ �m0000�m0000000000�oommo�0000�o ���omo�moommmm�oo���o�mmmmm�mm� �0000m�mo�000�000�m000��000mmm� ���m����omommmmmm��mmm��om�oo�m