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Amendment to MSI Agreemente.M40041 rtP MIN AMENDMENT TO AGREEMENT MOS -MOVE subscription agreement This Amendment dated this Ag-rg day of A NRl L ,2015, by and between the VILLAGE OF OAK BROOK ( "THE MUNICIPALITY") and MUNICIPAL SYSTEMS, INC, ("MSI"). Whereas, the parties have previously entered into a certain agreement dated the 6th day of July, 2012, regarding an Administrative Parking/Compliance and Local Ordinance Hearing System ("the Agreement"), and; Whereas, the parties wish to amend the Agreement as set forth in this Amendment. Now, therefore, the parties hereby agree as follows. Passwords and Access. THE MUNICIPALITY is responsible for maintaining the security and confidentiality of all its user names and passwords. THE MUNICIPALITY agrees to notify MSI immediately of any unauthorized use of any user name or password or account or any other known or suspected breach of security. Customer Data. All data created or stored by THE MUNICIPALITY at the website provided by MSI, shall remain the sole property of THE MUNICIPALITY. MSI will not access THE MUNICIPALITY's data for any purpose other than to provide support services to THE MUNICIPALITY. Data Accuracy. THE MUNICIPALITY will have sole responsibility for the accuracy, quality, integrity, legality, reliability, and appropriateness of THE MUNICIPALITY's data. Data Security and Redundancy. Commercially reasonable security measures are in place to protect THE MUNICIPALITY's data against unauthorized access or use. Production and backup disaster recovery systems are maintained in geographically dispersed, secured data centers in the United States with redundancy on all critical support elements. Data Access. All THE MUNICIPALITY's data has been created and provided solely by THE MUNICIPALITY or third parties without the participation of MSI. MSI assumes no responsibility for the accuracy, propriety, or usefulness of the data. Data Retention. During the term of this agreement, THE MUNICIPALITY may extract its data at any time by accessing the data export function within the MSI.software. Upon termination of the agreement, THE MUNICIPALITY's data will be returned in a common computer delineated file. Upon termination of this agreement, MSI will retain THE MUNICIPALITY's data for go days at which point the data will be removed from the server. Should THE MUNICIPALITY wish to have any of its data purged, MSI will perform the function for THE MUNCIPALITY on a time and material basis. Loss of Data. Nightly backups of THE MUNICIPALITY's data will be conducted. If THE MUNICIPALITY's system is impacted by any failure or other incident resulting in data loss, commercially reasonable steps will be taken to restore the data from the most recent, existing unaffected backup available. MSI makes no representations or warranties regarding its ability to recover any of THE MUNICIPALITY's lost data. The Agreement, except as modified by this Addendum, shall remain in full force and effect. IN WITNESS WHEREOF, the parties have executed this addendum on the dates written below. VILLAGE/CITYOFANYTOWN, IL MUNICIPALITY sy; i Attested: i Date: (1PfY 20 11 MUNICIPAL SYSTEMS, INC An Illinois Corporation By: Matthew C. Regan Chief Executive Officer (PRINT) Chief Executive Officer (SaATURE) Attested: i _FrankRegan Secretary (PRINT) - of Secretary ( SIGNAT U Date:. , 20/