R-1956 - 08/10/2021 - AGREEMENTS - Resolutions Supporting Documents Village of Oakbrook, Illinois
Village Manager
Recruitment Proposal
June 15,2021
GovHR USA
_R71
GovTEMPS USA
630 Dundee Road
Suite 130
Northbrook,IL 60062
847-380-3240
info@GovHRusa.com
GovHR USA
GovTEMPS USA
Table of Contents
About Us 3
Our Team 4
References 5
Scope of Services 6
Project Timeline 10
Full Scope Project Cost 11
Summary of Guarantee 12
Contract Signature Page 13
Optional Services 14
Consultant Full Biography 15
2
Village of Oakbrook,Illinois—Village Manager Proposal
GOVHR USA
GOVTEMPS USA
About Us
A note about COVID-19--We are carefully monitoring recommendations from the federal,
state and local governments and working with clients as they begin to reopen.Before COVID
we made extensive use of technology for video interviews with candidates and meetings
with clients. We have utilized these during COVID and can combine technology with
appropriate in person meetings to assist clients in cost effective recruiting processes.
GovHR is a public management consulting firm serving local
government clients and other public-sector entities across the
country.Our headquarters are in Northbrook,Illinois.We are GovHR is led by Heidi Voorhees,
a certified Female Business Enterprise in the State of Illinois President, and loellen Cademartori,
and work exclusively in the public and non-profit sectors. Chief Executive Officer.
GovHR offers customized executive recruitment services,
management studies and consulting projects for local Ms.Voorhees has conducted more than
government and organizations who work with local
400 recruitments in her management
consulting career, with many of her
government. Please note the following key qualifications of clients repeat clients, attesting to the
our firm: high quality of work performed for
D Since our establishment in 2009,our consultants have them. In addition to her 17 years of
conducted more than 700 recruitments in 41 states, executive recruitment and management
with an increase in business of at least 30%each year. consulting experience, Ms. Voorhees
'has 19 years of local government
Twenty-eight(28%)of our clients are repeat clients,the leadership and management service,
best indicator of satisfaction with our services. Rricluding ten years as the Village
➢ Surveys of our clients show that 94%rate their overall IlManager for the Village of Wilmette,
experience with our firm as Outstanding and indicate lfllinois.
they plan to use our services or highly recommend us in
the future. Ms.Cademartori is a seasoned manager,
➢ Our state of the art processes,including extensive use 1with expertise in public sector human
of social media for candidate outreach and video resources management. She has held
interviews with potential finalist candidates,ensure a
positions from Human Resources
Director and Administrative Services
successful recruitment for your organization. irector to Assistant Town Manager and
➢ Our high quality, thorough recruitment brochure ssistant County Manager. Ms.
reflects the knowledge we will have about your tademartori has worked in forms of
community and your organization and will provide vernment ranging from Open Town
important information to potential candidates. .Meeting to Council-Manager and has
➢ We are committed to providing you with a pool of fulpervised all municipal and county
candidates that reflects the diversity of yourapartments ranging from Public Safety
community. We support the following organizations nd Public Works to Mental Health and
with our time as well as provide financial resources: Social Services. She has worked in
National Forum for Black Public Administrators,Local Massachusetts, north Carolina, and
Government Hispanic Network, League of Women in Illinois.
Government and Engaging Local Government Leaders.
3
Village of Oakbrook,Illinois—Village Manager Proposal
GovHR USA
GovTEMPSUSA
Our Team
Recruitment Consultant& Main Point of Contact:
Paul Harlow
Vice President
224-688-2209
PHarlow(cDGovHRusa.com
Proposal Inquiry:
Laurie Pederson
Administrative Services Director
847-380-3198
LPederson(cDGovHRusa.com
GovHR Owners:
Heidi J.Voorhees
President
847-380-3243
HVoorhees(dGoyHRusa.com
loellen J.Cademartori
Chief Executive Officer
847-380-3239
JCademartori@GoyHRusa.com
4
Village of Oakbrook,Illinois—Village Manager Proposal
GovHR USA
�GovTEMPSUSA
References
The following references can speak to the quality of service provided by GovHR.
Wauconda,It
(Village Administrator,In Progress)
(Community Development Director,2019)
(Village Manager,2017)
Lincoln Knight,Mayor
101 N.Main Street
Wauconda,IL 60084
847-526-9600
Ikn iRht @wa uconda-il.Rov
LaGrange Park,IL
(Assistant Village Manager,2021)
(Chief of Police,2014)
Julia Cedilla,Village Manager
447 N.Catherine Ave.
La Grange Park,IL 60526
708-354-0225
1 Cedi Ilo@ laara ngeaark.orR
Skokie,It.
(Human Resources Director,2021)
John Lockerby,Village Manager
5127 Oakton St.
Skokie,IL 60077
847-673-0500
Joh n.Lockerby@skokie.orR
5
Village of Oakbrook,Illinois—Village Manager Proposal
GovHR USA
tGovTEMPSUSA
Scope of Services -Full Scope Recruitment
A typical recruitment and selection process takes approximately 175 hours to conduct.At least 50 hours
of this time is administrative,including advertisement placement,reference interviews,and due diligence
on candidates.We believe our experience and ability to professionally administer your recruitment will
provide you with a diverse pool of highly qualified candidates for your position search.GovHR clients are
informed of the progress of their recruitment throughout the entire process. We are always available by
mobile phone or email should you have a question or need information about the recruitment.
Phase I:Position Assessment,Position Announcement&Brochure
One-on-one or group interviews will be conducted with stakeholders identified by the client to develop
the Recruitment Brochure. We have a variety of other options for gathering input:
i Dedicated email and surveys to obtain feedback from stakeholder groups
> Public Forums conducted by our consultants
A combination of the above items can be used to fully understand community and organizational needs
and expectations for the position.
Development of a Position Announcement to be placed on websites and social media
Development of a thorough Recruitment Brochure for client review and approval
Agreement on a detailed Recruitment Timetable—a typical recruitment takes between 90 to 120 days
from the time you sign the contract to appointment of the finalist candidate.
Phase II:Advertising Candidate Recruitment&Outreach
We make extensive use of social media as well as traditional outreach methods to ensure a diverse and
highly qualified pool of candidates.In addition,our website is well known in the local government industry
—we typically have 6,000 visits to our website each month. Finally,we develop a database customized to
your recruitment and can send an email blast to thousands of potential candidates.
Phase II will include the following:
> GovHR consultants will personally identify and contact potential candidates in person,via
email,and also via telephone.
r Develop a database of potential candidates from across the country unique to the
position and to the client,focusing on:
j
A Leadership and management skills�I�j > Size of organization
1-0-1
l�I j i Experience in addressing challenges and opportunities also outlined in
j Phase I
The database will range from several hundred to thousands of names and an email blast
will be sent to each potential candidate.
6
Village of Oakbrook,Illinois—Village Manager Proposal
GovHR USA
GovTEMPS USA
Scope of Services- Continued
Placement of the Position Announcement inappropriate professional online publications:
> Public sector publications&websites
> Social media
Linkedln(over 15,000 connections) V
• Facebook
• Twitter
• Instagram
> GovHR will provide you with a list of advertising options for approval
PHASE III:Candidate Evaluation&Screening
Phase III will include the following steps:
Review and evaluation of candidates'credentials considering the criteria outlined in the
Recruitment Brochure
r Candidates will be narrowed down to those candidates that meet the qualification criteria
> Candidate evaluation process:
o Completion of a questionnaire explaining prior work experience
o Live Video Interview(45 minutes to 1 hour)conducted by consultant with
each finalist candidate
o References(at least 2 references per candidate will be contacted at this time)
o Internet/Social Media search conducted on each finalist candidate
All resumes will be acknowledged and inquiries from candidates will be personally handled by GovHR,
ensuring that the client's process is professional and well regarded by all who participate.
Phase IV:Presentation of Recommended Candidates
Phase IV will include the following steps:
> GovHR will prepare a Recruitment Report presenting the credentials of those candidates
most qualified for the position.
GovHR will provide an electronic file which contains the candidates'materials
with a"mini'resume for each candidate so that each candidate's
credentials are presented in a uniform way.
'r Client will receive a log of all applicants and may review resumes if requested.
'r Report will arrive in advance of the Recruitment Report Presentation.
GovHR will spend approximately 2 hours with the client reviewing the recruitment report and providing
additional information on the candidates.
Village of Oakbrook,Illinois—Village Manager Proposal
GovHR USA
GovTEMPS USA
Scope of Services - Continued
Phase V: Interviewing Process& Background Screening
Phase V will include the following steps:
GovHR will:
D Develop the first and second round interview questions for your review and comment
D Coordinate candidate travel and accommodations
D Provide you with interview books that include:
• Candidates Credentials
• Set of questions with room for interviewers to make notes
• Evaluation sheets to assist interviewers in assessing the candidate's skills and
abilities
Background screening'will be conducted along with additional references contacted:
Drivers is" sxlal
Hiilory security
venNca"On
Background
Screening
a'n„nal Process ed�anon
Bxk;rouM —fc.—
X�eening
crMB
History
'Per state and federal regulations
GovHR will work with you to develop an interview schedule for the candidates,coordinating travel and
accommodations.GovHR consultants,if requested,will be present for all the interviews,serving as a
resource and facilitator.
GovHR will coordinate a 2-Step Interview process. The first round interviews will include five or six
candidates. The second round interviews will include two or three candidates. GovHR will supply
interview questions and an evaluation form.
In addition to a structured interview,the schedule can incorporate:
D Tour of client facilities
D Interviews with senior staff
8
Village of Oakbrook,Illinois—Village Manager Proposal
GovHR USA
GovTEMPSUSA
Scope of Services - Continued
Phase VI: Appointment of Candidate
GovHR will assist you as much as you request with the salary and benefit negotiations and
drafting of an employment agreement,if appropriate.
i GovHR will notify all applicants of the final appointment,providing professional background
information on the successful candidate.
9
Village of Oakbrook,Illinois-Village Manager Proposal
GovHR USA
GovTEMPS USA
Project Timeline-Full Scope Recruitment
Week Week Week Week Week Week Week Week Week Week Week Week Week Week,
W=
Weeks 1&2 Phase 1:On Site Interviews&Brochure Development
Weeks 3 thru 6 Phase 2:Advertising,Candidate Recruitment&Outreach
Weeks 7 thru 9 Phase 3:Candidate Evaluation&Background Screening
Week 10 Phase 4:Presentation of Recommended Candidates
Week 11&12 Phase S:Interview Process&Additional Background Screening
Weeks 13&14 Phase 6:Appointment of Candidate
'In certain recruitments,the above schedule can be condensed to 12-weeks. Please inquire for details.
10
Village of Oakbrook,Illinois—Village Manager Proposal
GovHR USA
GovTEMPS USA
Full Scope Recruitment - Price Proposal
Summary of Costs: Recruitment Fee:
We are carefully monitoring recommendations from $18,500
the federal,state and local governments and working
with clients on alternatives to in person meetings.We Recruitment Expenses:
are fully operational and can work with you via video Expenses include candidate due
and by utilizing electronic files. If at the time of diligence efforts
recruitment, COVID-19 restrictions are lifted and
travel is possible,we are happy to attend meetings in $1,500
person. For this reason, we have priced travel as a
separate expense. ertising:
'Advertising costs over$2,500 will be
"Consultant travel expenses are not included in the placed only with client approval.Client
price proposal. If the consultant is requested to travel is billed only for actual cost.
to the client,we estimate$200 per trip(up to 3 trips) $2,500'
for travel. Only actual expenses will be billed to the
client for reimbursement to GovHR. I;
Possible in-person meetings could include:
1. Recruitment brochure interview process
2. Presentation of recommended candidates "This fee does not include travel and
3. Interview Process accommodations for candidates
interviewed.
Any additional consultant visits requested by the
Client (beyond the three visits listed above) will be
billed at$125/hour;$500 for a half day and$950 for a
full day. The additional visits may also result in an
increase in the travel expenses and those expenses
will be billed to the client.
Payments for Fees & Services:
Professional fees and expenses will be invoiced as follows:
1,,Payment: 1/3 of the Recruitment Fee(invoice sent upon acceptance of our proposal).
2-Payment: 1/3 of the Recruitment Fee and expenses incurred to date(invoice sent following the
recommendation of candidates).
Final Payment:1/3 of the Recruitment Fee and all remaining expenses(invoice sent after recruitment is
completed).
Recruitment expenses will be itemized in detail.Payment of invoices is due within thirty(30)days of
receipt.
11
Village of Oakbrook,Illinois—Village Manager Proposal
GovHR USA
GovTEMPS USA
Guarantee - Full Scope Recruitment
GovHR Guarantee
GovHR is committed to assisting our clients until a candidate is appointed to the position.Therefore,no
additional professional fee will be incurred if the client does not make a selection from the initial group
of recommended candidates and requests additional candidates be developed for interview
consideration.If additional advertising beyond the Phase I advertising is requested,client will be billed for
actual advertising charges. Reimbursable expenses may be incurred should the recruitment process
require consultant travel to the Client.
Upon appointment of a candidate,GovHR provides the following guarantee: should the selected and
appointed candidate,at the request of the client or the employee's own determination,leave the employ
of the client within the first 12 months of appointment, we will, if desired,conduct one additional
recruitment for the cost of expenses and advertisements only. This request must be made within six
months of the employee's departure.
Why Choose GovHR?
We are a leader in the field of local government recruitment and selection with experience in
more than 38 states,in communities ranging in population from 1,000 to 1,000,000. More than
28%of our clients are repeat clients showing a high level of satisfaction with our work. We
encourage you to call any of our previous clients.
We are committed to bringing a diverse pool of candidates to your recruitment process. We
network extensively with state,city and county management associations,attending more than
20 state and national conferences each year. In addition,we support and attend the meetings of
League of Women in Government,the Local Government Hispanic Network,National Forum for
Black Public Administrators and Engaging Local Government Leaders.
> We conduct comprehensive due diligence on candidates.Before we recommend a candidate to
you,we will have interviewed them via video,conducted reference calls,and news media and
social media searches. Our knowledge of local government ensures that we can ask probing
questions that will verify their expertise.
> We are your partners in this important process. You are welcome to review all the resumes we
receive and we will share our honest assessment of the candidates.
> Our goal is your complete satisfaction. We are committed to working with you until you find the
candidate that is the best fit for your position.
12
Village of Oakbrook,Illinois—Village Manager Proposal
GovHR USA
GovTEMPSUSA
Signature Page
We believe we have provided you with a comprehensive proposal;however,if you would like a service
that you do not see in our proposal,please let us know.We can most likely accommodate your request.
This proposal will remain in effect for a period of six months from the date of the proposal.We look
forward to working with you on this recruitment and selection process!
Village of Oakbrook,Illinois agrees to retain GovHR USA,LLC("GovHR")to conduct a Village Manager
Recruitment in accordance with its proposal dated June 15, 2021. The terms of the proposal are
incorporated herein and shall become a part of this contract.
ACCEPTED:
i
Village of Oa rook,Illin is
By
Title:_✓� ��/�6 �� !�+ice—�
Date -K.a ts'+ 1� �2 .� Z t
Billing Contact:d�Z le 1% 1(
Billing Contact Email: _ z_�
GovHR USA,LLC p
By: y_W ' V vY)LW —
Title: President
Date: 8/16/2021
13
Village of Oakbrook,Illinois—Village Manager Proposal
GovHR USA
GovTEMPS USA
Optional Services
GovTemps USA
Need an Interim? GovTempsUSA,a subsidiary of GovHR USA,specializes in the temporary placement of
positions in local government. The firm offers short-term assignments, in addition to long-term and
outsourced arrangements. Our placement professionals at GovTempsUSA have typically enjoyed
distinguished careers in local government and displayed a commitment to public service throughout their
career.
Recorded One-Way Video Interview of Candidates
Candidates we recommend for your consideration can complete a one way video interview with 3 to 5
questions that will be recorded and which you can review electronically at your convenience. This can
occur prior to making your decision on which candidates to invite for an interview. Cost$100 per
candidate.
Leadership/Personality Testing
GovHR has experience working with a wide variety of leadership and personality assessment tools,
depending on the qualities and experiences the client is seeking in their candidates. These include but
are not limited to Luminaspark,Caliper,DISC and others. Depending on the evaluation type selected
fees can range between$100 to$S00 per candidate.
360° Evaluation
As a service to the Client,we offer the option to provide you with a proposal for a 360°performance
evaluation for the appointed position at six months into his or her employment.This evaluation will
include seeking feedback from both elected officials and department directors,along with any other
stakeholder the Client feels would be relevant and beneficial.This input will be obtained on a confidential
basis with comments known only to the consultant.If you are interested in this option,GovHR will prepare
a proposal for this service.
14
Village of Oakbrook,Illinois—Village Manager Proposal
GovHR usA
GovTEMPS USA
Paul M.Harlow is a Vice President with GovHR USA with 38 years of municipal experience in both
public safety and municipal management for the Village of Glencoe, Illinois on Chicago's North
Shore.This included 10 years as Director of Public Safety(Police and Fire Chief)of the Village's fully
consolidated Public Safety Department and 13 years as Village Manager.
As Director of Public Safety,Mr.Harlow was responsible for coordinating and managing police,fire and emergency medical services in a fully
consolidated public safety department.Overseeing the effort of international accreditations in a public safety environment,the department
initiated and achieved accredited status in law enforcement through the Commission on Accreditation for Law Enforcement Agencies
(CALEA)and initiated the process of fire service accreditation through the Commission on Fire Accreditation International(CFAI).Upon
receiving those certifications,the organization was identified as the only combined services public safety agency in the world with dual
accreditation status.
During his tenure as Director of Public Safety,Mr.Harlow led efforts to further develop community based human relations programs and led
in the enhancement of numerous regional mutual aid initiatives for effectiveness and efficiencies in area law enforcement and fire service,
including the formation of a Major Crimes Task Force and Mutual Aid/Automatic Response Programs.Mr.Harlow was an Assessor for the
Commission on Accreditation for Law Enforcement Agencies(CALEA)and participated in the review of several law enforcement agencies
throughout the country.As President of the Northern Illinois Police Crime Laboratory,Paul led a successful effort to achieve Crime Lab
Accreditation;becoming at that time,the only such private crime laboratory in the world to be awarded that status.
As the 7'"Village Manager of the first community in Illinois(and 14"in the Nation)to adopt a Council-Manager form of Government,Mr.
Harlow enhanced the standard of excellence for fiscal integrity and governmental responsibility in the Village.AAA Bond Ratings,a series of
voter approved infrastructure and business district improvements,GFOA awards for Excellence in Financial Reporting and Popular Annual
Financial Report and fiscal stability in an era of economic downturn were achieved throughout his tenure.As Village Manager,Mr.Harlow
directed the implementation of public communications policies leading to the Illinois Policy Institute acknowledgment for"receiving the
highest score for transparency in the State of Illinois."Paul oversaw and enhanced the operation of a variety of comprehensive municipal
services,including the operation of a water production facility and a municipal golf course;both distinguished for their quality.Mr.Harlow
initiated and implemented numerous"shared services"programs with other governmental entities that led to effective cost savings for local
taxpayers.
During his tenure as Village Manager,a significant enhancement to"the arts"in the community was fostered by the Village's retention and
approved expansion of Writers'Theatre,"a cultural destination with a national reputation for excellence."The position of the community
was also improved by the enhanced relationship between the Village and the Chicago Botanic Garden,an internationally recognized venue.
PROFESSIONAL EDUCATION • NIPSTA,Former Vice President and Treasurer
• Master in Business Administration and Administration of • Commission on Accreditation for Law Enforcement Agencies
Justice,Webster University (CALEA),Former Assessor
• Bachelor's degree in Political Science,DePaul University FBI National Academy Associates,Member
• Northwestern University's School of Police Staff and Command
and Executive Development Institute PROFESSIONAL BACKGROUND
• Federal Bureau of Investigation,National Academy,Law Over 38 Years of Municipal Experience in Both public Safety and
Enforcement Executive Development Symposium and Law Municipal Management
Enforcement Futuristics • Village Manager,Village of Glencoe,IL 2001-2013
MEMBERSHIPS AND AFFILIATIONS • Director of Public Safety,Village of Glencoe,IL 1990-2001
• Northern Illinois Police Crime Laboratory,Former President
• Northern Illinois Public Safety Academy(NIPSTA),Founding
Member
in O
847.380.3240
GovH R USA
GovTEMPS USA
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Homer City Manager(Professional Outreach) 5,300 2019
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2018
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Barrington Village Manager 10,455 2018
Bensenville Village Manager 20,703 2015
Bloomington City Manager 78,005 2018
Buffalo Grove Village Manager 42,909 2010
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Cary Village Administrator 18,713 2011
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Clarendon Hills Village Administrator 8,572 2014
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2018
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43,849 2018
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2016
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12,577 2018
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Fox Lake Village Administrator 10,550 2013
2021
630 Dundee Road,Suite 130 Northbrook,It.60062
847.380.3240 Fax:866.401-3100 GovHRusa.com
GovH R USA
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Geneseo City Administrator(Virtual) 6,500 2019
Glen Ellyn Assistant Village Manager 27,000 2013
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Glencoe Assistant Village Manager 8,723 2015
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Hanover Park Village Manager 38,510 2012
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2017
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La Grange Assistant Village Manager(Virtual) 15,732 2017
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Assistant Village
Manager/Community Development
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New Lenox Village Administrator 25,000 2011
Niles Village Manager 30,001 2021
Normal City Manager 54,264 2017
Northbrook Village Manager 35,000 2021
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630 Dundee Road,Suite 130 Northbrook,IL 60062
847.380.3240 Fax:866.401-3100 GovHRusa.com
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Washington City Administrator 7,266 2011
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Windsor Heights City Administrator 4,860 2019
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630 Dundee Road,Suite 130 Northbrook,IL 60062
847.380.3240 Fax 866.401-3100 GovHRusa.com
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Albion City Manager 8,337 2018
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Delta Charter Township Township Manager 32,400 2014
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Ferndale City Manager 20,428 2019
Hamtramck City Manager 21,752 2017
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Oakland Township Township Manager 16,779 2013
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Rochester City Manager 13,000 2015
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Troy Assistant City Manager 83,813 2019
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Minnesota St.Louis Park City Manager 48,662 2021
Waconia City Administrator 13,500 2021
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Missouri Ballwin City Administrator 30,181 2020
Cape Girardeau City Manager 38,000 2020
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University City Assistant City Manager 35,172 2020
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Assistant to the City
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630 Dundee Road,Suite 130 Northbrook,IL 60062
847.380.3240 Fax:866.401-3100 GovHRusa.com
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Garland Assistant City Manager 233,206 2016
McKinney Assistant City Manager 191,645 2019
Missouri City Assistant City Manager 74,139 2019
Virginia Chesapeake City Manager 245,000 2019
Portsmouth City Manager 96,000 2020
Salem City Manager 25,643 2019
Virginia Beach City Manager 442,707 2019
West Virginia Bridgeport City Manager 8,582 2019
Morgantown City Manager 31,000 2016
Wisconsin Baraboo City Administrator 12,048 2019
Bayside Assistant Village Manager 4,400 2019
Bellevue Village Administrator 15,524 2018
Beloit City Manager 36,966 2015
Beloit(Town) Town Administrator 7,083 2016
Brown Deer Village Manager 12,061 2012
Burlington City Administrator 10,511 2014
Cedarburg Town Administrator 11,475 2015
Fon du Lac City Manager 43,021 2012
Fort Atkinson City Manager 12,300 2012
Franklin Director of Administration 36,155 2019
Glendale City Administrator 12,920 2016
Harrison Village Manager 13,185 2021
Hartford City Administrator 14,251 2015
Hobart Village Administrator 8,500 2016
Janesville City Manager 63,480 2013
Lake Geneva City Administrator 7,710 2015
Lisbon Town Administrator/Clerk 2,521 2014
Monroe City Administrator 10,827 2020
Oak Creek City Administrator 35,243 2016
630 Dundee Road,Suite 130 Northbrook,IL 60062
847.380.3240 Fax:866.401-3100 GovHRusa.com
GovHR USA
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City Management Client List
Position Type STATE CLIENT POSITION )PULATION YEAR
City Management Wisconsin Plymouth Director of City Services 8,540 2010
City Administrator/Utilities Manager 8,540 2020
Prairie du Chien City Administrator 5,900 2017
Princeton City Administrator 1,504 2010
Racine City Administrator 78,200 2016
Rhinelander City Administrator 7,800 2018
Richfield Village Administrator 11,500 2009
Rome Town Administrator 2,720 2016
Shorewood Village Manager 13,331 2017
Waukesha City Administrator 71,000 2012
2014
West Bend City Administrator 31,000 2016
Whitewater City Manager 14,300 2012
630 Dundee Road,Suite 130 Northbrook,IL 60062
847.380.3240 Fax:866.401-3100GovHRusa.com