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B&T Advertising Services 9/29/21,2:26 PM TKWW:GP Admin Acceptance of the service form WEDDINGP" Date 09/28/2021 by The Knot Worldwide Inc. SPECIFIC CONTRACT CONDITIONS ►GENERAL DETAILS Start date of contract 09/30/2021 End date of contract 09/29/2022 Sales Lisa Macdonald(Imacdonalq@ngrp.com Phone:800-843-4983 ►SALES REP DETAILS Name Sales Rep Oak Brook Bath&Tennis Club Contact person Marianne Long-Phone:6303686442 40 Email Address mlong@oak-brook.org ►SERVICES Months Products Price Cost 12 (WW)Featured All Venue Group Chicago Suburbs Region-Oak Brook Bath&Tennis Club(Country Club Weddings-Chicago Suburbs) $13,200.00 $9,631.60 ► PAYMENT CONDITIONS ►TOTAL ORDER Billing type Single invoice Price $9,631.60 Payment type Check NOTE:Prices do not include VAT. Number of Payments Single payment Method of payment Paid in Full net 30 ► COMMENTS Notwithstanding anything in the Terms of Purchase to the contrary,this Agreement is not subject to automatic renewal and will not renew at the end of the current term without the parties'prior written consent. ►SIGNATURE 'r^'�YE't Name and date •�� The client,by signing this d ument,expresses their acceptance of the general conditions attached. https://us.nuptic.com/admin/admin-ContratosPropuestaShow.php?id_propuesta=361866 1/4 9/29/21,2:26 PM TKWW.GP Admin GENERAL CONDITIONS OF THE CONTRACT THE KNOT WORLDWIDE INC.TERMS OF PURCHASE The following terms(this"Terms of Purchase"),along with any Specific Contract Conditions form attached herein or any order form accepted by Customer or entered into between the parties ("Order Form"),the Terms of Use located at https://www.weddingw re.comilcorp/legal/terms-of-use(for WeddingWire products and services)and https://www.theknot.conVterms-and-conditions (for The Knot products and services)(collectively,the"Terms of Use"),and Privacy Policies located at https://www.weddingwire.coni/corp/legal/prvacy_policy(for WeddingWire products and services)and https:/Mnvw.theknot.com/pavacy_policy(for The Knot products and services)(collectively,the"Privacy Policy,"collectively with the Order Forth,Terms of Use and this Terms of Purchase,the"Agreement"),shall be effective upon the business or individual entering into any purchase or execution and/or completion of the purchase process by the business or the individual purchasing goods or services("Customer,""Advertiser,"or"you")from The Knot Worldwide Inc.or its affiliates(hereinafter collectively,"TKWW,"we,"or"us")pursuant to these Terms of Purchase and shall govern the relationship between TKWW and Customer. ACCEPTANCE.Customer may purchase products and/or services hereunder in a variety of ways including,without limitation:(i)self-service checkout;(ii)email sales quote;(iii)providing a credit card while on the phone with a TKWWsale representative;or(iv)a signed Order Form.Unless otherwise accepted earlier,acceptance of this Agreement will be made upon the earlier of (a)written or electronic signature or acceptance of an Order Form,order or services summary,quote,or similar forth or contract by Customer;(b)Customer's submission or verification of any advertising or listing/storefront content;and(c)the first display of an advertisement or performance or delivery of the service or other deliverables,unless otherwise agreed upon in the Order Form.Customer's acceptance as provided above indicates that:(i)the information in the Order Form is accurate;(ii)Customer has read,understands and accepts the terms and conditions of this Agreement;and(iii)if not manually signing,Customer adopts this electronic process in lieu of manually signing the Order Form.By completing the purchase transaction,Customer agrees to the terms of this Agreement and agrees to pay for the products and services provided by TKWW with a valid credit card or check payment or other forms of payment accepted by TKW W. Customer may not change the form of payment without TKWWs consent.Payment shall be made in U.S.Dollars unless otherwise specified in your ordering documents. TERM AND RENEWAL.All storefront services,including your purchase of Spotlight,Featured,and Professional Memberships on the Knot and/or WeddingWire(collectively,"Loral Listing Services")and any Add-On Services(as defined below),are entered into as a subscription service and,except as otherwise provided herein,require an initial minimum commitment by Customer of at least twelve(12)months from the contract start date("Local Listing Subscription").The term of your Agreement with TKWW(including the Local Listing Subscription),in relation to the products offered,will last for the term specified herein,unless otherwise specified in your Order Form(the"Term").Even if we give you the option to divide payments for the Term over multiple payment periods,this Agreement is a commitment to purchase one full Term of that membership,subject to the terns of the TERMINATION section,below. Following the expiration of the Term,each Local Listing Subscription will renew automatically for the same length of time as the then-current Tern unless Customer provides not less than five (5)business days'written notice of non-renewal prior to the expiration of the then-current Term by email to sup portq@weddingpro.com.If the Order Form states that the Local Listing Subscription does not auto-renew such Local Listing Subscription will only be renewed at the then-current term if agreed upon by Customer in writing. TERMINATION.At any time following the completion of the initial Term of at least twelve(12)months of Customer's Local Listing Subscription,any Local Listing Subscription or Add-On Subscription may be terminated by Customer on written notice to be received no less than five(5)business days prior to your"Billing Date"(the day of the month on which you are billed, regardless of your payment schedule(monthly,quarterly,etc.),with such termination to be effective on that Billing Date.Notwithstanding the foregoing,nothing herein shall limit Customer's obligations to pay:(i)for all products and/or services provided by TKWW through the effective date of termination of this Agreement,and(ii)all amounts owed or which become due pursuant to the NONPAYMENT section below.If notice is not received at least five(5)business days prior to the next Billing Date,the termination will not be effective until the next monthly Billing Date. TKWW may terminate this Agreement:(i)upon thirty(30)days written notice to Customer,provided that in the event of such termination for convenience,TKWW will refund moneys paid in advance for Services not provided to Customer prior to the effective date of such termination,and(ii)for cause as determined by TKWW,upon five(5)days written notice to Customer of a breach of this Agreement,including,without limitation,if Customer provides,as determined by TKWW in its sole discretion,products and/or services that are competitive to TKWW or its affiliates. REVIEWS CONTENT.In the event of any termination or expiration of this Agreement,TKWW shall retain the right to keep any and all reviews of Customer posted on TKWWs digital properties including websites and mobile applications(collectively the"Site")as well as basic directory information of Customer associated with such reviews,including without limitation, business name,address,and telephone number.Without limiting the foregoing or anything else in the Agreement,Customer agrees and acknowledges that it shall have no right to have user reviews or Customer's responses thereto removed from the Site during or after the Term of the Agreement except to the extent such right is expressly set forth in any applicable TKW W vendor review policy which may then be in effect. DISCOUNTS&RATES CHANGES.Any discounts or promotional rates for Local Listing Subscriptions and corresponding Add-On Services are only guaranteed for the initial Term of the contract(e.g.twelve(12)months).If an Add-On Subscription(as defined below)is added in the middle of the Term of the base Local Listing Subscription,any agreed-upon discounts or promotional rates for the Add-On Subscription(as defined below)will extend for not more than one renewal term for the base Local Listing Subscription but only if mutually agreed upon by the parties in writing.After the initial 12-month Term,TKWW may,at its unilateral discretion,increase rates for any and all services,including for previously discounted or promotional rates or otherwise.TKWW will provide written notice in a form and means elected by TKWW for any rate increase above five percent(5%)annually including notice in the form of monthly billing that includes the increased rates in effect for the previous month.Please note that in addition to the amounts payable as provided above with respect to basic Local Listing Services and Add-Ons,if discounts were applied in connection with any terminated service(including,without limitation,any service discounted as part of a bundle),upon termination of any such service,TKWW reserves the right to discontinue such discounts and to charge increased future rates.To the extent you buy a TKWW bundled product that is discounted,you agree that you may not terminate only one of the products in the bundle.Customer may only terminate the entire bundle in a manner authorized under the TERMINATION section under the Agreement.Repurchase of only a part of a bundled product may result in the loss of any discounts associated with a bundled product. ADD-ON SERVICES,GENERALLY.All additional internet services sold with local listings beyond base Local Listing Services,including:(a)Secondary Local Listing Services(a secondary regions or category outside of the defined primary Local Listing product(region or category));(b)Buzz Badges,(c)Banner Ads;and(d)Local Homepage Badge,Event Listings,Local Deals (collectively"Add-Ons"or Add-On Services")will be based on the pricing set forth in this Agreement,and otherwise on the same terms and conditions as the Local Listing Subscription, including with respect to the tern length,renewals,and payment date(s),and will be cancelable under the same terms as in the Local Listing Subscription termination paragraph(e.g.,must have completed twelve(12)months of the Local Listing Subscription).A subscription for Add-On services will be known as an"Add-On Subscription." OTHER,SEPARATE PRODUCTS NOT SOLD WITH LOCAL LISTINGS OR ADD-ON PRODUCTS. Best of Wedding services.All Best of Wedding(BOW)services will follow the dates of the Best of Wedding annual program and cannot be cancelled or terminated once purchased. ADVERTISEMENT CREATIVE AND DESIGN MAINTENANCE RESPONSIBILITY. Internet If TKWW is to create the advertisement or other deliverables,or if Customer is to provide advertising or service components(in full or in part)to TKAW,then Customer agrees that it will provide the necessary information to meet the applicable deadlines and perform the services as outlined in the Order Form.This information(including but not limited to text,pictures, graphics,sound,video,programming code,URLs,Internet links and other data to perform such service)must be provided to TKWW on or before the due date(s)established by TKWW,but in no case less than five(5)days prior to launch date of said advertisement or service.If Customer postpones any advertisement or service,fails to provide necessary Customer information or approvals(in a timely manner)or fails to comply with TKWWs production specifications or schedule,and such failure prohibits TKWW from meeting its launch deadlines,there will be no reduction in the amount owed to TKWW and TKWW shall not be obligated to provide Customer any"make good"or Term extension or otherwise provide alternative services,and TKWW does not guarantee the start date of the Term.In such cases,and where the Listing Subscription or Add-On Subscription consists of multiple components,TKWW reserves the right to reallocate the value of the delayed or failed component to other components to be published,displayed or performed during the Term. Usage of Material.All advertisements created by TKW1N are for the sole purpose of promoting Customer's products or services to TKW Ws audience and may not be replicated,distributed or promoted without the prior written approval of TKWW. Ad Proof.TKWW will provide a maximum of three proofs or revisions for an advertisement or service,which consists of the original submission of the advertisement or product plus two revisions.TKWW may provide additional proofs or proofs for custom content at its published rate for such work as may be in effect from time to time or as specified in the Order Forth.Upon TKW V s provision of a proof or revision to Customer or notification to Customer that the advertisement has been published,Customer has two(2)business days to provide corrections to TKWWs proof or revision.If Customer has not contacted TKWW within two(2)business days after notification by TKWW,it is agreed by Customer that the proof or revision is in acceptable form and may be published without further revision. License.To the extent owned(or licensed)by Customer,Customer hereby grants to TKWW a non-exclusive,royalty-free,worldwide license(or sub-license)to use,reproduce,distribute, create derivative works of,modify,translate,communicate to the public,publicly perform,publicly display and digitally perform such advertisement or service and all constituent parts.Any advertisement or service created in whole or in part by TKWW shall be owned by,and all rights therein are hereby reserved to,TKWW. Approval ofAdvertisement and Service.TKWW reserves the right to reject advertisements and services at its sole discretion.All advertisements and services must satisfy the advertising criteria or specifications of TKWW and the sites,mobile or other properties,or publications in which the advertisement or services are to appear,including,but not limited to,content limitations, technical specifications,privacy policies,website or mobile terms of use,standards regarding obscenity or indecency,and other content or advertising policies(collectively,"Policies"),as well as any applicable law,regulation,judicial or administrative order.Without limiting the foregoing,a Customer may only advertise one Customer brand and location per advertisement(e.g.,no group advertising,or advertising multiple brands or locations in one storefront,advertising any third-party brand,etc.). Removal of Advertisement.With respect to any advertisement or service,or any site or mobile or other property,to which an advertisement or service is linked,TKWW reserves the right to remove such advertisement or service at its sole discretion that(a)does not comply with the Policies or any applicable law,regulation or judicial or administrative order,(b)brings or may lend to bring disparagement,ridicule or scorn upon TKWW;or(c)has not been paid for in accordance with this Agreement. TKWW ADVERTISING NETWORKS.TKWW works with a number of third parties to help provide advertising services.There is no guarantee that during the Tern any third-party advertisers will remain the same.Third party advertisers may be added or removed at any time without notice to Customer. PRODUCT UPGRADES AND CHANGES. TKWW is constantly reviewing,testing and evolving its product and service offerings to strive to provide its customers and users with the best suite of options available.TKWW retains the right to revise,reduce,add to,or change its product and/or service offerings,including the tools made available to you,at any time without notice,in our sole discretion,for any reason,including without limitation to comply with any applicable law or regulation or to change TK\AWs suite or products and/or services.Such changes may include,without limitation,the operation of our products and services,including the order and manner in which advertisements appear on them,the way that services are delivered,and the way customers are charged for services.You agree that we may test,implement,remove or modify features of our products and services at any time without notice.TKWW makes no guarantees,representations or warranties with respect to the outcome or results of its product and service offerings.Customer acknowledges and agrees that it is responsible for the payment of amounts due under this Agreement irrespective of the changes or evolution of its products and services that may occur throughout the Tern. https://us.nuptic.com/admin/admin-ContratosPropuestaShow.php?id_propuesta=361866 2/4 9/29/21,2:26 PM TKVWd:GP Admin LIMITATION ON SPACE.TKWW reserves the right to limit the amount of space afforded to any one customer or any category of advertising(whether by product line or motif)appearing in any of its websites,mobile or other properties,and publications. ADDITIONAL AGREEMENTS.You hereby agree to abide by and be subject to the Terms of Use and Privacy Policy as they are posted on the Site and as they may be unilaterally amended from time to time by TKWW. OTHER AGREEMENT AND ACTIVITIES.Nothing set forth in this Agreement shall restrict TKWW from(a)entering into agreements with other customers,whether or not competitive with Customer(unless otherwise specified in the Agreement);and/or(b)engaging in any activity,including,without limitation,selling goods and/or providing services of any kind whatsoever. MODIFICATION OF PROPERTIES.TKWW reserves the right to redesign or modify,or cause the redesign or modification of,the organization,structure or"look and feel"of its websites, mobile and other properties,and publications,the policies and any services provided hereunder,at any time without notice. MODIFICATION OF PUBLICATIONS AND SERVICES.TKWW reserves the right to add,modify or discontinue services or publications at any time by providing notice to Customer, notwithstanding any commitment required by Customer hereunder.In such cases,TKWW may cancel any or all of the services it has agreed to provide under this Agreement at any time,in its sole discretion.Any added or modified service shall not give rise to any right of cancellation or termination in favor of Customer or any other remedy. REMEDY FOR UNDER-DELIVERY.TKWW cannot guarantee to Customer a specific date of publication.Should TKWW fail to provide the advertisement,services or other deliverables as set forth in the Agreement,Customer's sole and exclusive remedy shall be to have TKWW deliver the advertisement,service or other deliverables as soon as commercially reasonable.In no event will any sums paid to TKWW be refundable for any reason except as otherwise provided in this Agreement. USAGE STATISTICS.If TKWW provides Customer with usage statistics,they will be in a format determined by TKWW.Advertiser may not distribute or disclose usage statistics to any third party without TKWWs prior written consent.TKWW does not guarantee the accuracy,reliability or completeness of any usage statistics.In no event shall TKWW assume any liability to Customer for usage statistics provided to TKWW by third parties.If Customer requires,and TKWW agrees to provide,any usage statistics or other reports that TKWW does not currently provide to customers in the ordinary course of business,TKWW will use commercially reasonable efforts to provide such information,provided that the terms for TKWWs providing such reports shall include at least five(5)business days turn-around period for the provision of such usage statistics or reports. CUSTOMER RESPONSIBILITIES REGARDING OTHER SERVICES.Customer is responsible for operation of any tools or services provided by TKWW to Customer,including keeping current its business and contact information,sending information and responding to client or prospective clients.TKWW is not responsible for the content of any contracts,communications,or interactions(the"Interactions")between Customer and its clients using TKWW-provided tools or services and shall have no liability for such Interactions.Further,TKWW is not responsible for any losses Customer may incur as a result of relying on information provided to Customer by its clients or other third parties,whether or not such information was provided via the Site and even if TKWW was advised of the possibility of such losses. LEAD LISTS.Customer agrees that any list of leads(or other prospect information)("Leads")delivered to Customer shall be used solely for the purpose of marketing Advertiser's products to such Leads and not for any other use or by any other entity or business without the prior written consent of TKWW.Customer further agrees that it will neither solicit nor allow others to solicit any Leads with promotional material of businesses other than Customer.Customer acknowledges that names and dales on Leads lists are the sole property of TKWW and Customer hereby agrees not to disclose,sell or make known the names and dates on any such Leads list to any third party.Customer further agrees not to use names on any Leads list for bridal shows or other special events in which non-advertisers participate without the prior written consent of TKWW.Customer will not subject any person named on any Leads list to any form of high-pressure sales tactics or otherwise use Leads information in violation of applicable law,rule,regulation or industry standard.Any breach of this provision shall be considered a material breach of this Agreement and will entitle TKWW to terminate this Agreement in accordance with the Termination provisions contained herein.Advertiser acknowledges that the Leads are provided to Advertiser"as-is;'and that TKWW will have no liability to Advertiser or any of its affiliated companies,licensees,customers,marketing partners,or other third parties concerning the information(including the accuracy thereof)contained in the Leads.Advertiser represents,warrants and covenants that it will treat the Leads as Confidential Information(defined below)of TKWW,not disclose the Leads and information therein to any third party,use the Leads solely for the purposes described herein,and to transmit,store,and otherwise handle the Leads and information contained therein pursuant to applicable law,rule,regulations and industry standard.Without limiting the foregoing,Advertiser will destroy the Leads(including,without limitation, purging the Leads from its systems)immediately upon completion of the applicable permitted use(and in no event later than five(5)days following the completion of such use).Advertiser acknowledges and agrees that due to the unique nature of the Leads,money damages would be insufficient to remedy any breach of its obligations hereunder,and that breach of this letter would result in irreparable harm to TKWW,and therefore,that upon any such breach or any threat thereof,TKWW will be entitled to obtain appropriate equitable relief in addition to whatever remedies it might have at law(without being required to post a bond or other security,which requirement Advertiser hereby agrees to waive). CHANGING ACCOUNTS AND/OR UPGRADING OR ADDING PRODUCTS&SERVICES.Customer may add or upgrade additional products and/or services at any time by contacting Customer's TKW W account manager.Only individuals who are authorized users of the Customer account may request changes(including,without limitation,name changes,transfers of the account to a different entity,or termination of the account)to Customer account or additional products and/or services.If a Customer upgrades an existing product or service and signs a new contract,any unused portion of the preexisting Term may be applied to the new contract as a credit.The term for any add-on products or services will be deemed to be coterminous with the original product and/or service to which such add-on applies,unless otherwise specified in your ordering documents.The fees for new products and/or services will be based upon the then current,generally applicable fees. NONTRANSFERABILITY OF PRODUCTS&SERVICES.The products and/or services purchased are valid only for Customer,and in the membership category and region specified at the time of purchase and may not be transferred either to a different customer or by the same Customer to a different category or region. CURRENCY AND TRADE REGULATIONS.Customers in the U.S.will be billed in U.S.Dollars and subject to U.S.payment terms.In no event shall any transactions be in violation of U.S. trade regulations. TAXES;NO REFUNDS.Except as specifically provided in the Agreement,there shall be no refunds for products and/or services provided by TKWW except as may be required by law.All amounts required to be paid hereunder do not include any amount for taxes or levy(including interest and penalties),and such taxes or levy may be applied by TKWW pursuant to law and at TKWWs option pursuant to legal requirements.Customer shall pay and be responsible for all taxes which TKWW is required to collect or remit to applicable tax authorities including,without limitation,sales,use,value-added tax,excise,property,or other similar taxes or levies. CREDIT CARDS.If TKWW is authorized by Customer to charge Customers credit card and TKWW is unable to process Customer's credit card,then TKWW may revoke access to Customers account. NONPAYMENT.If Customer fails to timely make any payment,TKWW reserves the right to temporarily suspend access to Customers account,suspend or modify any services available to Customer,or terminate Customers Agreement.Following such delinquency,including if a delinquency exists as of the effective date of termination in connection with Customer's termination of this Agreement as expressly permitted in the TERMINATION section above,if Customer desires to reinstate Customers account with TKWW after termination,Customer must contact a billing representative and:(a)pay the outstanding balance in full;and(b)execute a new one-year agreement with payment made via credit card.TKWW reserves the right to(i)require renewed accounts to pre-pay for service for any length of time determined by TKWW;(ii)decline to reinstate delinquent accounts;and/or(iii)undertake all collection efforts for any delinquency and seek TKWWs fees and costs in pursuing such collection. Any partial payments made by Customers will first be applied to the oldest,outstanding fees owed to TKWW,including interest. EARLY BUY-OUT.Customer,at any time during the Term,may buy out the remaining amount for such term with one-time payment equal to the remaining fee due for the remainder of the Term.Upon TKWW receiving such payment,Customer may choose to downgrade its Listing. INCORRECT BILLING.If Customer believes TKWW has billed Customer incorrectly,Customer must contact TKWW Member Services at payments weddingpro.com in writing no later than thirty(30)days after such charge.No credit will be given for any charges which are more than ninety(90)days old. DISPUTES AMONG MEMBERS;RELEASE.Customer is solely responsible for its interactions with other TKWW members,customers and users(collectively"TKWW Users")when TKWW is not a party to any such disputes.TKWW reserves the right,but has no obligation,to monitor disputes between Customer and other TKWW Users and,at TKWWs unilateral option,to take actions to resolve such disputes.Customer agrees to release TKWW,its affiliates,and their respective officers,directors,agents,representatives and employees from all claims,demands and damages(actual and consequential)of any kind and nature,known and unknown,suspected and unsuspected,disclosed and undisclosed,arising out of or in any way connected with any dispute,directly or indirectly,between Customer,its affiliates,and their respective officers,directors,agents,representatives or employees,on the one hand,and any other TKWW User,on the other hand.If Customer is or could be deemed a California resident,Customer hereby waives California Civil Code§1542,which states:"A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release,which if known by him must have materially affected his settlement with the debtor." DATA OWNERSHIP&PRIVACY.Unless otherwise specified in the Order Form,any data that is collected on the websites or mobile or other properties of TKWW or its Affiliates,whether or not personally identifiable and whether or not in connection with the advertisement and service,is the sole property of TKWW or its Affiliates.See the Terms of Use for provisions relating to rights in submitted content.You agree that any data that is collected on the websites or mobile application or other properties by TKWW and/or its Affiliates may be transferred between TKWW and any of its Affiliates in the context of a transfer or reorganization of all or any portion of the assets related to this Agreement among TKWW and/or its Affiliates. CONFIDENTIALITY.Any marked confidential information and proprietary data provided by TKWW,including the pricing and other information set forth in the Order Form,shall be deemed "Confidential Information"of TKWW.Confidential Information shall also include information provided by TKWW,which under the circumstances surrounding the disclosure would be reasonably deemed confidential or proprietary.Confidential Information,whether disclosed by or received from TKWW orally or in writing,shall not be disclosed by Customer to anyone except an employee or agent who has a need to know same,and who is bound by confidentiality obligations at least equal to those required under the Agreement.Customer shall not use any portion of Confidential Information for any purpose other than those provided for under this Agreement.Without limiting the foregoing,Customer shall use at least the same degree of care which it uses to prevent disclosure of its own confidential information of like importance,but in no event less than reasonable care,to prevent the disclosure of Confidential Information disclosed to it by or received from TKWW.Customer acknowledges that any breach of its obligations with respect to TKWWs Confidential Information hereunder is likely to cause or threaten irreparable harm to TKWW,and accordingly the parties agree that in the event of such breach TKWW shall be entitled to equitable relief to protect its interest therein,including but not limited to preliminary and permanent injunctive relief,as well as monetary damages.Upon the request of TKWW,or in any event upon any termination or expiration of the Tenn,Customer shall return to TKWW all materials which contain,embody,reflect or reference all or any part of any Confidential Information of TKWW. PUBLICITY.Customer will not use the trade name,trademarks,or logos of TKWW in a public announcement(including,but not limited to,through any press.release or in any manner subject to the restriction contained in the USAGE OF MATERIAL section of this Agreement)regarding the existence or content of this Agreement or otherwise without the prior written approval of TKW W. REPRESENTATION AND WARRANTY.The person consenting to this Agreement represents and warrants that:(i)such person has authority to enter into this Agreement on behalf of Customer,(ii)Customer's entering into this Agreement does not violate any other rights,obligations,regulations or laws;(iii)Customer has obtained all necessary rights for any content that it provides to TKWW and that TKWWs use of such content will not be defamatory or harassing or violate any third-party rights,including rights of publicity,privacy,copyright,trademark or other intellectual property rights,or violate any law or regulation;and(iv)any user with access to Customer's account shall be deemed an authorized user of such account.TKWW reserves the right to rely on the representations and warranties made by any user of Customer's account when providing the products and/or services to Customer. ELECTRONIC SIGNATURES AND AGENTS.Unless otherwise specified,the term"written"shall include paper,fax or email communication.Without limiting the foregoing or any of the acceptance methods listed in this Agreement,any documents executed by both parties in connection herewith,if applicable,may be executed in any number of written counterparts(which https://us.nuptic.com/admin/admin-ContratosPropuestaShow.php?id_propuesta=361866 3/4 9/29/21,2:26 PM TKWW.GP Admin may be done by electronic or other customary means),each of which shall be deemed an original,but all of which together shall constitute one and the same instrument.In addition,the parties desire to facilitate certain transactions pursuant to this Agreement by exchanging documents,records and signatures electronically or by utilizing electronic agents.The use of electronic facilities or agents shall be in accordance with procedures established by TKWW and governed by the provisions of applicable laws,rules and regulations. INDEMNITY.Customer agrees to indemnify and hold TKWW,our affiliates,and our and their respective officers,directors,agents,and employees harmless from any claim or demand, including reasonable attorneys'fees,made by any third party due to or arising in any manner in whole or in part out of Customers use of the Site,or its violations of its representations, warranties or obligations under the Agreement. WARRANTY EXCLUSION THE PRODUCTS AND/OR SERVICES PROVIDED BY TKWW ARE PROVIDED"AS IS","AS AVAILABLE"WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND,EITHER EXPRESS,LEGAL,STATUTORY OR IMPLIED.TO THE FULLEST EXTENT POSSIBLE PURSUANT TO APPLICABLE LAW,TKWW DISCLAIMS ALL WARRANTIES OR CONDITIONS,WHETHER EXPRESSED,LEGAL,STATUTORY OR IMPLIED,INCLUDING,BUT NOT LIMITED TO,IMPLIED WARRANTIES OF MERCHANTABILITY,QUALITY,FITNESS FOR A PARTICULAR PURPOSE,DURABILITY,TITLE,NONINFRINGEMENT OR OTHER VIOLATION OF RIGHTS.THE PRODUCTS AND/OR SERVICES MAY BE SUBJECT TO LIMITATIONS,DELAYS,AND OTHER PROBLEMS(THE"FORCE MAJEURE EVENTS"),INCLUDING,WITHOUT LIMITATION,WARS,TERRORIST ATTACKS,STRIKES,RIOTS, EARTHQUAKES,HURRICANES,TORNADOES,VOLCANOES,MAJOR WEATHER EVENTS,PANDEMICS,EPIDEMICS OR SIMILAR EVENTS WARRANTING GOVERNMENT OR EXECUTIVE ACTION OR CLOSURES,INTERNET CONGESTION,ATTACKS ON OR FAILURE OF INFRASTRUCTURE,TROJAN,VIRUS OR MALWARE,AND DENIAL OF SERVICE (DOS)ATTACKS.TKWW IS NOT RESPONSIBLE FOR ANY DELAYS,DELIVERY FAILURES,OR OTHER DAMAGE RESULTING FROM ANY FORCE MAJEURE EVENT. LIMITED LIABILITY.IN NO EVENT SHALL TKWW,OUR AFFILIATES,AND OUR OR THEIR RESPECTIVE OFFICERS,DIRECTORS,EMPLOYEES,OR OUR SUPPLIERS BE LIABLE TO CUSTOMER OR ANYONE ELSE FOR INDIRECT DAMAGES,LOST PROFITS,ANY SPECIAL,INCIDENTAL,RELIANCE,OR CONSEQUENTIAL DAMAGES,OR DAMAGES OF ANY KIND WHATSOEVER ARISING OUT OF OR RELATING TO THE USE OF OR INABILITY TO USE THE SITE,FOR USE OF ANY COUPONS OR OTHER PROMOTIONAL DISCOUNTS,OR FOR ANY DECISION MADE OR ACTION TAKEN BY YOU IN RELIANCE ON INFORMATION CONTAINED ON THE SITE,WHETHER IN AN ACTION FOR BREACH OF WARRANTY OR CONTRACT,NEGLIGENCE OR OTHER TORTIOUS ACTION,AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY.TKWW S LIABILITY,AND THAT OF OUR AFFILIATES,AND OUR AND THEIR RESPECTIVE OFFICERS,DIRECTORS,EMPLOYEES AND SUPPLIERS,IN ANY CIRCUMSTANCE IS LIMITED TO THE LESSER OF THE AMOUNT OF FEES YOU PAY TO TKWW IN THE 12 MONTHS PRIOR TO THE ACTION GIVING RISE TO LIABILITY OR$100,NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY.FOR THOSE JURISDICTIONS THAT DO NOT PERMIT LIMITATION OF LIABILITY FOR GROSS NEGLIGENCE,THIS LIMITATION OF LIABILITY SHALL NOT APPLY TO ANY WILLFUL,WANTON,INTENTIONAL,OR RECKLESS MISCONDUCT,OR GROSS NEGLIGENCE OF TKWW. GOVERNING LAW.This Agreement is governed by the laws of the State of Maryland("Governing Law"),without regard to principles of conflict of laws of any state or jurisdiction. NOTICE OF DISPUTE.If you have a dispute with us regarding the Site or products and/or services,you must first send written notice to us at support(rDweddingpro.com.We will attempt to resolve any disputes you have with us.Because we are a neutral venue,we are not responsible for resolving any disputes between you and other TKWW Users regarding services or transactions.The parties agree to negotiate resolution of the dispute in good faith for no less than sixty(60)days after you provide notice of the dispute.If we do not resolve your dispute within sixty(60)days from receipt of notice of the dispute,either party may pursue a claim in arbitration pursuant to the terms of this Agreement. ARBITRATION,CLASS-ACTION WAIVER&JURY WAIVER PLEASE READ THE FOLLOWING PARAGRAPHS CAREFULLY BECAUSE THEY REQUIRE YOU AND US TO AGREE TO RESOLVE ALL DISPUTES BETWEEN US THROUGH BINDING INDIVIDUAL ARBITRATION. Agreement to Binding Arbitration.You understand and agree that any dispute,claim,or controversy arising out of or relating to this Agreement,the parties'relationship with each other and/or your use of and access to the Site or the services,including,but not limited to,claims as to whether any services rendered by us or persons employed or engaged by us were improperly, negligently,or incompetently rendered,and any claim or controversy as to arbitrability("Dispute"),shall be finally and exclusively resolved by binding arbitration administered by the American Arbitration Association("AAA")in accordance with the provisions of AAA's Commercial Arbitration Rules and Mediation Procedures and Consumer-Related Disputes Supplementary Procedures,excluding any rules or procedures governing or permitting class actions,and not by a lawsuit or resort to court process,except as Maryland or any other applicable state law provides for judicial review of arbitration proceedings.The arbitrator,and not any federal,state or local court or agency,shall have exclusive authority to resolve any and all disputes arising out of or relating to the interpretation,applicability,enforceability or formation of this agreement to arbitrate,including,but not limited to any claim that all or any part of this agreement is void or voidable.The parties agree to treat the arbitration proceedings and any related discovery confidential.The terms of this section govern in the event they conflict with the rules of the AAA. Venue.You agree that any arbitration shall be conducted solely in Montgomery County,Maryland.The arbitrator shall be selected pursuant to the AAA rules.Should no AAA rule regarding Maryland selection of an arbitrator be in effect,the User shall select an arbitrator from a panel of arbitrators acceptable to TKWW.In any arbitration,the parties will split the cost of the filing fee, plus the costs associated with the first day of arbitration,with the remaining costs of arbitration paid by the non-prevailing party,provided,however,that in Maine any cost to the consumer shall be limited to the cost of filing a court case.To begin the arbitration process,a party must make a written demand therefore. Class Action and Class Arbitration Waiver.The parties further agree that any arbitration shall be conducted in their individual capacities only and not as a class action or other representative action,and the parties expressly waive their right to file a class action or seek relief on a class basis.If any court or arbitrator determines that the class action waiver set forth in this paragraph is void or unenforceable for any reason or that an arbitration can proceed on a class basis,then the agreement to arbitrate set forth in this section shall be deemed null and void and the parties shall be deemed to have not agreed to arbitrate disputes. YOU ACKNOWLEDGE AND AGREE THAT BOTH PARTIES TO THIS AGREEMENT ARE GIVING UP THEIR CONSTITUTIONAL RIGHT,IF ANY,TO HAVE SUCH DISPUTE DECIDED IN A COURT OF LAW BEFORE A JURY OR TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION LAWSUIT,CLASS-WIDE ARBITRATION,OR ANY OTHER REPRESENTATIVE PROCEEDING. You may cancel your agreement to arbitrate(not the entire Agreement)by giving written notice to us within 30 days of the date of your acceptance of this Agreement,or 30 days after we provide notice of material changes made to this section of this Agreement.You should send your cancellation of arbitration notice to supp9gjfteddingpro.com with the following information:(i) your name,(ii)your email address;(iii)your mailing address;and(iv)a statement of your wish not to resolve disputes with us through arbitration.Your notice to opt-out of arbitration only applies to this Agreement,if you previously entered into other arbitration agreements with us or enter into other such agreements in the future,your notification that you are opting out of the arbitration terms of this Agreement shall not affect the other arbitration agreements between the parties.Should you choose to withdraw from the arbitration provision,all other provisions of this Agreement shall remain in full force and effect. Jury Tnal Waiver If for any reason a claim proceeds in court rather than arbitration,each party waives any right to a jury trial and elect instead to have the dispute be resolved by a judge. SUCCESSORS AND ASSIGNS.The terms of this Agreement shall inure to the benefit of and be binding upon the respective successors and assigns of the parties;provided,however,that neither this Agreement nor any rights hereunder may be assigned or otherwise transferred by Customer,either voluntarily or by operation of law,without the prior written consent of TKWW, and any attempt to do so will be null and void.TKWW reserves the right to assign this Agreement in its discretion. TITLES AND SUBTITLES.The titles,subtitles and defined terms used in this Agreement are used for convenience only and are not to be considered in construing or interpreting this Agreement. ENTIRE AGREEMENT.This Agreement,including any documents incorporated by reference,shall constitute the entire agreement between the parties regarding the subject matter hereof and supersede all proposals and prior discussions and writings between the parties with respect thereto.Notwithstanding any language to the contrarytherein,no terms or conditions stated in a Customer purchase order or in any other Customer order documentation(not provided by TKWW)shall be incorporated into or form any part of this Agreement,and all such terms or conditions shall be null and void,unless otherwise agreed to by TKWW in writing.This is a subscription agreement for use of products and/or services and not an agreement for sale. Customer acknowledges that it/he/she/they is/are obtaining only a limited right to such products and/or services and that,irrespective of any use of the words"purchase","sale"or like terms hereunder,no ownership rights are being conveyed to Customer under this Agreement.Further,Customer acknowledges that the products and/or services are offered as an online,hosted solution,and that Customer has no right to obtain or retain a copy of any of the products and/or services unless otherwise stated herein. MODIFICATIONS.Customer agrees that,except as otherwise specked,this Agreement cannot be altered,amended or modified(collectively,"Amend")by Customer,except by a writing signed by an authorized representative of TKWW.Customer acknowledges and agrees that TKWW may amend this Agreement and change or adjust the business and commercial terms and conditions,and all other terms and conditions,at any time and from time to time by posting such changes on the Site,in Customer's member account accessible through the Site,or otherwise at TKWWs sole discretion including through billing reflecting modified pricing for services and making the updated terms and conditions of the Agreement,including fee or rate increases, available to you.You acknowledge and agree that your continued use of any service pursuant to this Agreement after such amendments have either been published or otherwise made known or available to you through any form including in practice and how the services operate constitutes your knowledge,ratification,agreement and acceptance of such changes. NO WAIVER.No failure or delay in enforcing any right or exercising any remedy will be deemed a waiver of any right or remedy. SEVERABILITY AND REFORMATION.Each provision of this Agreement is a separately enforceable provision.If any provision of this Agreement is determined to be or becomes unenforceable or illegal,such provision shall be reformed to the minimum extent necessary in order for this Agreement to remain in effect in accordance with its terms as modified by such reformation. LANGUAGE.The parties have expressly agreed that this Agreement and all ancillary agreements,documents or notices relating thereto be drafted solely in the English language.Les parties aux presentes ont expressement convenu que cet accord et loute autre convention,tout document ou tout avis y afferant soient r6diges en anglais seulement. CONTACT INFO For all questions related to billing,please contact TKWW at 10825 Famam Drive,Omaha,NE 68154,U.S.A. ►SIGNATURE ./ Name and date The client,by signing this document,expresses their acceptance of the general conditions attached. https://us.nuptic.com/admin/admin-ContratosPropuestaShow.php?id_propuesta=361866 4/4