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R-2036 - 09/13/2022 - MUNICIPAL - Resolutions Supporting Documents ITEM 6.C.1 BOARD OF TRUSTEES MEETING VILLIGI of SAMUEL E. DEAN BOARD ROOM OAK B R92K BUTLER GOVERNMENT CENTER u��j 1200 OAK BROOK ROAD OAK BROOK, ILLINOIS 630-368-5000 AGENDA ITEM Regular Board of Trustees Meeting of September 13, 2022 SUBJECT: Migration to Microsoft 365 for Local Governments FROM: Jim Fox, Information Technology Director Y_ Ejaz Khan, Information Technology Assistant Director BUDGET SOURCE/BUDGET IMPACT: Information Technology Program 151-91600 RECOMMENDED MOTION: I move that the Village Board approve Resolution R-2036, authorizing the Village Manager to execute a Three-Year Agreement with Lift-Off, Inc for the purchase of Microsoft 365 Tiered Platform Plan E3 GCC with email services for Local Governments in a total amount of$85,320 ($28,440 annually) and to execute a Professional Services Agreement with Lift-Off, Inc to complete email services migration with a one-time cost not to exceed$17,000,pending final Attorney and Staff review and approval. Background/History: The Village has hosted a Microsoft Exchange server since 2003. Since that time, two additional Exchange email servers have been purchased and placed into production, one in 2009 and the other in 2017. During this period, the department strategy was to purchase a network server and Microsoft Exchange licensing that would provide email services for a 7 year period each,both the expected life of the network server and the service life of the Microsoft software. When the 2016 email server was placed into production, the Village's technology strategic plan was updated to include plans for the future migration of the Village's Microsoft Office Productivity Software products along with email functionality to Microsoft 365 in 2023. Microsoft 365 is a cloud based solution and will not require a premise based servers. All current Village e-mail boxes will be migrated to the cloud. All Village employees will be able to operate Office 365 on multiple devices including cell phones, computers,tablets etc. All software will then be updated automatically each time Microsoft has an update. Web access to e- mail will continue with the same functionality offered today via Outlook Web Access. G•S. The Microsoft AOSG (Agreement for Online Services for Government) licensing program is a one-year commitment at a time. At the end of year, changes can be made to the plan including canceling,upgrading, or downgrading. The three-year agreement locks the price for the duration only. Based on current Village email accounts and Microsoft Office Desktop licensing,the current annual theree-year Microsoft 365 Tiered Platform Plan E3 GCC with email services for Local Governments contract price bid is estimated at$28,440. The actual cost varies and will increase or decrease depending on the actual number of users. In addition to the software costs, in order to facilitate the migrate of the current Microsoft Exchange server to the Microsoft 365 Cloud environment, Lift-Off, Inc. will complete the migration with a not to exceed cost of$17,000. The migration process, including planning and implementation, is expected to take between 30 and 60 days. Summary: This project is budgeted under IT program 151-91600 and is included in the Capital Improvement Plan. The total project cost is $102,320 • First year: $45,400 (includes one-time migration fee of$17,000 • Second year: $28,400 • Third year: $28,440 AOS-G Licensing and Government Community Cloud Information Microsoft's Office 365 Government Community Cloud(GCC)was architected exclusively for federal, state, and local government organizations. In addition to the features and capabilities of Office 365, your government organization benefits from the following features, which are unique to Office 365 Government Community Cloud: • GCC data is segregated from commercial customer content. In addition to the separation of data at the application layer, the GCC provides your organization with a secondary layer of physical segregation for customer content by using infrastructure that is separate from the infrastructure used for commercial Office 365 customers. • GCC data is stored within the United States. Office 365 services in the GCC are provided from datacenters physically located in the United States. • Access to the GCC is restricted to screened Microsoft personnel. Access to Office 365 Government customer content by Microsoft administrators is restricted to personnel who are U.S. citizens. These personnel undergo background investigations in accordance with relevant government standards. • Office 365 Government complies with certifications and accreditations that are required for U.S. • Public Sector customers. Office 365 Government supports the Federal Risk and Authorization Management Program(FedRAMP) accreditation at a Moderate Impact level. Exchange Online, SharePoint Online, Exchange Online Archiving, Lync Online, and Office Online have features that can support CJIS requirements for law enforcement agencies. Recommendation Staff recommends that the Village Board approve Resolution R-2036, authorizing the Village Manager to execute a Three-Year Agreement with Lift-Off, Inc for the purchase of Microsoft 365 Tiered Platform Plan E3 GCC with email services for Local Governments in a total amount of $85,320($28,440 annually) and to execute a Professional Services Agreement with Lift-Off, Inc to complete email services migration with a one-time cost not to exceed$17,000. j i i i